Service Desk Analyst jobs

San Antonio, Texas

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Yesterday

Description Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer service requests related to both hardware and software and will use excellent problem-solving, communication, and interpersonal skills along with a patient, positive, and customer-friendly attitude within a team environment. SDAI's will be highly customer servi

Full-time

Service Desk Analyst

Beloit, Wisconsin

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Today

Service Desk Analyst (Tier 1 Support) Are you passionate about technology and helping others solve technical problems? We're looking for a customer-focused Service Desk Analyst to join a growing IT support team. This role is a great opportunity for someone who enjoys troubleshooting, learning new technologies, and delivering exceptional support in a fast-paced environment. What You'll Do As a Tier 1 Service Desk Analyst, you'll serve as the first point of contact for users experiencing techni

Full-time

USD 19.00 - 21.00 per hour

Service Desk Analyst I

Highland, California

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Today

Under the supervision of the Supervisor, IT Operations, the Service Desk Analyst I ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, creating, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and necessary to maintain service level agreements (SLA) expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as assist

Full-time

Service Desk Analyst

Oshkosh, Wisconsin

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Today

Service Desk Technician Location: Onsite Overview We are seeking a Service Desk Technician to join a growing IT support team. This role is ideal for candidates looking to gain hands-on experience in a large enterprise environment while supporting end users across multiple business functions. The team is focused on delivering exceptional customer service and resolving technical issues through phone, email, and chat support channels. Key Responsibilities Provide first-level technical support

Full-time

USD 18.00 - 20.00 per hour

Service Desk Analyst

Oshkosh, Wisconsin

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Today

Entry-Level Service Desk Technician (Contract) Oshkosh, WI (Onsite) 6 Month Contract Opportunity Great Entry-Level IT Opportunity Strong Potential for Extension and Career Growth Launch Your IT Career A global organization is growing its internal IT Service Desk team and is seeking Entry-Level Service Desk Technicians who are eager to gain hands-on experience in a professional enterprise environment. This opportunity is ideal for candidates with technical training, help desk internships, c

Full-time

USD 18.00 - 20.00 per hour

Level 1 Service Desk Analyst

Phoenix, Arizona

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Today

Level 1 Service Desk Analyst Phoenix, AZ 85086 Onsite 1 Years from projected start date Position Description: Service Desk Analysts assigned to the Service Desk team are responsible for the day to day support of internal and external clients. By leveraging your customer service skills, technical training, and having an understanding of today's technologies, you will solve a wide variety of challenges in a fast paced environment that is managed using ITIL methodology. Provide first level suppor

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Contract

Up to $19

Service Desk Analyst

Tucson, Arizona

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Today

Service Desk Analyst (100% Remote) We're hiring Service Desk Analysts to provide Tier 1-Tier2 technical support in a fast-paced enterprise environment. This role supports users through phone, chat, and collaboration tools, troubleshooting Windows, VPN, Wi-Fi, Microsoft 365, and account access issues. Responsibilities Provide technical support via phone and chatTroubleshoot Windows 11, VPN, Wi-Fi, connectivity, and Microsoft 365 issuesManage and resolve tickets in a ticketing systemSupport Active

Full-time

USD 29.00 - 29.00 per hour

Enterprise Service Desk Analyst *Secret Clearance Required*

New Orleans, Louisiana

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Today

*This is a proactive posting for a position expected in September or October* TEKsystems is seeking an Enterprise Service Desk Specialist to support a federal customer on site in New Orleans, LA. Qualified candidates must have an active Secret clearance and an active CompTIA Security+ certification. Responsibilities (fall into 3 categories): 1.) Tier 1 Support: Serve as the initial point of contact for IT-related problems.Provide phone and online support to users.Perform troubleshooting and reso

Full-time

USD 31.36 - 31.36 per hour

IT Service Desk Analyst

Milwaukee, Wisconsin

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Today

Job#: 3044018 Job Description: Our great client in Downtown Milwaukee has an immediate opening for a IT Service Desk Analyst. If you are interested please apply with resume to . Service Desk Analyst **Open to varying levels: Entry, Mid, Senior Role Responsibilities: The Service Desk Analyst serves as the front door to IT, accountable for delivering a consistent, professional, and customer-centered support experience. This role ensures accurate intake, effective triage, disciplined documentati

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Full-time

$25 - $30 per hour

Tier 1/2 Service Desk Analyst (Managed Service)

Richmond, Virginia

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Today

Job#: 3037796 Job Description: Tier 1/2 Service Desk Analyst ON SITE 5 days a week in North Chesterfield. Pay is $22/HR High-Level Summary The Tier 1/2 Service Desk Analyst provides both front-line and advanced technical support for client's users and systems. This role is responsible for incident intake, troubleshooting, escalation support, and service restoration across a range of desktop, application, and access-related issues. The analyst will operate as a key contributor within the Se

