ITIL jobs in Remote

Buffalo, New York

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5d ago

Title: Change Management Specialist (Servicenow) Location: Buffalo NY (Onsite - 5 Days) Experienced ServiceNow Change Management Specialist to own and optimize the change management process within the ServiceNow platform. This role is responsible for ensuring that all technology changes are properly assessed, documented, approved, and implemented with minimal risk to the business. The ideal candidate combines strong ITSM/ITIL process knowledge with hands-on ServiceNow platform expertise with a

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Contract, Third Party

Depends on Experience

IT Support (A+ or ITIL certification required)

Little Rock, Arkansas

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2d ago

Required Qualifications 3+ years of experience in each of the following: Helpdesk or Field technician support End User Hardware Support (laptops, desktops, mobile devices) IT Asset Management ITSM/ITAM Tools Software installation and maintenance Exceptional customer service skills with a commitment to user satisfaction Strong communication abilities for technical and non-technical audiences Preferred Qualifications CompTIA A+, CSAM, CHAMP, ITIL v4, or similar IT certifications Experien

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Contract, Third Party

$25 - $29

ITIL Availability Management Consultant

Charlotte, North Carolina

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Today

Key Responsibilities: Drive ITIL Availability Management initiatives across enterprise applications. Monitor and improve service availability and operational reliability. Analyze and report service metrics including: Service Availability SLA Compliance MTTR MTBF MTTD Incident and Problem Trends Develop executive dashboards using Power BI and Tableau. Collaborate with Infrastructure, Application, and Operations teams to improve production stability. Participate in Major Incident Managem

Contract

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Sr ServiceNow CMDB (Remote)

Remote

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9d ago

Role: ServiceNow CMDBWork Location : Plano, TX (Remote) Lead the CMDB and Configuration Management service, ensuring accurate, complete, and reliable configuration data to support ITSM processes, service delivery, and operational decision-making. Manage complex CMDB-related service delivery activities, including data quality, CI lifecycle governance, relationship mapping, process adherence, and ongoing operational support. Lead cross-functional initiatives with ServiceNow, infrastructure, appli

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Contract, Third Party

Depends on Experience

Field Support Manager

Oak Brook, Illinois

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Today

Field Support Manager Salary: $86,250-$115,000 Position Summary The Field Support Manager is responsible for leading a team of Level 2 Field Support Technicians who provide onsite and remote support across corporate locations. This role ensures the delivery of high-quality end-user support services, drives operational excellence, manages escalations, and develops technical support personnel to meet business and customer needs. Key Responsibilities <>Team Leadership & People Management Lead, co

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Full-time

USD 86250-115000

Application Support Lead

New York, New York

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10d ago

Application Support Lead NYC, NY Only Local Mandatory Areas Application Support Stakeholder Management ITIL Application Support(Onsite ServiceLead) Role SummaryThe Onsite ServiceLeadwill act as the primary point of contact for client stakeholders, ensuring smooth service delivery, SLA adherence, and coordination between onsite and offshore teams. Key Responsibilities Act as SPOC for client stakeholders Manage incident, problem, and change management processes Ensure SLA/KPI adherence and repo

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Contract

Depends on Experience

Service Desk Analyst (L1)

Ralston, Nebraska

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6d ago

Role : Service Desk Analyst (L1) Location : Omaha, NE & Scottsdale, AZ & Kansas City, MO &Alpharetta, Georgia 30022 Type : Long Term Contract Key Responsibilities User Support: Answer incoming calls, chats, and emails from users needing tech help. Incident Management: Log, track, and categorize all support requests using an IT service management (ITSM) ticketing system. Basic Troubleshooting: Fix common issues like password resets, printer connections, basic software installations, and VP

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Contract

Depends on Experience

eSignature/DocuSign Consultant

Remote

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9d ago

Job Title: DocuSign Platform Lead / Senior DocuSign Administrator Location: Remote Client: NTT Data / Thermo Fisher Position Summary We are seeking an experienced DocuSign Platform Lead / Senior DocuSign Administrator to own the administration, configuration, integration, support, and continuous improvement of the enterprise DocuSign eSignature platform. The ideal candidate will bring strong hands-on expertise in DocuSign administration, workflow and template design, REST API/SDK integrations,

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Contract, Third Party

Depends on Experience

ITSM Change Manager

Hybrid in Glen Allen, Virginia

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Today

This is a 6 month contract opportunity and needs to meet Client full-time conversion policies. Those dependent on a work permit sponsor now or anytime in the future (ie H1B, OPT, CPT, etc) do not meet Client requirements for this opening. **MUST BE HYBRID in Richmond, VA **MUST BE W2; No Corp-to-Corp** NO THIRD PARTY OR CORP-TO-CORP CANDIDATES We are seeking an experienced and detail-oriented ITSM Change Manager to join an IT Service Management team. The Change Manager will be responsible for ov

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Contract

$55 - $65

ServiceNow Technical Lead - ITSM / ITAM / ITOM / CSM / FSM

Remote

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Today

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical Lead Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Ser

