L1 jobs | Dice.com

Ralston, Nebraska

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6d ago

Role : Service Desk Analyst (L1) Location : Omaha, NE & Scottsdale, AZ & Kansas City, MO &Alpharetta, Georgia 30022 Type : Long Term Contract Key Responsibilities User Support: Answer incoming calls, chats, and emails from users needing tech help. Incident Management: Log, track, and categorize all support requests using an IT service management (ITSM) ticketing system. Basic Troubleshooting: Fix common issues like password resets, printer connections, basic software installations, and VP

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Contract

Depends on Experience

L1 Support remote 100/%

Remote

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Yesterday

Job Description: L1 Support Specialist (USA - 100% Remote) Position Overview Role: L1 Technical Support Specialist Location: 100% Remote (USA-based clients / operations) Type: Full-Time / Contract Key Responsibilities Provide first-line technical support (L1) to end-users via ticketing system, chat, email, and phone. Troubleshoot, diagnose, and resolve basic hardware, software, network, and access issues. Document all troubleshooting steps, escalations, and resolutions clearly in the IT service

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Contract

17+

Helpdesk Support - L1

Austin, Texas

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Today

Job#: 3043520 Job Description: Helpdesk Support - L1 Location: Austin, Texas Role Overview We are seeking a customer-focused Help Desk Representative to provide first-level technical support in an enterprise environment. This role is ideal for someone who enjoys troubleshooting, working directly with end-users, and continuously expanding their technical skill set. You will support both Windows and Mac environments while working closely with internal teams to resolve hardware, software, and co

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Full-time

$20 - $20 per hour

L1 - Fraud Investigator (Junior 03+)

Milford, Ohio

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6d ago

Location: ONSITE- Milford, Ohio Duration: 6 months Role: L1 - Fraud Investigator Experience Required: 3+ years Descriptions: Location: Milford, Ohio - Need candidates local to the location. Job Description: Fraud Investigator (L1) is responsible for monitoring, reviewing, and investigating potentially fraudulent transactions, account activities, and customer behaviors. The role involves performing initial fraud assessments, identifying suspicious patterns, documenting findings, and escalating

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Contract

Help Desk Specialist L1

Annapolis, Maryland

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Today

Job Description SALARY RANGE $60,000 - $100,000/year DUTIES As a successful candidate for the Help Desk Specialist L1 role, you will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support. You will offer phone and in-person assistance to users in areas such as e-mail, LAN/WAN connectivity, directories, standard desktop images and applications, as well as COTS and GOTS software. You will serve as the initial point of contact for troubleshooting IT-related issues, inc

Full-time

USD 60,000.00 - 100,000.00 per year

Technical Support Analyst (L1)

Miramar Beach, Florida

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Today

Technical Support Analyst (L1) Location: Miramar Area Duration: Long-Term Contract Job Summary We are seeking a motivated and customer-focused L1 Technical Support Analyst to serve as the first point of contact for end-user technical support. The ideal candidate will provide frontline support for hardware, software, network, and device-related issues while ensuring timely resolution of common technical problems. This role also includes IT inventory management and warehouse support activities

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Full-time, Contract

$DOE

System Engineer L1

Annapolis, Maryland

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Today

Unisity, LLC is a Service-Disabled Veteran Owned Small Business providing expert services in the Information Technology fields. We pride ourselves on delivering what is promised, as some would say we "just do". We are highly-qualified, self-driven professionals who work towards a common goal as a team, leading when appropriate and following when needed. Description: Perform systems engineering functions, including defining and documenting concept of operations, operational/system requirements,

Full-time

Desktop Support Engineer L1

Harlingen, Texas

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Today

Roles and Responsibilities: Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.Hardware/software troubleshooting and resolutionPerform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologiesNetwork & Sharing printer installati

Full-time

Desktop Support Engineer L1

Eden Prairie, Minnesota

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Today

Full-time

Service Desk L1 Technician

Manila, Metro Manila

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

L1 Support Engineer-NYC

New York, New York

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Today

Mac L1 Support Technician 12 Month W2 Contract (No C2C/No Student Sponsorship) Onsite daily in New York, NY [10011] OR San Francisco, CA 270 [94107] Pay rate: up to $37.50/hr. in New York and up to $40.50/hr. in San Francisco, CA. No PTO or paid holidays. The ideal candidate will have experience providing remote and onsite support to over 300 end users, primarily within Mac-focused environments (90% Mac environment). We are seeking a proactive and customer-focused L1 Support Engineer to provi

