Service Desk Analyst Jobs

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Service Desk Analyst

Hexaware Technologies, Inc

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Morristown, New Jersey, USA

Full-time

Position: Service Desk Analyst Location: Morristown, NJ 07960 (Onsite) Hiring: Contract / Fulltime Job Description: Key Responsibilities: Technical Support: Respond to incoming service requests via phone, email, or chat in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues.Provide step-by-step instructions to resolve technical problems.Escalate unresolved issues to higher-level support teams as needed.Document all service requests and resolutions in
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Posted 13 hours ago

Active Directory Account Admin/Service Desk Analyst

Innosoul inc

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Raleigh, North Carolina, USA

Contract, Third Party

Job ID: NC-767739 Onsite/Local Active Directory Account Admin/Service Desk Analyst (15+) with multi-site/multi-domain admin, account/access management, security, software/hardware troubleshooting, ServiceNow experience Location: Raleigh NC (NCDOT) Duration: 12 Months Position: 1(2) Skills: Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012 i
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Posted 1 day ago

Clinical IT Service Desk Analyst (EPIC)

GDK Services

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Salt Lake City, Utah, USA

Contract

Position: Clinical IT Service Desk Analyst (EPIC) Location: Salt Lake City, Utah (ONSITE) Note: This is 6 weeks project. First month of Onsite work in Salt Lake City, Utah, US Other 2 weeks can be remote support Project Description: Provide at-the-elbow support for a major EPIC go-live to healthcare employees of a large network of hospitals. This role will be a part of the Clinical IT helpdesk staff that supports the core functions of Epic applications. You will be required to triage the EPIC t
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Posted 6 days ago

Service Desk Analyst

SAIC

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Remote

Full-time

Job ID: 2507576 Location: REMOTE WORK, TN, US Date Posted: 2025-07-15 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: Yes Description SAIC is seeking a Service Desk Analyst to support the US Army Corps of Engineers RITS Program. This is a REMOTE opportunity that can be performed anywhere within the US. The Service Desk
Posted moments ago

Service Desk Analyst /Accounts Admin

Solomons International

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Raleigh, North Carolina, USA

Full-time, Third Party

Service Desk Analyst /Accounts Admin: The Direct Client is seeking a Technical Specialist resource for a 12-month engagement to work with the Service Desk/Accounts Team. This candidate serves as an advanced level resource with specialized knowledge and experience in service desk and account management. Uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk ticket
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Posted 21 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

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Boston, Massachusetts, USA

Full-time

Description The Level One Service Desk Agent is the first point of contact for IT-related support requests from employees and contractors. This role supports a dynamic environment involving Windows, macOS, and mobile platforms, and is essential for ensuring continuity and responsiveness across all aspects of user-facing IT. The ideal candidate will demonstrate strong communication, problem-solving, and technical skills, with the ability to triage a wide variety of issues and escalate appropriate
Posted 4 days ago | Updated 10 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

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Maryland, USA

Full-time

We're seeking a Service Desk Analyst to provide phone support for end users, primarily based in the U.S. This role involves handling inbound requests via phone, email, and chat, ranging from simple password resets to mid-level troubleshooting. Key Responsibilities: Respond to and resolve technical issues using ServiceNow, Ivanti, or similar ticketing tools.Support remote users, including those working from home.Troubleshoot Windows OS, Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams),
Posted 13 days ago | Updated 10 hours ago

Service Desk Analyst/ Lead

HL Solutions LLC

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San Diego, California, USA

Third Party, Contract

Job Summary: Seeking customer-focused Service Desk Agents to provide front-line technical support for a critical public sector department. The role involves handling resident inquiries via phone, email, or chat, logging issues in Salesforce or Jira, and collaborating with technical teams to resolve problems efficiently. Key Responsibilities: Serve as first contact for resident/public inquiries. Log and categorize tickets accurately. Collaborate with technical teams for issue resolution. Escalate
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Posted 1 day ago | Updated 21 hours ago

Service Desk Analyst

PTR Global

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Fort Worth, Texas, USA

Full-time

Hi, Position: AACU Service Desk Analyst Location: Fort Worth, Texas Duration: Contract Job ID: 168525 Job Overview: The AACU Service Desk Analyst is responsible for providing Tier 1 first-level support for technology services to employees and vendors, both internal and external, through a 24/7 Service Desk. This role involves troubleshooting, diagnosing, and resolving technical issues while ensuring a positive end-user experience and maintaining the security and confidentiality of all accou
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Posted 1 day ago | Updated 11 hours ago

Service Desk Analyst

Irvine Technology Corporation (ITC)

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Scottsdale, Arizona, USA

Contract

Service Desk Analyst I Our client is seeking a tech-savvy and service-driven individual to join their Service Desk team in a fast-paced, high-volume environment. This role is ideal for someone who thrives on solving complex IT problems, enjoys helping others, and can juggle multiple issues while delivering exceptional customer support. You ll be on the front lines supporting corporate teams, warehouse staff, and retail store employees across a wide variety of technologies. Location: Scottsdale,
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Posted 19 days ago | Updated 2 hours ago

