Suwanee, Georgia
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Yesterday
We are seeking a Network Specialist who will be primarily responsible for manning the phone queue, projecting a professional company image through phone interaction, managing tickets in the Incident Management System, and troubleshooting technical requests related to networking issues. RESPONSIBILITIES Provide technical support to troubleshoot customer issuesAbility to coordinate with upstream provider regarding issues, status, changesAwareness of when to send customer communication based on imp
Easy Apply
Full-time
$54,000 - $58,000