Service Management jobs in Cincinnati, OH

ITIL Service Management Consultant - (NPW)

Remote

•

Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Sr Director Analyst - IT Service Management

Remote or Texas

•

Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

•

Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

•

Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

•

Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

ServiceNow Architect

Cincinnati, Ohio

•

25d ago

About the job ServiceNow Architect 6+ years of ServiceNow experience, with at least 3+ years in a ServiceNow Architect role. Proven experience assessing and optimizing mid level enterprise-scale ServiceNow environments. Expertise in ServiceNow architecture, platform design, and implementation best practices. Strong knowledge of: ITSMITOMCMDBService CatalogDiscoveryAsset ManagementIntegration HubFlow DesignerPerformance Analytics Experience creating platform roadmaps, governance frameworks, an

Full-time

Customer Success Guide

Cincinnati, Ohio

•

20d ago

Must Have Technical/Functional Skills Certified System Administrator (CSA) ITIL Foundation Certification Customer Success, IT service management, or SaaS related certifications are an advantageRoles & ResponsibilitiesServe as the first point of contact for customer inquiries across voice, chat, and email channels.Resolve customer issues at the first point of contact wherever possible, leveraging product knowledge and troubleshooting skills.Deliver a professional, empathetic, and consistent exper

Easy Apply

Full-time

65000 - 80000

IT ServiceDesk Agent

Cincinnati, Ohio

•

12d ago

IT Service Desk Agent / AnalystPosition OverviewAre you looking to kick off your professional career in IT? We are seeking a customer-focused IT Service Desk Agent / Analyst to provide front-line technical support to end users. This role is responsible for delivering a high-quality customer experience while troubleshooting and resolving technical issues related to hardware, software, network connectivity, user access, applications, and general computing. The ideal candidate combines strong techn

Easy Apply

Full-time

18 - 20

Senior Work Management Engineer

Cincinnati, Ohio

•

Today

The E.W. Scripps Company | Remote | Full-Time Are you passionate about building scalable platforms that transform how organizations work? Do you thrive at the intersection of technology and business process? The E.W. Scripps Company is seeking a Senior Work Management Engineer to own and evolve our enterprise-wide work management platform. This is a unique opportunity to shape how teams across Scripps collaborate, deliver services, and drive operational excellence. As the technical owner of ou

Full-time

Site System Administrator

Cincinnati, Ohio

•

Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 86,450.00 per year

SuccessFactors EC Payroll Integration Analyst

Cincinnati, Ohio

•

Today

Job#: 3041275 Job Description: SuccessFactors EC Payroll Integration Analyst Location: Cincinnati, Ohio (Remote) Role Overview We are seeking a skilled SuccessFactors Integration Analyst to design and manage end-to-end integrations. This role involves working alongside an implementation partner to ensure timely and efficient integration design, development, testing, and deployment. The ideal candidate will have a strong understanding of SuccessFactors EC Payroll, an integrations background, a

Easy Apply

Full-time

$75 - $100 per hour

EDI Integrations Developer

Springdale, Ohio

•

Today

If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub. Have a seat at our table. When you join Smithfield, you become part of something special - a company that's sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values - gratitude, communication, respect a

Full-time

Lead Agilist I

Cincinnati, Ohio

•

Today

Job#: 3046959 Job Description: Title: Lead Agilist I Location: Cincinnati, Ohio (Onsite) Duration: 4+ Months Role Overview We are seeking a Lead Agilist to support one or more Agile Squads. This role is responsible for ensuring the squad understands and applies Agile and Scrum values and principles. The Lead Agilist will use observation to determine squad needs, facilitate neutral discussions, and guide the team in delivering business value through a servant leadership approach. Key Respon

Easy Apply

Full-time

$70 - $78 per hour

IT Site Operations Lead

Cincinnati, Ohio

•

Today

Key Responsibilities: Service Delivery & Customer Focus Own incident management and issue resolution at the site with a strong emphasis on customer service, SLAs, and business continuity.Collaborate with business users to track, prioritize, and resolve requests using Jira or equivalent ticketing tools.Demonstrate clear, effective communication with stakeholders at all levels of the organization. Security, Compliance & Risk Management Accountable for IT compliance at the site, including SOX cont

Full-time

ServiceNow SPM Technical Consultant

Remote

•

9d ago

Role- ServiceNow SPM Technical Consultant Location :- Remote, USA Duration: Long Term Contract ServiceNow SPM Technical Consultant JD: Mandatory requirement to have active CSA & CIS CertificationCAD, CIS SPM, CIS APM Experience Required: 410 Years (Minimum 3+ years in ServiceNow developed and SPM solutions) Key Responsibilities: Design and develop ServiceNow SPM solutions based on business and functional requirements.Configure and customize SPM modules, including: Demand ManagementProject Po

Easy Apply

Contract

Depends on Experience

Application Support Engineer - NGPOS (2)

Cincinnati, Ohio

•

Today

Job Summary We are seeking an Application Support Engineer to provide Level 3 production support, site reliability, and operational engineering for a Next Generation Point of Sale (NGPOS) platform. This role works closely with software engineering teams throughout the software development lifecycle and is ideal for candidates who enjoy troubleshooting complex production issues, improving system reliability, and supporting large-scale enterprise applications. This is not a traditional help desk

Full-time

USD 500,000.00 - 600,000.00 per year

Mechanical Engineer ll

Hebron, Kentucky

•

Today

Job#: 3040392 Job Description: Mechanical Project Engineer - Automated Fulfillment Center Projects Are you a motivated Mechanical Engineer ready to take ownership of complex automated fulfillment projects while developing the next generation of engineers? We're seeking an ambitious Mechanical Project Engineer to join our team, lead the delivery of large-scale logistics and automation projects, and mentor junior engineers as they grow. In this role, you will own and execute the mechanical desi

Easy Apply

Full-time

$45 - $45 per hour

ServiceNow SPM Technical Consultant

Remote

•

9d ago

ServiceNow SPM Technical Consultant JD: Mandatory requirement to have active CSA & CIS Certification CAD, CIS SPM, CIS APM Experience Required: 410 Years (Minimum 3+ years in ServiceNow developed and SPM solutions) Key Responsibilities: Design and develop ServiceNow SPM solutions based on business and functional requirements.Configure and customize SPM modules, including: Demand ManagementProject Portfolio Management (PPM)Resource ManagementAgile Development (Scrum / SAFe)Investment Plannin

Easy Apply

Contract

Depends on Experience

Americas Delivery Center ServiceNow Pod Lead-Technology

Blue Ash, Ohio

•

Today

JOB REQUISITION Americas Delivery Center ServiceNow Pod Lead-Technology LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION You Belong Here The Protiviti Career provides an opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovatio

Full-time

USD 82,000.00 - 138,000.00 per year

Senior Integration Developer - Oxalis

Remote

•

6d ago

Are you anengineeringmindedconsultant who loves diving into messy infrastructures, building whatdoesntexist, and helping clients navigatemissioncriticaltransformations? If so, read on! About Us Ifitshigh-stakes, high-security, orhighly complexOxalis is built for it.Werea consulting and technology partner for the organizations that keep the world running: life sciences, shipyards, government agencies, health systems, aerospace programs, and manufacturers with missions too critical to fail. We se

Full-time

105,000 - 140,000

Service Management jobs in Cincinnati, OH, USA