ITSM jobs in Illinois

Hybrid in Chicago, Illinois

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Today

ITIL/ITSM Coordinator Chicago, IL / Dallas, TX (3 days onsite per week) No of Openings: 5 Role Overview: We are seeking highly driven Incident / Problem / Change / Release Coordinators to join our growing Service Operations team. This role is critical to ensuring operational stability across enterprise platforms. The selected candidates will take full ownership of incidents from triage through resolution coordinating across technical teams to drive timely fixes, minimize business impact, and ens

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Contract, Third Party

$60 - $65

Itsm Analyst

Remote

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Today

Description The Entry-Level ITSM Analyst supports the organization's IT Service Management capabilities with a primary focus on the ServiceNow platform. This role is responsible for supporting day to day service management activities within ServiceNow, monitoring service performance, ensuring data quality, assisting with reporting, and supporting continuous service improvement efforts. The ideal candidate is detail oriented, analytical, and interested in building expertise in ServiceNow and IT s

Full-time

USD 25.00 - 25.00 per hour

Itsm Analyst

Remote

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Today

Full-time

USD 25.00 - 25.00 per hour

ServiceNow ITSM Pro and ITOM Technical Solution Architect

Remote

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Yesterday

Job Description: Manager Notes: ServiceNow Architect required ASAP for a project currently in the middle of service implementation Strong expertise as a ServiceNow Architect and Developer Extensive hands-on experience with ServiceNow implementations Deep knowledge of ITSM and ITOM modules Proven experience working with Flow Designer Implementation work completed and ongoing enhancements required Role requires both architectural oversight and strong hands-on involvement Solid experience with CMDB

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Contract

70 - 75

Application Integration Engineer

Remote

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6d ago

Application Integration EngineerREMOTEPST working hours Knowledge of the ServiceNow platform, familiarity with ITSM applications at a minimumFamiliarity with common IT tools and use casesExcellent written and verbal communication skills, and executive presence. Ability to lead a cross functional discussion and persuade others without direct authorityAbility to translate complex technical details into simple executive/business languageKnowledge of integrations between systems, APIs, ETL processe

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Contract

Depends on Experience

Sr. ServiceNow Developer, (ITSM)

Hybrid in Chicago, Illinois

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Yesterday

Role: Sr. ServiceNow Developer, (ITSM) Chicago, IL (Hybrid) Gather infrastructure requirements (Network, Server, Cloud, Storage); configure Incident, Problem, Change, and Request Management Design and configure service Catalog items for infrastructure services Configure workflows, approvals, assignment rules, SLAs/OLAs, and escalation mechanisms Integrate ServiceNow with monitoring, alerting, and external ticketing tools Configure, manage, and optimize Change and Problem Management processes

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Contract

60 - 65

ServiceNow Architect (OMT/ TSM)

Remote

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Today

Role: ServiceNow Architect (OMT/ TSM) Duration: Long term Location:- Remote Required Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB)Understanding of the project delivery lifecycle and processesPractical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset componentsStrong interpersonal skills with the ability to work well with all levels of staffConsultative and analytical approachInterested candidates can share their resume at Thankyou

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Contract

$60 - $80

ServiceNow Lead Technical Consultant - ITSM/Now Assist

Remote

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9d ago

Role: Lead Technical Consultant - ITSM/Now Assist Location: Remote Scope: Lead TC who is an expert with ITSM Now Assist to support workshop sessions, demo solution, refine stories, configure solution and provide advisory support. Required Certifications: CSA, CADCertified Implementation Specialist - ITSMNow Assist Executive Micro Cert This role is not open to 3rd party vendors/suppliers.

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Contract

$90 - $100

ServiceNow Technical Architect -ITSM, ITOM- CMDB, Service Mapping, CSDM

Remote

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Today

**All these roles are would need a limited travel if needed at the client Location. Can arrange interviews for FSM or GRC or ITSM, ITOM- CMDB, Service Mapping, CSDM consultants and preferred ServiceNow Certifications While applying you can mention the Modules you have expertise with and send resumes to with your Visa and current location. Position Titles ServiceNow Pc Platform Architect (CSM, FSM Modules) ServiceNow Pc Platform Architect (GRC, SecOps) ServiceNow ITSM, ITOM- CMDB, Service Mappin

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Third Party, Contract

Depends on Experience

VP, Sales - Enterprise ITSM & Automation (Remote)

Remote or San Francisco, California

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Yesterday

{"description": "Introduction SymphonyAI Enterprise IT is revolutionizing IT operations for global enterprises through innovative, AI-first platforms. Our solutions harness generative and agentic AI to deliver rapid value, streamline service management, and empower IT teams to be more proactive, agile, and cost-efficient. As a trusted partner to CIOs and IT leaders, SymphonyAI accelerates transformation, helping organizations become truly \"AI First and AI Fast\". Job Description Role Overview A

