L1 jobs in Raleigh, NC

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

L1 Support remote 100/%

Remote

•

Yesterday

Job Description: L1 Support Specialist (USA - 100% Remote) Position Overview Role: L1 Technical Support Specialist Location: 100% Remote (USA-based clients / operations) Type: Full-Time / Contract Key Responsibilities Provide first-line technical support (L1) to end-users via ticketing system, chat, email, and phone. Troubleshoot, diagnose, and resolve basic hardware, software, network, and access issues. Document all troubleshooting steps, escalations, and resolutions clearly in the IT service

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Contract

17+

Oracle L1 / L2 / L3 Database Administrator

Remote

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16d ago

Role: Oracle L1 / L2 / L3 Database Administrator Location: Atlanta, GA (remote) Support Model: 24/7 Operations Experience: 3-6 years relevant experience L1 80K L2 90k L3 100K Education: Candidate must have bachelors degree. (Mandatory) Skills and Experience Handson experience assisting in the administration of Oracle databases in production or preproduction environments, including basic instance startup/shutdown and routine operational tasks under guidance. Working know

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Full-time, Third Party

$70 - $100

L1 Tech Support - Helpdesk

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client seeking a remote Helpdesk Associate to join their team in Atlanta, GA. We are seeking a Helpdesk Associate to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and require

Contract

$19 - $19 hourly

L1 Tech Support, Helpdesk

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client seeking a remote Helpdesk Associate to join their team. We are seeking a this person to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and requires strong problem-solvi

Contract

$19 - $19 hourly

Desktop Support Engineer L1 - PR

Remote

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Today

Desktop Support Engineer L1 - PR Department: Blue Mantis Employment Type: Full Time Location: Remote Compensation: $21.00 - $25.00 / hour Description This requisition has been created to support ongoing and future hiring initiatives within Blue Mantis. While all applications will be reviewed, this posting may not align with an immediate opening. Candidates who meet our qualifications will be considered for future opportunities as they become available. Onsite Desktop Support Technician pro

Full-time

USD 21.00 - 25.00 per hour

Network Engineer

Raleigh, North Carolina

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2d ago

Job Title: Network Engineer Location: Raleigh, NC Duration: Long Term We are seeking a Network Engineer to support our client and perform LAN and Wi-Fi monitoring and support. This individual will be expected to work independently or semi-independently with a minimum of guidance or direction. This is an onsite position, located in Raleigh, NC. Currently allowing for hybrid work, reporting to the office 4 days a week. This hybrid schedule could change in the future. Schedule is Monday Friday fr

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Contract, Third Party

$30+

Network Patch Management Analyst

Cary, North Carolina

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Today

Job Role: Network Patch Management Analyst Location: Cary NC or Jacksonville FL (Onsite) Type: Fulltime ROLE SUMMARY The L1 Network Patch Management Analyst supports the scheduling, co-ordination, and tracking of firmware and software updates across network devices (routers, switches, firewalls, and wireless infrastructure). The role focuses on executing pre-approved change tasks, performing health verification, and maintaining accurate patch records, under the direction of L2 engineers. KEY RES

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Full-time

$60,000 - $80,000

Backup Consultant

Remote or Cary, North Carolina

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24d ago

ResponsibilitiesAdministering the Multiple backup Management Console Server and command line exposure for IBM, EMC, Veritas and VEEAM.Act as the Level 3 escalation point for complex Veeam Backup & Replication issues.Perform root cause analysis (RCA) and implement permanent solutions.Install, configure, upgrade, and maintain Veeam Backup & Replication environments.Manage backup, replication, restore, and disaster recovery operations.Troubleshoot backup failures, repository issues, proxy servers,

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Full-time

$64,000 - $114,000

Director Infrastructure & Operations

Raleigh, North Carolina

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Yesterday

Overview The Director, Technology Operations is responsible for leading critical production operations functions that ensure the availability, stability, resiliency, and operational excellence of the bank's technology ecosystem. This role oversees three core operational domains: 24x7 Enterprise Batch Operations, L1 Infrastructure & Application Monitoring and Incident Response, and L2 Infrastructure Support Services. This leader will play a key role in advancing operational maturity, resiliency

Full-time

depends on experience

Network Patch Management Analyst

Cary, North Carolina

•

Yesterday

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Full-time

$40,000 - $60,000

Platform Support & Enablement Lead- Fulltime Role

Remote

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4d ago

Role: Platform Support & Enablement Lead- Fullime Role Lead L1/L1.5/L2 support for Microsoft Data & Analytics platforms. 6+ years in Production Support / AMS / Managed Services; 3+ years with Microsoft Data & Analytics. Strong ITIL/ITSM and incident, problem, change, and service request management. Support Power BI, Microsoft Fabric, Power Platform, Copilot Studio, Azure, SQL, and Data Gateway. Manage user onboarding, access, licensing, and Entra ID/Azure AD. Develop KB articles, SOPs, runbooks

