SIP jobs in Massachusetts

Genesys Cloud CX consultant / Full Stack Dev

Remote or Dallas, Texas

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Genesys Cloud CX Consultant/Full Stack Developer in Dallas, TX. Overview: This role is a blended 50% Full Stack Developer/50% Genesys Cloud CX Consultant position focused on building modern, scalable solutions for a cloud-based contact center environment. The work is primarily net-new development and integrations rather than maintenance. You will design, build, and enhance custom applications and services that integrate deeply with Genesy

Contract, Third Party

$100,000 - $140,000 hourly

Cisco Voice / Webex CC Engineer

Remote or Los Angeles, California

•

Today

Job Title: Cisco Webex CCE EngineerDuration: 6 MonthsLocation: Woodland Hills, CA ONSITE preferred/Open to Remote in US West Coast Role OverviewWe are looking for candidates with strong experience in migrating contact center applications from Cisco On-Premise to Cisco Webex Contact Center Enterprise (WXCCE). The candidate should be capable of identifying bottlenecks, troubleshooting migrated systems, and remediating faulty call flows. The associate will work directly with customers. Key Respons

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Third Party, Contract

52 - 57

Voice Services / UC Engineer

Hybrid in Boston, Massachusetts

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2d ago

5-7 years of experience as a Voice Telecom UC EngineerResponsible for MS Teams architecture, installs, maintenance, etc.Testing and validatuon of servicesMust have proven experience with MS Teams Voice, IP Tele, PBX, etc.MS Teams ConsoleSIP, Number porting.This is a hybrid opportunity in Boston - 3 days onsite / 2 days remote - local candidates only.No 3rd Party Vendor calls/emails or candidates.

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Contract

60 - 65

Sr Voice Engineer

Remote or Hybrid in Arlington, Virginia

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3d ago

Overview: This position will be responsible for Tier 2 operational support, including triage, escalations and projects. This role is a part of the voice services program under the Uni ed Communications team within the Customer Experience division for the client. The Client's portfolio of voice products includes Microsoft Teams Phone, Cisco Call Manager, Five9 call center solutions, video intercoms, and legacy voice services Duties Include: Supporting day-to-day operations for the Client's clou

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Full-time, Third Party, Contract

Translation Engineer

Remote

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7d ago

As a Translations Engineer you will be the telecom professional responsible for the design, implementation, testing, maintenance, and troubleshooting of complex translations content contained in the database structures of each voice switching office throughout the voice network. Your work ensures successful trunk provisioning, call routing and call charging of all voice traffic throughout the portion of the Public Switched Telephone Network. As a Translations Engineer your duties will include bu

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Contract

Depends on Experience

Network Voice L3

Remote

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15d ago

Role :- Network Voice L3 Location :- Remote, USA 10-15 years experienceGood communication skillsProvides L3 support for complex voice and UC issues across the enterprise.Supports telephony and voice test infrastructure equipment and software. .Maintains architecture documentation for longterm voice service development.Provides deep troubleshooting of CUCM, CUC, gateways, SBCs, and voice routing.Performs detailed analysis of SIP signaling, call flows, and packet captures.Supports Ciscocentric VOI

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Contract

50 - 55

Network Engineer

Hybrid in Boston, Massachusetts

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3d ago

Job Title: Network Engineer Tax Term: W2 / 1099 Location: Boston, MA (Hybrid) Employment Type: Contract Job Summary We are seeking a highly experienced Network Engineering Manager to lead the architecture, design, and operational governance of enterprise-grade global network infrastructure. This role will be responsible for driving SD-WAN strategy, managing hybrid and multi-cloud networking across AWS and Azure environments, and implementing secure Network Access Control (NAC) framewor

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Contract

Senior Unified Communications Engineer

Remote

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16d ago

Project Overview: The Organization is advancing its Unified Communications (UC) and Customer Experience (CX) capabilities through a modernized, hybrid voice services portfolio. This includes cloud-based and on-premise solutions such as Microsoft Teams Phone, Cisco Unified Communications Manager (CUCM), Five9 Contact Center (CCaaS), video intercom systems, and legacy telephony platforms. In light of this initiative, we are seeking an experienced Senior Voice Engineer to play a critical role in de

