Dallas, Texas
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Senior Root Cause Analysis (RCA) Analyst Location: Dallas, TX End client: Oncor Description: Bachelor s degree in computer science, Information Technology, or related field. 10+ yearsofexperience in technology operations or service management. 3+ years of hands-on experience in RCA methodologies, reporting, problem management. Knowledge of infrastructure, cloud platforms, and application support. Exposure to ITIL framework and best practices and strong documentation Proficiency in technolog
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