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Full-time

$22 - $22 per hour

Service Desk Analyst

Boston, Massachusetts

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Today

Job#: 3042205 Job Description: Service Desk Analyst (Tier 1) - Healthcare Enterprise IT Environment Join a leading, large-scale integrated healthcare organization supporting thousands of end users across multiple hospitals, clinical sites, and corporate locations. This team plays a critical role in ensuring seamless IT operations that directly impact patient care and business performance. Overview The Service Desk Analyst is responsible for delivering high-quality, Tier 1 technical support ac

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Full-time

$22 - $22 per hour

Service Desk Analyst

Dallas, Texas

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Yesterday

We're looking for a Tier 1 Service Desk Analyst to join our growing IT team. You'll be the first point of contact for technical support, helping employees resolve hardware, software, and basic network issues while delivering excellent customer service. Responsibilities Provide Tier 1 technical support via phone, email, ticketing system, and in person. Troubleshoot Windows and macOS hardware, software, and connectivity issues. Support Google Workspace, Microsoft 365, Entra ID, Zoom, and Slack. As

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Contract

Service Desk Analyst

Ohio

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Today

Service Desk Analyst Remote Compensation: $20 per hour ABOUT THE ROLE Our client, is seeking Service Desk Analysts to support a large-scale migration project. In this role, you will provide high-quality end-user support in a fast-paced, ticket-driven environment. You will be responsible for troubleshooting technical issues, assisting users with a wide range of IT needs, and ensuring a smooth experience during the migration. The ideal candidate excels at customer service, communicates effecti

Contract

$18.00 - $20.00

IT Service Desk Analyst

Minnesota

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Today

IT Service Desk Analyst - Contract or CTP - New Brighton/Roseville, MN - $34.00-$36.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. The end client is unable to sponsor or transfer visas for this position; all parties authorized to

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Contract

USD 34.00 - 36.00 per hour

Service Desk Analyst

New York, New York

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Yesterday

Tier 3 Service Desk Analyst (New York City) We re looking for a highly skilled Tier 3 Service Desk Analyst to join a fast-growing IT team in New York. This is a hands-on, high-impact role for someone who thrives in complex technical environments, takes full ownership of issues, and enjoys improving how IT support operates at scale. What you ll do Act as the final escalation point for advanced technical issues across software, hardware, SaaS, identity, and networking Manage and support macOS and

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Contract

Service Desk Analyst

Channahon, Illinois

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20d ago

Information Services (IS) Service Desk Analyst 32 hours a week (Monday - Thursday) 6+ month contract role Location - Channahon, IL Our client is looking to add a Service Desk Analyst to their team that will serve as the first point of contact for Information Services support requests, incidents, and service inquiries. Provide exceptional customer service while ensuring timely resolution of technology-related issues. Support end users through multiple channels including phone, email, self-servic

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Contract

Depends on Experience

Tier 1 Service Desk Analyst

Rancho Cucamonga, California

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8d ago

Responsibilities Troubleshoot and resolve workstation issues.Image and deploy workstations.Triage issues and assign to the correct tech or team.Requirements 1+ year of experience in a Help Desk/Technical Support role, addressing workstation software and hardware issues, etc.Experience working with a ticketing system (ServiceNow preferred).Experience troubleshooting workstation hardware and software.Knowledge of networking protocols and equipment.Experience configuring and troubleshooting MS Offi

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Full-time

40000 - 45000

Service Desk Process Analyst

Chicago, Illinois

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2d ago

Service Desk Process Analyst Primary Location: Chicago, IL V-Soft Consulting is currently hiring for a Service Desk Process Analyst for our premier client, Chicago IL. Education and Experience Education: Bachelors degree in health informatics, IT, Computer Science, or a related field. Knowledge and Skills: Ability to develop and sustain a cohesive, high performing team. Skill in coaching, mentoring, and developing employees through observation, feedback, and hands on support. Critical thinki

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Contract

Depends on Experience

7240 - IT Service Desk Support Analyst Candidate MUST Reside in St. Paul, MN

Saint Paul, Minnesota

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6d ago

7240 - IT Service Desk Support Analyst Candidate MUST Reside in St. Paul, MN Position Overview We are seeking an experienced IT Service Desk Support Analyst to provide first-line technical support for a large enterprise environment supporting approximately 5,000 users. This position is best suited for an IT professional who enjoys troubleshooting technical issues, delivering outstanding customer service, and supporting users in a fast-paced Service Desk environment. Candidates must currently r

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Contract

23+

Service Desk Support Analyst

Saint Paul, Minnesota

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Today

Job#: 3044405 Job Description: Desktop Support Analyst Remote Tasks Provide timely and consistent IT phone-based user support Maintain high-quality end-user experience Meet real-time service objectives (RSOs) Ensure proper documentation and escalation of incidents and requests Respond to incidents and service requests within defined RSOs Document troubleshooting steps and resolutions Escalate issues appropriately Maintain knowledge base accuracy Follow security and identity verification procedu

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Full-time

$21 - $28 per hour