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Full-time, Third Party

Depends on Experience

Senior Cloud Technology Lead

Remote

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5d ago

Pre-Screening QuestionsQ1:Do you have hands-on experience implementing workload identity and zero-trust authentication using SPIFFE / SPIRE in Kubernetes or distributed environments? Q2:Have you designed or secured software supply-chain pipelines using Tekton Chains, In-Toto, or SLSA frameworks? Q3:Do you have practical experience using eBPF for runtime security, observability, threat detection, or kernel-level monitoring? Q4:Have you worked on blockchain protocol engineering, including L1/L2

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Contract

Depends on Experience

Data Center QA/QC Specialist - Site Inspector

Remote or Amarillo, Texas

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Today

FULL TIME Opportunity Our client is seeking a Site Inspector o Cx QA/QC Specialist with expertise in Electrical and Mechanical Commissioning. Join a high-performing project team driving the quality assurance and quality control program for large-scale, mission-critical data center construction projects in Amarillo, Texas. Step into a key role on a massive, mission-critical data center build where you will lead the charge in ensuring world-class reliability, safety, and operational excellence. Wo

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Full-time

SOC Senior Analyst

Remote

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30+d ago

The SOC Senior Analyst / Incident Response Specialist is a senior-level cybersecurity expert responsible for advanced incident investigation, threat hunting, digital forensic analysis, and incident response leadership within HCLTech s managed Security Operations Center (SOC) MDR model. This role is pivotal in defending customer environments from evolving cyber threats, ensuring robust detection coverage, and mentoring the next generation of cyber defenders, thus directly contributing to the orga

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Contract, Third Party

Depends on Experience

Data Center Construction QA/QC Manager

Remote or Amarillo, Texas

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Today

FULL TIME OPPORTUNITY Our client is seeking a Data Center Construction QA/QC Site Manager with expertise in Multifaceted MEP (Mechanical, Electrical, Plumbing), Controls/PDMS, and QA/QC Program Leadership. Join a high-performing team providing program-level leadership and continuity across two large-scale, mission-critical data center construction projects in Amarillo, Texas. Step into a pivotal site-quality leadership role on a multi-building campus program where you will direct inspectors and

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Full-time

Site Reliability Engineer (SRE) Kubernetes Platform (FedRAMP High / IL5) - G8

Remote

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2d ago

Site Reliability Engineer (SRE) Kubernetes Platform (FedRAMP High / IL5) - G8 Level: L1 Location: Remote, prefer PST hours Visa Requirements: UC Citizenship About the Team The SRE Platform Engineering team builds and operates the infrastructure that powers our cloud. We focus on delivering reliable, scalable, and simple platforms that enable product teams to move quickly while meeting the requirements of regulated environments such as FedRAMP High and DoD IL5. About the Role Were looking for

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Full-time

Depends on Experience

Site Reliability Engineer – Kubernetes Platform (FedRAMP High / IL5)

Remote

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12d ago

Job Title:Site Reliability Engineer (SRE) Kubernetes Platform (FedRAMP High / IL5)-- G8-L1 Client:Cognizant/Cisco Location:100% Remote Visa: Interview Process:Online Work Schedule:100% Remote Job Description: Level:L1Location: Remote, prefer PST hours Visa Requirements: UC Citizenship About the Team The SRE Platform Engineering team builds and operates the infrastructure that powers our cloud. We focus on delivering reliable, scalable, and simple platforms that enable product teams to move qui

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Contract

Senior Associate (Forward Deployment Engineers)

Remote

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4d ago

Senior Associate(Forward Deployment Engineers) Job Title:Senior Associate Technology L1-L2 Openings:2 Target Start Date:Immediately Duration:6-month contract to start Location:Local to a PS office San Francisco USA California 94104 Arlington USA Virginia 22201 Westminster USA Colorado 80020 Chicago USA Illinois 60601 Boston USA Massachusetts 02109 Birmingham USA Michigan 48009 Houston USA Texas 77002 Atlanta USA Georgia 30313 Miami USA Florida 33133 New York USA New York 10014 Minneap

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Third Party, Contract

$60 - $65

Data Center Field Installations Technician (L2) Charleston, SC

Remote or Charleston, South Carolina

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Today

Position Overview We are seeking a Data Center Field Installations Technician (L2) for a hands-on data center deployment role. This position focuses on rack and stack activities, structured cabling, power connections, cooling installation, and post-installation validation. The ideal candidate has prior data center installation experience and is comfortable working directly with server and network hardware, fiber and copper cabling, rack infrastructure, and liquid cooling systems. This is a physi

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Contract

L1 jobs in Raleigh, NC, USA