ITIL jobs in Massachusetts

Principal Engineer - Major Incident Response & ITIL Platform

Marlborough, Massachusetts

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Today

A World-Class Team BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We're a team built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at BJ's At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package

Full-time

USD 137,500.00 - 175,500.00 per year

IT Infrastructure Capacity Management Service Owner - Remote

Remote

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13d ago

Position: IT Infrastructure Capacity Management Service Owner Duration : 6 months Location: Remote Mode of Work: Contract Role Overview We are seeking an IT Infrastructure Service Owner . This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. R

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Third Party, Contract

Depends on Experience

Kafka Developer

Remote

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21d ago

Job Title: Kafka Engineer Developer Location: Remote Experience Level: 8 to 10+ Years Job Description: Value Technology is looking for a seasoned Kafka Developer with strong experience in distributed messaging platforms, particularly Apache Kafka. The ideal candidate will have hands-on experience building, managing, and optimizing Kafka platforms within large-scale, complex enterprise environments. You will work closely with architecture, development, and operations teams to ensure smooth

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Full-time, Third Party

$10 - $15

Product Owner

Remote or Hybrid in Washington, District of Columbia

•

Yesterday

Position: Senior Principal Product Owner Assignment: Contract Location: Washington, DC (once a quarter for PI meetings) Visa: No H1B, OPT, CPT Must have valid LinkedIn Position Overview We are seeking an experienced Senior Principal Product Owner to lead product ownership activities across Cloud, Observability, Disaster Recovery (DR), and Cloud Operations (CloudOps) services. This individual will help drive the transition from traditional project-based delivery to a product-oriented operating mo

Easy Apply

Full-time

60 - 65

Technical Project Manager

Remote

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4d ago

Bachelor's degree. Five (5) years of experience in project management, delivery management, or implementation for external customers under contract. Demonstrated experience delivering a technology solution, product, or platform through full lifecycle to production. Experience managing multiple concurrent engagements. Experience contributing to product management or the software development lifecycle. Experience both leading others and performing delivery work directly. Experience with public sec

Easy Apply

Full-time

Depends on Experience

Software Asset Management Analyst

Remote

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9d ago

Software Asset Manager / Software Asset Management Analyst - MUST HAVE SERVICENOW SAM Pro Six+ W2 Contract ONLY (No C2C, 1099, or Sponsorship) 100% Remote Hourly Rate: $70 - $80 5+ years of dedicated Software Asset Management experience within a large enterprise environment. Direct experience implementing ServiceNow SAM Pro, including publisher packs, normalization, reconciliation, and software asset workflows. Experience supporting a SAM transformation, maturity program, or large-scale impl

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Contract

Depends on Experience

Senior Project Manager - Primarily Remote - Long Term Contract - Harrisburg, PA - B4233B

Remote

•

Today

Our direct client is looking for a Senior Project Manager for a Primarily Remote (1 or 2 days per month onsite) Long Term Contract in Harrisburg, PA Note: - 37.5 hours per week position - Position is primarily remote, but they will be expected to report on-site on an ad hoc basis J0B DESCRIPTION: - The Client has recently deployed a new Project Portfolio Management (PPM) tool for traditional project management.As a part of this team, you will help to expand its capabilities by leading the defi

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Third Party, Contract

Depends on Experience

GovSlack Administrator

Boston, Massachusetts

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10d ago

This role supports the U.S. Air Force Cloud One Architecture and Common Shared Services contract and currently has an opening for a GovSlack Administrator. The CloudOne program is seeking a GovSlack Administrator that will be responsible for managing, configuring, and maintaining an organization's GovSlack instance. Unlike standard commercial Slack admins, a GovSlack Admin must operate within a highly secure AWS GovCloud environment and strictly enforce rigorous government compliance standards.

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Full-time

80,000 - 104,000

Migration Technical Support Engineer

Remote

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15d ago

Client Experience Migration Technical Support Location: Remote Employment: Full Time/W2 Infinite Computer Solutions Seeking a L2/L3 Technical Support Representative with 5+ years of experience supporting enterprise infrastructure and clients during data-center migrations.Key Skills:Windows Server administration and troubleshootingVirtual machines/virtualizationNetworking, connectivity, and security troubleshootingITIL and incident/change managementClient-facing technical support and escalation

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Full-time

Up to $110,000

Desktop Support Engineer

Boston, Massachusetts

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Today

Hello, Hope you are doing great. We have an immediate Requirements for these role Hiring:Desktop Support Engineer Location: Boston, MA (South Station office) Job Type: Full Time Role Job description: Good Customer Service Skills Demonstrate technical experience Proficient in configuring, managing, and troubleshooting Windows 10 and Windows 11 operating systems Skilled in System administrative tasks Experience troubleshooting Application and Operating System related issues Knowledge on Network

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Full-time

Depends on Experience

Application Support Analyst

Remote

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30+d ago

Position: Application Support Analyst Location: Remote Duration: Long Term Job Description: Provide support to office or business unit users of proprietary or custom application software. Answer technical questions, troubleshoot problems, and guide users to gain productive use of software. May extract data, format and run reports, or perform specific analytical functions using application. May have substantial subject matter knowledge of business unit discipline. Includes both staff in corporate

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Contract

Depends on Experience

Project Manager/Project Manager Certified.