Full-time

USD 30.00 per hour

Product Forward Deployed Engineer, ITSM & CCaaS (Senior/Lead/Principal)

Remote or Washington

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Today

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate

Full-time

USD 117,200.00 per year

Senior ServiceNow ITSM Change Management SME (Remote) NI

Remote or Reston, Virginia

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11d ago

*We are open to supporting 100% remote work anywhere within the continental US * The Work : ICF's Digital Modernization and Experience (DMX) Division is a rapidly growing, entrepreneurial, technology-driven department, seeking a Change Management SME who will serve as a key member of the IT Service Management (ITSM) team and will be responsible for overseeing, coordinating, and continuously improving the organization's Change Management processes. This role requires both strong process managemen

Full-time

USD 98,614.00 - 167,644.00 per year

Specialist Solution Engineer, ITSM

Remote or New York, New York

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Today

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about betterin

Full-time

USD 113,330.00 - 180,250.00 per year

Associate Director ITSM Lead for SAP S4 (Remote)

Remote or Virginia

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Today

Date Posted: 2026-02-19 Country: United States of America Location: US-VA-REMOTE Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: Security Clearance Type: None/Not Required Security Clearance Status: Not Required Raytheon Technologies Corporation is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses - Collins Aerospace S

Full-time

USD 157,200.00 per year

Senior ServiceNow Developer (Remote)

Remote

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12d ago

We are hiring for a fully remote, 1 year+ contractual job opportunity. Interested candidates please apply. Senior ServiceNow Developer Remote Seeking an experienced ServiceNow Developer to design, develop, and maintain ITSM, Service Desk, and cybersecurity solutions. The role involves building scalable applications, automating workflows, and integrating enterprise tools (e.g., Splunk) to improve service delivery, incident response, and operational visibility. Requirements: 8 10 years in IT, wit

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Contract

Depends on Experience

Senior Splunk Engineer / Architect - Must Have Splunk Certified

Remote

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7d ago

Job Title: Senior Splunk Engineer / Architect (Technical Engineer IV) Location: Remote Duration: 12 months Must Have Splunk Enterprise Certified Architect or Splunk Core Certified Consultant Overview We are seeking a highly skilled Senior Splunk Engineer / Architect to serve as a technical specialist within our technology organization. This role is responsible for leading the design, development, and implementation of scalable Splunk and SIEM solutions that support enterprise monitoring, secur

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Contract

Depends on Experience

ServiceNow Architect with SPO

Remote or Florida

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Today

Title: ServiceNow Architect with SPO Location: Remote Duration: Long-term Job Description : Implementation Strategy & Guidance: Requirements Definition: Solution Design & Configuration Advisory: Process Improvement & Automation: Integration Consulting: Platform Governance: Maintain deep knowledge of the overall ServiceNow implementation to assess and communicate the cross-platform impacts of requested changes or enhancements to the SPO module. Project Collaboration: Partner with implementa

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Contract, Third Party

ServiceNow Developer - AICT

Remote

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10d ago

We are looking for aServiceNowLead to spearhead our digital transformation by bridging the gap between traditional IT service excellence and advanced AI orchestration. You will be responsible for the strategic oversight of ourServiceNowenvironment, ensuring that "regular" core modules are perfectly maintained while leading the rollout of the AI Control Tower (AICT) and Now Assist generative AI features.Key Responsibilities1. AI Strategy & Orchestration (AICT Focus)Centralized AI Governance: Lead

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Contract

55 - 65

ServiceNow Developer

Remote

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Yesterday

ServiceNow DeveloperWe want a person with Education/ University industry Experience ServiceNow Developer with ITSM, CSM ServiceNow Developer with HAM, CSM ServiceNow Developer to support and enhance our ServiceNow platform within a dynamic higher education environment. This role will focus on designing, developing, and optimizing solutions across Hardware Asset Management (HAM), IT Service Management (ITSM), and Customer Service Management (CSM). The ideal candidate will have strong technical ex

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Contract

Depends on Experience

ServiceNow Developer / Builder (Contract)

Remote

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Today

Job Title: ServiceNow Developer / Builder (Contract) Job ID: 26-01460 Location: Remote Duration: 12 months of contract Job Summary: We are seeking a hands-on ServiceNow Developer to design, configure, and develop workflows, ITSM modules, and reporting solutions. The role focuses on platform development, process automation, and building dashboards to support IT and healthcare operations. Key Responsibilities: Design and develop workflows, forms, and Service Catalog itemsConfigure ITSM modules (I

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Contract

$78 - $85

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ITSM jobs in Illinois, USA