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Contract

Depends on Experience

IT Helpdesk Specialist

Honolulu, Hawaii

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20d ago

Arthur Lawrence is looking for an IT Helpdesk Specialist one of our clients in Honolulu, HI. Please find the job description below and send us your updated resume if interested: Must-Have Skills: Experience providing Tier 1/Tier 2 technical support for retail IT systems, including POS hardware/software, back-office systems, printers, and network troubleshooting.Strong knowledge of retail networking (TCP/IP, VPNs, wireless, switches, routers) with experience resolving hardware, software, payment

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Contract

Depends on Experience

IT Desktop Support Enginner

Warsaw, Indiana

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27d ago

Desktop Support Engineer (Part-Time / On-Demand)Location: Warsaw, IN (Onsite) Axiom Technologies is seeking an experienced Desktop Support Engineer to provide onsite Level 1 and Level 2 IT support for our client in Warsaw, Indiana. This is a part-time, on-demand dispatch role, ideal for experienced IT professionals looking for flexible project-based work. Please Note: This is an on-demand dispatch role, and the number of working hours is not guaranteed.Candidates must be willing to travel to the

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Contract

Depends on Experience

ServiceNow SPM Technical Consultant

Remote

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9d ago

Role- ServiceNow SPM Technical Consultant Location :- Remote, USA Duration: Long Term Contract ServiceNow SPM Technical Consultant JD: Mandatory requirement to have active CSA & CIS CertificationCAD, CIS SPM, CIS APM Experience Required: 410 Years (Minimum 3+ years in ServiceNow developed and SPM solutions) Key Responsibilities: Design and develop ServiceNow SPM solutions based on business and functional requirements.Configure and customize SPM modules, including: Demand ManagementProject Po

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Contract

Depends on Experience

ITSM / Service Desk Lead

Oak Brook, Illinois

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Today

ITSM / Service Desk Lead Salary: $93,750-$125,000 Position Summary The ITSM / Service Desk Lead is responsible for the leadership and governance of Level 1 Service Desk operations and the organization's IT Service Management framework. This role owns ServiceNow (or equivalent ITSM platform), drives ITIL process maturity, ensures SLA achievement, and provides governance over Incident, Problem, Change, and Request Management processes across the enterprise. Key Responsibilities <>Service Desk Lea

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Full-time

USD 93750-125000

ITSM Transition Specialist Advisor - Can work Remote

Hybrid in Plano, Texas

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17d ago

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Transition Specialist Advisor - ITSM to join our team. Job Description: Responsible for implementing a technical and business solution that has been sold to the NTT DATA. Bridges the gap between the sales deal closer and the technical delivery implementation. Develops and

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Contract

$84.44

Azure Administrator with ServiceNow & ITIL_Hybrid@Any DC

Hybrid in Texas City, Texas

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3d ago

Role: Azure Administrator with ServiceNow & ITIL Location: Any Nearby Infosys DC Hybrid Contract Job Summary We are seeking an experienced Azure Administrator with ServiceNow and ITIL expertise to manage and support Microsoft Azure infrastructure while ensuring effective IT service management through ServiceNow. The candidate will be responsible for Azure administration, incident and change management, troubleshooting, monitoring, automation, and adherence to ITIL best practices. Key Responsibi

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Contract

Depends on Experience

Azure Administrator/Engineer - Livonia, MI

Hybrid in Livonia, Michigan

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2d ago

DTS is looking for Azure Administrator/Engineer for our client Position in Livonia, MI Job Responsibilities : The Information Technology Administrator is a hands-on technical role responsible for the day-to-day support and operation of the organization s technology environment. This includes business systems, end-user devices, infrastructure, voice and data connectivity, cloud platforms, and line-of-business applications. Working under the direction of the Director of Information Technology and

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Contract, Third Party

DoE

Service Desk Engineer

Blue Bell, Pennsylvania

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18d ago

ServiceDesk E2 , ITIL, Windows, MAC, NetworkingRoles & ResponsibilitiesTicket Logging: Receive, log, and categorize incidents and service requests.First-Level Support: Provide initial troubleshooting and resolution using knowledge base.User Assistance: Support users with common issues (password reset, access, basic IT issues).Escalation: Identify unresolved issues and escalate to L2/L3 as per SLA.SLA Adherence: Ensure timely response and resolution within agreed SLAs.Documentation: Update ticket

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Full-time

50,000 - 70,000

Opening for Sr. Director FP&A Systems - CA

Santa Clara, California

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6d ago

We have an opening for Sr. Director FP&A Systems Location - ONSITE - Irvine, CA or Santa Clara, CA Full time permanent position Must-haves Bachelor s or Master s in Engineering, Technology, or related field. 15+ years in IT or technology leadership, including 5+ years in engineering applications or lab operations. Proven success leading large-scale standardization or transformation across global teams. Exceptional program management, stakeholder alignment, and communication skills. Less Common R

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Full-time

$180,000 - $285,000

ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect

Remote

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11d ago

Role:- ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect Location: Remote (USA) Duration: 6 Months JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solutionUnderstanding customer business requirements and convert to functional requirementsResponsible for reviewing requirements for accurate estimationExperienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area

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Contract

$60 - $70