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Third Party, Contract

Depends on Experience

Forward Deployed Engineer / Conversational AI, CCaaS

Remote

•

Today

Forward Deployed Engineer (Customer-Facing) / Conversational AI, CCaaS Solution Architect / Contract (12 Months) 3040% travel (client locations across US or globally) Hands-on involvement in on-site implementations and workshops JD Forward Deployed Engineer / Solution Architect About Kore.ai Kore.ai accelerates business outcomes from AI by providing enterprises with agentic AI applications built on the industry-leading agent platform. Kore.ais Agent Platform is recognized by industry analysts

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Contract, Third Party

Depends on Experience

Tech Customer Support Administrator IV

Remote or Denver, Colorado

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Yesterday

{"description": " Job Description ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your custom

Full-time

USD 56,000.00 - 70,000.00 per year

Senior IP Telephony Engineer (Remote)

Remote or Austin, Texas

•

Today

Who We Are Join a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full

Full-time

USD 130,450.00 - 142,375.00 per year

NPI Engineer

Andover, Massachusetts

•

Today

Location: Andover (CDP), MA Salary: $100,000.00 USD Annually - $110,000.00 USD Annually Description: About the Role: As an NPI Project Engineer, you will be responsible for taking advanced products through various stages of New Product Introduction (NPI) development by working cross functionally across multiple teams. In addition to early involvement with product design team on design for manufacturability, you will also be evaluating and justifying for production readiness and release. Thi

Contract

USD 100,000.00 - 110,000.00 per year

Cloud Systems Engineer

Remote or Chantilly, Virginia

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Today

This position is for a Cloud and Systems Engineer to join our team in Chantilly, VA. The team is comprised of highly technical and motivated individuals. The engineer for this role will assist in the operation, automation, and support of hybrid infrastructure environments across AWS, Azure, Google Cloud Platform, and on-premises systems. Working under the guidance of the Senior Cloud and Systems Engineer, this role supports cloud storage pipelines, system administration, VoIP infrastructure, and

Full-time

USD 131,300.00 - 237,350.00 per year

Staff Machine Learning Engineer - VoIP Infrastructure

Remote or Atlanta, Georgia

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Today

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi

Full-time

USD 173,100.00 - 303,000.00 per year

Voice Comm, Master Engineer

Remote or Somerville, Massachusetts

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Today

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be par

Full-time

USD 117,707.20 - 171,204.80 per year

Lead AI/ML Engineer: Hybrid in Minnesota or DC, Remote elsewhere

Remote or Eden Prairie, Minnesota

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Today

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health op

Full-time

USD 112,700.00 - 193,200.00 per year

Product Forward Deployed Engineer, Agentforce Contact Center (Senior/Lead/Principal)

Remote or Washington

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Today

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate

Full-time

USD 117,200.00 per year

Principal Voice Network Engineer

Waltham, Massachusetts

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Today

JOB TITLE: Principal Voice Network Engineer JOB LOCATION: Waltham, Ma Mostly remote with ability to work hybrid Attending office and NG sites/substations as needed to progress work, expected to be adhoc and infrequent WAGE RANGE*: $70-80/hr. JOB NUMBER: NGGJP00017212 REQUIRED EXPERIENCE: Enterprise telephony platforms (Avaya, Nortel, Cisco Call Manager, Unity) VoIP protocols & troubleshooting (SIP, RTP, SRTP, H.323, packet analysis) Network engineering for voice (QoS, VLANs, WAN, latency/ji

Full-time

USD 70.00 - 80.00 per hour

Senior Systems Engineer - Design and Implementation - FLORIDA

Remote or Florida

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 95,000.00 - 105,000.00 per year

Twilio Flex Developer / Engineer

Remote

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13d ago

Job Description: Twilio Flex Developer / Engineer Role Overview We are looking for a hands-onTwilio Flex Developerto design, customize, and implement cloud-based contact center solutions usingTwilio Flex. The ideal candidate will have strong experience in CPaaS, contact center workflows, and real-time communication integrations. Key Responsibilities Design and implementTwilio Flexcontact center solutions Customize Flex UI usingReact.jsand Twilio Flex Plugins Develop and integrateAPIs using No

Contract, Third Party

$60 - $65

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SIP jobs in Massachusetts, USA