Full-time

USD 37.50 per hour

Software Engineer, Data (L1)

Austin, Texas

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Today

Software Engineer, Data (L1) Austin, TX (Onsite 4 days per week) Note: This is a full-time role and we do not offer C2C or C2H employment and are not able to sponsor visas for this position. About Acrisure Acrisure Enterprise Technology Group is where human expertise meets advanced technology. A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support

Full-time

Compensation information provided in the description

Desktop Support L1

Somerville, Massachusetts

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Today

Minimum Experience: 1-3 Years of Field Services Technician As an Onsite Support Technician, I have experience in service delivery and end-user hardware and software configuration troubleshooting, providing quality services to the end users, which include the following key roles and responsibilities, but is not limited to: Provide customer-facing end-user support that includes: Install and configure desktops, laptops, mobile devices, and associated peripherals and related software.Perform Break

Full-time

Desktop Support L1

Cambridge, Massachusetts

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Today

Minimum Experience: 1-3 Years of Field Services Technician As an on-site Support Technician, I have experience in service delivery and end-user hardware and software Configuration troubleshooting, providing quality services to end users, which includes the following key roles and responsibilities, but not limited to: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.Perform Break Fix, D

Full-time

Desktop Support L1

Kansas

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Today

Job Description: Candidate with JAMF and Apple Certifications are Preferred Should have a minimum of 5 years of hands-on experience in Mac Support and administration Should possess Strong knowledge and understanding of MacOS concepts Should demonstrate fault-finding philosophy Should be thorough in Installing, configuring, and troubleshooting Mac OS X Clients Should diagnose Mac hardware issues and ready to provide L2 level Mac support remotely Should have a minimum 1 year of hands-on expe

Full-time

Desktop Support L1

Moosic, Pennsylvania

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Today

Experience 1-3 Years: As an onsite support technician, experience in service delivery and end-user hardware and software configuration troubleshooting and providing quality services to the end users, which includes the following key roles and responsibilities, but not limited to: Provide customer-facing end-user support that includes Install and configure desktops, laptops, mobile devices, and associated peripherals and related software.Perform break-fix, desk-side support, IMACD's, Data Migrat

Full-time

Software Engineer L1

Laurel, Maryland

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Today

Technology Resource Experts, LLC is looking for an experienced Software Engineer to join their rapidly growing team! Develops, maintains, and enhances complex and diverse software systems (e.g., processing- intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, and business management information systems) based upon documented requirements. Works individually or as part of a team. Reviews and tests software components for adherence to the

Full-time

USD 100,000.00 - 175,000.00 per year

Software Engineer L1

Annapolis, Maryland

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Today

Job Description Jovian Concepts, LLC is looking to hire a Software Engineer Level 1 for a great opportunity in the Annapolis Junction, MD area. A current and active TS/SCI Clearance with a MD Polygraph is required to be considered. The developers will focus on developing graphical user interfaces and dashboards, deploying and managing applications in an AWS cloud environment, integrating new functionality with established tools through tech transfer initiatives, automating key workflows, and int

Full-time

Systems Engineer L1

Annapolis, Maryland

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Today

Job Description Jovian Concepts, LLC is looking to hire a System Engineer Level 1 for a great opportunity in the Annapolis Junction, MD area. A current and active TS/SCI clearance with a MD Polygraph is required. No CCA's will be accepted at this time. Seeking a Systems Engineer to support the design, integration, testing, and deployment of data center solutions for satellite collection-based systems. This role contributes to systems engineering activities across hardware, software, network, an

Full-time

L1 Tech Support - Helpdesk

Remote or Atlanta, Georgia

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Yesterday

RESPONSIBILITIES: Kforce has a client seeking a remote Helpdesk Associate to join their team in Atlanta, GA. We are seeking a Helpdesk Associate to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and require

Contract

$19 - $19 hourly