IT Service Desk Analyst ** Largely Remote **

Amerit Consulting

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Brisbane, California, USA

Contract

Overview: Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks accomplished IT Service Desk Analyst. Candidate must be authorized to work in USA without requiring sponsorship Location: Brisbane, CA 94005 (Largely Remote) Duration: 6 months contract w/ possibility of extensions Notes: Schedule: Mon Fri, 8 hours/day between 07:00am 06:00pm Pacific Time with 1 hour lunch.Location: First 3-4 d
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Posted 5 days ago | Updated 14 hours ago

Service Desk Analyst

Juno Search Partners

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Wayne, Pennsylvania, USA

Full-time

Role Overview: We are seeking a customer-focused and technically skilled Service Desk Analyst to support end users through multiple support channels, including phone, email, walk-ups, and a self-service portal. The ideal candidate will have strong communication skills, excellent troubleshooting abilities, and a proactive mindset in managing and resolving IT-related issues. Key Responsibilities: Serve as the first point of contact for users via phone, email, walk-ups, and portal submissions.Accur
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Posted 22 days ago

Service Desk Analyst Part Time Second Shift

Phoenix Technology Partners, LLC

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New York, New York, USA

Contract

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active
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Posted 14 days ago | Updated 4 days ago

Service Desk Analyst

Palmer Group

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Des Moines, Iowa, USA

Contract

Our client is seeking a Service Desk Analyst to provide support to employees. Strong troubleshooting, problem-solving, and customer service skills will set you up for success at this company. Those with at least one year of related customer service experience are encouraged to apply today! Work model: HybridWhat you will do: Provide support to employees via phone and email Troubleshoot issues around personal computing platforms, hardware, software, mobile devices, virtual environments, etc. Pro
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Posted 28 days ago

Service Desk Analyst (MOSTLY REMOTE)

Amerit Consulting

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San Francisco, California, USA

Contract

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Service Desk Analyst NOTE- First 3-4 days are on site for training/orientation. After that, this role is pretty much 100% remote. & ONLY W2 CANDIDATES/NO C2C/1099 Candidate must be authorized to work in USA without requiring sponsorship Position: Service Desk Analyst (Job Id -2954446) Location: San Francisco CA 94104 (100%
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Posted 5 days ago | Updated 14 hours ago

Bilingual (Portuguese/English) Service Desk Analyst

CAI

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US

Full-time

Job ID Number R5738 Employment Type Full time Worksite Flexibility Remote Job Summary As a Bilingual (Portuguese/English) Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Portuguese speaking users in an eff
Posted 11 hours ago

Service Desk Analyst I

Data-Core Systems, Inc.

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Wayne, Pennsylvania, USA

Contract

Data-Core Systems, Inc. is a provider of information technology, consulting, and business process services. We offer breakthrough tech solutions and have worked with companies, hospitals, universities, and government organizations. A proven partner with a passion for client satisfaction, we combine technology innovation, business process expertise, and a global, collaborative workforce that exemplifies the future of work. For more information about Data-Core Systems, Inc., please visit ;/p>Data-
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Posted 22 days ago

Service Desk Analyst

GavinHeath, LLC

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North Las Vegas, Nevada, USA

Full-time

Service Desk Analyst GavinHeath is partnering with a client in Las Vegas, NV looking to add a Service Desk Analyst to their team. The role is a long term contract position. This role will be working 4 x 10 shifts, Friday - Monday. The Service Desk Analyst is a member of the Global IT Service Desk Team that supports all employees and contractors in corporate, retail stores, and distribution centers. This role is the first point of contact for users needing assistance. The analyst will respond to
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Posted 14 days ago

Intermediate (5-7+yrs) Workplace Service Desk Analyst

Peoplelink LLC dba TeamSoft

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Cincinnati, Ohio, USA

Contract

Intermediate (5-7+yrs) Workplace Service Desk Analyst Location: Cincinnati, OH Duration: CONTRACT TO HIRE. Contract for at least 3 months possibly more prior to becoming an FTE. Onsite 5 days a week until they truly get up to speed. After they can potentially work remote for one day a week taking turns with team. REQUIRED SKILLS 5-7+yrs of the following: Cisco Call ManagerWorking with multiple telecom/IT vendorsProvision and manage cloud-based calling and tracing out analog linesPunch down use
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Posted 41 days ago | Updated 8 days ago

Service Desk Analyst I - Market A

Robert Half

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Nashville, Tennessee, USA

Contract

Description We are looking for a dedicated Service Desk Analyst to join our team on a long-term contractual basis in Nashville, Tennessee. In this role, you will provide exceptional technical support and customer service to ensure smooth operations within a manufacturing environment. Your expertise in troubleshooting, communication, and problem-solving will play a key role in supporting end users and maintaining system functionality. Responsibilities: Provide first-level technical support to re
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Posted 18 days ago | Updated 11 hours ago