Service Desk jobs in Coppell, TX

Dallas, Texas

•

Today

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

Associate Service Desk Technician – Tier I (SCA - Shift 1)

Remote

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Today

Overview GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier technical support to Veterans and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile device setup, application support, login troubleshooting, and basic hardware/software issues across platforms such as iOS, Android, Windows, and web-based video solutions. Success in

Full-time

USD 47,500.00 - 47,500.00 per year

Service Desk Team Lead Remote

Remote or Detroit, Michigan

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Today

job summary: We are looking for an experienced and operational-savvy Team Lead to guide a Shared Service Desk team of 10+ agents. In this role, you will be the tactical "boots on the ground" leader, ensuring high-quality support across [multiple clients / diverse internal departments]. The ideal candidate is not just a technical escalation point, but a people leader capable of driving performance, managing complex SLAs, and maintaining high morale in a fast-paced, multi-tenant support environme

Full-time

USD20 - USD21

Service Desk Agent

Remote

•

Today

Service Desk Agent- RemoteWe are seeking a Service Desk Engineer to support the crucial Joint Operational Medicine Information Systems (JOMIS) healthcare delivery applications. Role Overview We are looking for motivated individuals to join our Service Desk team as agents. While prior experience in IT is beneficial, it is not required. Due to our Service Desk supporting medical related applications, we also highly value experience in the medical profession, as the skills developed in patient care

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Full-time

Depends on Experience

Service Desk Analyst (100% Remote)

Remote or New York, New York

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. This person will be responsible for first point of contact IT Helpdesk support for users at a large hospital system in NYC. This role is 100% remote but looking for candidates in the NYC Metro. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be t

Contract

$22.50 - $30.00 hourly

Associate Service Desk Technician – Tier I (SCA - Shift 1)

Remote

•

Today

Full-time

USD 47,500.00 - 47,500.00 per year

Associate Service Desk Technician – Tier I (SCA -Shift 1 & 3, Sat)

Remote

•

Today

Full-time

USD 47,500.00 - 47,500.00 per year

Associate Service Desk Technician – Tier I (SCA - Shift 1 & 3, Sat)

Remote

•

Today

Full-time

USD 47,500.00 - 47,500.00 per year

Associate Service Desk Technician – Tier I (SCA Shift 1 & 3, Sun)

Remote

•

Today

Full-time

USD 47,500.00 - 47,500.00 per year

Desktop Support Analyst (CSAT Agent)

Plano, Texas

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2d ago

Hi, The following requirement is open with our client. Title : Desktop Support Analyst (CSAT Agent) - W2 Location : Plano, TX (Onsite) Duration : 12+ Months Relevant Experience (in Yrs.): 8+ Visa: -EAD, TN, USA and OPT-EAD (before 1995) only W2 Job Description: Serve as the primary contact for helpdesk support during decommission. Log, track, and resolve user issues efficiently. Escalate complex problems to technical teams and follow up on resolutions. Maintain accurate records of helpdesk

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Contract

Depends on Experience

Technology Support Analyst

Carrollton, Texas

•

Today

Technology Support Analyst Our client is looking for an IT Support Administrator who can keep their workforce running smoothly, delivering high-quality on-site and remote support across a fast-moving environment. You ll be the go-to resource for troubleshooting, desktop support, hardware lifecycle management, Microsoft administration, and ensuring users get the solutions they need quickly and professionally. Location: Carrollton, TX (Onsite)Compensation: This job is expected to pay about $26-35

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Contract

USD26 - USD35

Tier 1 Helpdesk Support

Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Full-time

USD 16.25 - 18.00 per hour

CSAT Agent (Helpdesk Support)

Plano, Texas

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2d ago

We are seeking a proactive and detail-oriented CSAT Agent to support helpdesk operations during an upcoming decommission phase. The ideal candidate will have a strong background in helpdesk support, ticket management, communication, and customer satisfaction handling. This is a critical role that requires strong organizational skills and the ability to thrive in a fast-paced environment.Key ResponsibilitiesServe as the primary point of contact for helpdesk support during the decommission period.

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Contract, Third Party

Depends on Experience

Unified Communications Engineer

Remote or Hybrid in Addison, Texas

•

Today

Title: Unified Communications Engineer Location: Remote Rate: $120,000-$140,000 Duration: Direct Hire Work Requirements: , Holders, or Authorized to Work in the U.S.Role OverviewWe are seeking a Unified Communications Engineer to support and modernize an enterprise communications environment. This role will focus on stabilizing current UC platforms while supporting a planned transition toward a consolidated, cloud-first Unified Communications strategy. The ideal candidate is hands-on, practical

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Full-time

BASED ON EXPERIENCE

Sr Tech,Systems Support

Remote or Farmers Branch, Texas

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Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 18.50 - 35.29 per hour

Help Desk Analyst

Fort Worth, Texas

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Today

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Fort Worth, Texas. In this role, you will provide technical assistance and support across multiple sites, addressing IT-related issues and ensuring seamless operations. This position involves collaborating with onsite team members and occasionally traveling to other locations. Title: L1 Helpdesk Location: Fort Worth, Tx Duration: 2-3 months Pay: $25-28 per hour Responsibilities: Respond promptly t

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Contract

USD 22.16 - 25.66 per hour

IT Site Support Tech II

Richardson, Texas

•

Today

Our Opportunity: Are you a tech-savvy animal lover who enjoys solving complex problems? We're seeking a friendly and proactive IT Support Specialist to join our pet-friendly office and help our team thrive! The IT Site Support team serves a fundamental role in providing and implementing solutions to computer and network problems. Responding to and resolving employee issues, problems and queries relating to IT systems used throughout the organization. Taking receipt of escalated service desk su

Full-time

Staff Systems Administrator, Atlassian (R4136)

Dallas, Texas

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Today

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With nine offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit Follow Shield AI on LinkedIn, X, Instagram, and

Full-time

USD 110,000.00 - 170,000.00 per year

IT Technical Support

Plano, Texas

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Today

Location: Plano, TX Salary: $20.00 USD Hourly - $24.00 USD Hourly Description: Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments. Key Responsibilities: Provide second-line technical suppo

Contract

USD 20.00 - 24.00 per hour

Service Desk Analyst

Dallas, Texas

•

Today

Full-time

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Service Desk jobs in Coppell, TX, USA