Service Desk jobs in Agoura Hills, CA

Remote or New York, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join a fast-paced IT team supporting a large enterprise environment! We're seeking a customer-focused Service Desk Analyst to provide first-line technical support to end users across a complex and dynamic organization. This is a great opportunity for someone who enjoys solving problems, helping people, and building a career in IT. What You'll Do: * Serve as the first point of contact for tech

Contract

$25 - $31 hourly

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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14d ago

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

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Contract

Depends on Experience

SERVICE DESK MANAGER

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 82,980.00 per year

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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22d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Third Party, Contract

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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22d ago

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Third Party, Contract

$20 - $25

Service Desk Analyst II - IntelliScript (Remote)

Remote or Brookfield, Wisconsin

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Today

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript'

Full-time

USD 54,900.00 - 97,865.00 per year

Service Delivery Manager / Project Manager

Santa Monica, California

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27d ago

Service Delivery Manager / Project Manager We are seeking an experienced Service Delivery Manager / Project Manager to oversee 24x7 IT Service Desk operations, service delivery, SLA performance, project coordination, and stakeholder communication. Key Responsibilities: Manage end-to-end service delivery and ensure compliance with SLAs and contractual requirements. Coordinate 24x7 Service Desk staffing, schedules, escalations, and daily operations. Serve as the primary point of contact for City s

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Contract

Depends on Experience

IT Support Technician

Agoura Hills, California

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Today

Are you a hands-on IT Support Technician who thrives in a fast-paced, high-volume help desk environment and enjoys solving problems for the people who keep the business running? This contract-to-hire opportunity puts you on a close-knit team, where you ll troubleshoot hardware, software, and account issues, manage users in Active Directory and Entra ID, and support everything from workstations to point-of-sale systems. As part of our process after applying, you may receive an invitation from ou

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Contract

USD27 - USD29

Senior Level 2 Support / NOC Technical Lead

Santa Monica, California

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24d ago

Job Title: Senior Level 2 Support / NOC Technical Lead Work Authorization: Location: Santa Monica, CA Role Summary: Responsible for advanced technical troubleshooting, Level 2 escalations, infrastructure support coordination, and technical assistance to frontline service desk personnel. Roles and Responsibilities: Handle escalated incidents and complex technical issues.Provide Level 2 support and coordinate with relevant technical teams.Support network, systems, endpoint, and infrastructure tro

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Contract

Depends on Experience

Project Manager

Santa Monica, California

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Today

Service Delivery Manager / Project Manager Role Summary: Responsible for overall service delivery, project coordination, SLA performance, reporting, stakeholder communication, and ensuring that the 24x7 service desk operates in accordance with project requirements. Roles and Responsibilities: Manage overall service delivery and ensure compliance with contractual and SLA requirements.Coordinate service desk operations, staffing, schedules, and escalations.Act as the primary point of contact for C

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Full-time

Depends on Experience

Service Delivery Manager / Project Manager

Santa Monica, California

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9d ago

Job title: Service Delivery Manager / Project Manager Location: Onsite, - Santa Monica, CA Work authorization: Role Summary: Responsible for overall service delivery, project coordination, SLA performance, reporting, stakeholder communication, and ensuring that the 24x7 service desk operates in accordance with project requirements. Roles and Responsibilities: Manage overall service delivery and ensure compliance with contractual and SLA requirements.Coordinate service desk operations, staffing

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Contract

Depends on Experience

Systems Analyst

Camarillo, California

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Today

Position Summary The Systems Analyst is a foundational member of Meriplex's Technical Assistance Center and reports to a TAC Manager. In this role, you'll resolve Level 1 end-user issues, follow established SOPs, and deliver a consistently positive support experience. You'll handle a wide range of everyday IT needs-from desktop troubleshooting to account management-while knowing when to escalate more complex issues. This is a great opportunity for someone who wants to build confidence, expand

Full-time

USD 21.00 - 26.00 per hour

Help Desk Specialist 3

El Segundo, California

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Today

Overview We are seeking a mid-level Helpdesk Specialist to join our Corporate IT team in El Segundo, CA. You'll be the go-to resource for troubleshooting complex technical issues, assisting our end-users both onsite and remotely, and keeping our IT operations running smoothly. This role is fast-paced, highly collaborative, and a great opportunity to grow your skills in enterprise IT systems and support. This is an onsite position for our office in El Segundo, CA Responsibilities Provide except

Full-time

USD 60,000.00 - 70,000.00 per year

IT Service Technician

Los Angeles, California

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Today

Overview: GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Chatsworth, CA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Employee will be required to obtain an A+, ITIL Foundation, HDI certification, and one of the following within six months of hire: Security+, Network+, or Server+. The cost of certification will be reimbursed by GovCIO.

Full-time

Compensation information provided in the description

IT Service Technician

Los Angeles, California

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Today

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Chatsworth, CA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Employee will be required to obtain an A+, ITIL Foundation, HDI certification, and one of the following within six months of hire: Security+, Network+, or Server+. The cost of certification will be reimbursed by GovCIO. Responsibil

Full-time

USD 25.50 - 25.50 per hour

HelpDesk

Remote

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9d ago

Role: HelpDesk Support SpecialistCompany: Arch SystemsClient: U.S. Federal GovernmentLocation: RemoteEmployment Type: Full-timeExperience Required: Minimum 5 YearsJob SummaryArch Systems is seeking an experienced Help Desk Support Specialist to provide technical assistance, user administration, and troubleshooting support for yK1 and Mission Control applications in a U.S. Federal Government environment.Key ResponsibilitiesProvide 8 hours of daily help desk and end-user technical support.Manage,

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Full-time

63,000 - 70,000

Senior IT Analyst - Diamond Executive Support

El Segundo, California

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Today

Company Description CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our pers

Full-time

USD 99,200.00 - 124,000.00 per year

IT Queue Manager - IT Support Services - remote PST

Remote or Garden Grove, California

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Today

IT Queue Manager - IT Support Services Do you thrive at the center of a busy support operation, knowing exactly who should handle what, and when? Our client is launching a new IT Support Services team and needs a frontline leader to run its Service Desk queue for roughly 8,000 business users. As IT Queue Manager, you'll do far more than reassign tickets. You'll triage, prioritize, and route each request to the right analyst, then roll up your sleeves and resolve issues yourself. As the face of I

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Contract

USD30 - USD35

Operational Engineer - Remote

Remote

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Today

Hi, Job Title: Operational Engineer Location: Remote Duration: Longterm Skills Required: Solid understanding of IT infrastructure fundamentals: servers, networks, storage, and applications.Experience with ManageEngine tools (Opmanager, ServiceDesk Plus, Applications Manager).Scripting knowledge (PowerShell/Bash).ITIL Foundation CertificationMicrosoft Certified: Azure Fundamentals (AZ-900)Thanks Thrinadh Busa

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Contract

Depends on Experience

Service Desk jobs in Agoura Hills, CA 91301, USA