Service Desk jobs in Brooklyn, NY

New York, New York

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15d ago

What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with h

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Contract

$30 - $35

Tier 3 Service Desk Analyst

New York, New York

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6d ago

Position: Tier 3 Service Desk Analyst Contract Duration: 6 months (possible to extend) Location: New York, NY 10011 (Onsite) Tier 3 Service Desk Analyst (New York City) We re looking for a highly skilled Tier 3 Service Desk Analyst to join a fast-growing IT team in New York. This is a hands-on, high-impact role for someone who thrives in complex technical environments, takes full ownership of issues, and enjoys improving how IT support operates at scale. What you ll do Act as the final escal

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Contract

USD 32-36

Service Desk Analyst

Remote or New York, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join a fast-paced IT team supporting a large enterprise environment! We're seeking a customer-focused Service Desk Analyst to provide first-line technical support to end users across a complex and dynamic organization. This is a great opportunity for someone who enjoys solving problems, helping people, and building a career in IT. What You'll Do: * Serve as the first point of contact for tech

Contract

$25 - $31 hourly

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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14d ago

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

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Contract

Depends on Experience

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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22d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract, Third Party

$20 - $25

IT Service Desk Manager

New York, New York

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Today

Company Description Job Description The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The New York City Police Department strives to foster a safe and fair city through the strategic deployment of resources, focusing on both crime prevention and addressing quality-of-life concerns while building lasting communi

Full-time

USD 150,000.00 per year

Technology, Service Desk Associate

New York, New York

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10d ago

Job Purpose: Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly a

Full-time

USD 85,000.00 - 115,000.00 per year

Manager, IT Service Desk

New York, New York

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Today

Description Position at MTA Headquarters JOB TITLE: Manager, IT Service Desk SALARY RANGE: $160,963 - $189,990 DEPT/DIV: Information Technology SUPERVISOR: Director, IT Service Desk LOCATION: 2 Broadway, New York, NY 10004 HOURS OF WORK: 3:00 PM - 11:30 PM and 11 PM - 7:30 AM (7.5 hours/day) or as needed due to operational needs This position is eligible for teleworking, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire. Open

Full-time

USD 160,963.00 - 189,990.00 per year

SERVICE DESK MANAGER

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 82,980.00 per year

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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22d ago

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Third Party, Contract

$20 - $25

Service Desk Analyst II - IntelliScript (Remote)

Remote or Brookfield, Wisconsin

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Today

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript'

Full-time

USD 54,900.00 - 97,865.00 per year

College Aide- Help Desk Technician

New York, New York

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Today

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in of community-based organizations and programs to alleviate the effects of poverty and to opportunities for New Yorkers and communities to flourish. DYCD is seeking an IT Help Desk College Aide to perform the following : - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and software computer syste

Part-time

USD 20.00 - 30.00 per hour

Software Engineer - Applied AI

New York, New York

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Today

About Titan Titan is building the AI workforce for IT. We deploy AI agents across our portfolio of Managed Service Providers and enterprise customers: agents that monitor, triage, and resolve work across the service desk, infrastructure, security, identity, endpoint, and application operations. The result is faster resolutions, better uptime, and more proactive, personalized support, delivered 24/7. In under a year we've raised over $100M from General Catalyst, 8VC, and CalPERS, acquired marke

Full-time

USD 180,000.00 per year

Forward Deployed Engineer

New York, New York

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Today

Full-time

USD 180,000.00 per year

Help Desk/Desktop Support Analyst

New York, New York

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide frontline technical assistance for retail kiosk environments in New York, New York. This Long-term Contract position focuses on maintaining reliable day-to-day system performance, responding quickly to user-reported issues, and helping store teams keep devices operational during business hours. The ideal candidate is comfortable working with Windows-based systems, handling service desk activity, and applying practical

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Contract

USD 23.75 - 27.50 per hour

Help Desk/Desktop Support Analyst

New York, New York

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to support a growing team in New York, New York through a mix of remote assistance and occasional onsite visits. This Long-term Contract opportunity is ideal for someone who enjoys hands-on technical support, user onboarding, and day-to-day desktop troubleshooting in a small team environment. The role will work closely with a broader IT function to keep systems accessible, employees supported, and technical issues resolved effici

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Contract

USD 28.50 - 33.00 per hour

L2 Support Engineer

New York, New York

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Today

Location: New York City, NY Salary: $35.00 USD Hourly - $45.00 USD Hourly Description: Our client is currently seeking a L2 Support Engineer with the following: -API Troubleshooting - workato troubleshooting - SAAS System integration troubleshooting - access management - Provisioning, permissions, group management, Okta - Google Workspace, Intune IT Support Engineer II (Tier 2 Support) Serve as a Tier 2 escalation resource, resolving complex tickets escalated from the L1 Service Desk te

Contract

USD 35.00 - 45.00 per hour

Help Desk/Desktop Support Analyst

Brooklyn, New York

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations for end users in Brooklyn, New York. This Long-term Contract position is ideal for someone who enjoys solving hardware and software issues, preparing equipment for new users, and delivering responsive desktop support in a fast-paced telecom services environment. The person in this role will handle a wide range of technical requests, maintain reliable workstation performance, and help ensure e

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Contract

USD 27.71 - 32.09 per hour

IT Support/Engineer, Workplace Technology

New York, New York

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Today

Job Title: IT Engineer, Workplace Technology Location: New York City (On-site) Our client is a high-growth creator commerce platform connecting digital creators directly with premier consumer brands. Headquartered in New York City with a team of approximately 250 people, the company is actively expanding its physical headquarters with a second office floor to support accelerating business growth. As the first dedicated Workplace Technology Engineer and the second hire on a lean InfoSec & IT tea

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Full-time

$90000 - $120000

Service Desk jobs in Brooklyn, NY, USA