Remote or Hybrid in Frankfort, Kentucky

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Yesterday

Position: Sr Project Manager/ Project Manager Certified Agency/Program: KY OAG Child Support Services Work Location: Frankfort, KY (Hybrid preferred, but Remote acceptable) Reports To: Executive Director (Office of Information Services) PMO Program Manager (dotted line to Integration Lead) Engagement Type: Contract (Full-time) Position Summary About The Role: We are seeking an experienced Senior Project Manager to lead and deliver complex technology projects that align both IT tactical and st

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Third Party, Contract

Depends on Experience

Application Support Analyst IV

Remote

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24d ago

Title:Application Support Analyst IVLocation: RemoteHire Type: Contract Job Description:Provide support to office or business unit users of proprietary or custom application software. Answer technical questions, troubleshoot problems, and guide users to gain productive use of software. May extract data, format and run reports, or perform specific analytical functions using application. May have substantial subject matter knowledge of business unit discipline. Includes both staff in corporate fa

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Contract

Depends on Experience

IT Infrastructure Capacity Management Service Owner

Remote

•

Yesterday

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

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Contract

Depends on Experience

Field Service Engineer 2- Hawthorne, CA Top Secret Clearance Required

Remote or California

•

Today

Job Description Field Service Engineer 2 At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive, and focused. Taking our technical skills to customer sites, we're responsible for everything from installation, configuration, and integration, through to maintenance, troubleshooting and repair. Customers see us

Full-time

USD 74,000.00 - 96,000.00 per year

Information Security Analyst II

Remote

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7d ago

Role Summary The Security Operations Analyst is responsible for managing and overseeing enterprise security solutions and processes. This role involves conducting system audits, assessing security risks, and ensuring compliance with relevant frameworks. The position requires collaboration with vendors and internal teams to sustain a secure and resilient information environment. Responsibilities Conduct comprehensive system audits to evaluate security controls and compliance. Perform information

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Third Party, Contract

Depends on Experience

IT Queue Manager - IT Support Services - remote PST

Remote or Garden Grove, California

•

Today

IT Queue Manager - IT Support Services Do you thrive at the center of a busy support operation, knowing exactly who should handle what, and when? Our client is launching a new IT Support Services team and needs a frontline leader to run its Service Desk queue for roughly 8,000 business users. As IT Queue Manager, you'll do far more than reassign tickets. You'll triage, prioritize, and route each request to the right analyst, then roll up your sleeves and resolve issues yourself. As the face of I

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Contract

USD30 - USD35

Atlassian Platform & ITSM Engineer - SDLCNext

Remote

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27d ago

Founded in 2001, Optima Global Solutions Inc., brings over 2 decades of experience and expertise in facilitating IT transformation within industries ranging from higher education and government to manufacturing and financial services. Sporting scalable and diverse business solutions expertise along with deep-domain based resourcing capabilities, Optima has a specialization in Automation and AI, Strategic Staffing and Custom Solutions Development, focusing on the core pillars of process, people,

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Contract

$75 - $80

IT Manager (Infrastructure/ AWS)

Hybrid in Boston, Massachusetts

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Today

Role: IT Manager (Infrastructure / AWS) Location: Boston, MA, or Lewiston, ME, or Portland, ME 3 days/week (Hybrid) Exp: 10+ Duration: Long-term Interview: F2F interview is required Visa: Note: Candidate must be local (No relocation) Key requirements for the role include: Hands-On Expertise: The role is expected to be 70-80% hands-on senior engineering work and 20-30% management (team, vendors, etc.). The candidate must be comfortable logging into consoles and actively troubleshooting issues. H

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Contract, Third Party

Depends on Experience

Senior Applications Administrator

Remote or South Dakota

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Today

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Compensation: Salary Range: $32.50 - $52.00 Union Position: No Department Details Responsible for the effective configuration, governance, maintenance, and support of Microsoft 365 services, with a strong emphasis

Full-time

USD 32.50 - 52.00 per hour

ITIL jobs in Massachusetts, USA