Service Desk Analyst jobs

San Antonio, Texas

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Yesterday

Description Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer service requests related to both hardware and software and will use excellent problem-solving, communication, and interpersonal skills along with a patient, positive, and customer-friendly attitude within a team environment. SDAI's will be highly customer servi

Full-time

Service Desk Analyst

Phoenix, Arizona

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15d ago

Job Title: Service Desk Analyst Location: Phoenix, AZ (Hybrid) Duration: Long Term Position Description: Local candidates to Phoenix only. First 2 weeks is onsite for training then remote after that. DES is seeking an experienced and highly motivated individual to join our team as a Service Desk Analyst. This position is responsible for providing level-one support by responding to incoming calls from the DTS Resolution Center phone queues, self-service ticket submissions, and various other meth

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Contract

Depends on Experience

Service Desk Analyst

Colorado Springs, Colorado

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Today

Job ID: 2617490 Location: Colorado Springs, CO, US Date Posted: 2026-10-01 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a motivated secret cleared Service Desk Analyst to join our team onsite in Colorado Springs supporting NORAD and USNORTHCOM (N&NC). As the first point of conta

Full-time

USD 40,001.00 - 80,000.00 per year

IT Service Desk Analyst II

Chicago, Illinois

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Today

About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence a

Full-time

USD 67,000.00 - 83,000.00 per year

Service Desk Analyst

Overland Park, Kansas

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Today

Description: On-site 5 days/week in Overland Park, KS Our client seeks an intermediate Service Desk professional to provide on-site end user support across desktops, laptops, peripherals, and core business applications. The role will record and resolve incidents, perform installations and upgrades, maintain equipment, and collaborate with higher tier teams for escalations. The position requires strong communication, customer service, and documentation skills, with the ability to work independe

Contract

Tier 1/2 Service Desk Analyst (Managed Service)

Richmond, Virginia

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Today

Job#: 3054729 Job Description: Tier 1/2 Service Desk Analyst ON SITE 5 days a week in North Chesterfield. Pay is $22/HR High-Level Summary The Tier 1/2 Service Desk Analyst provides both front-line and advanced technical support for client's users and systems. This role is responsible for incident intake, troubleshooting, escalation support, and service restoration across a range of desktop, application, and access-related issues. The analyst will operate as a key contributor within the Se

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Full-time

$22 - $22 per hour

Tier 3 Service Desk Analyst

New York, New York

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Yesterday

Position: Tier 3 Service Desk Analyst Contract Duration: 6 months (possible to extend) Location: New York, NY 10011 (Onsite) Tier 3 Service Desk Analyst (New York City) We re looking for a highly skilled Tier 3 Service Desk Analyst to join a fast-growing IT team in New York. This is a hands-on, high-impact role for someone who thrives in complex technical environments, takes full ownership of issues, and enjoys improving how IT support operates at scale. What you ll do Act as the final escal

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Contract

USD 32-36

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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Today

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

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Contract

Depends on Experience

Service Desk Analyst (L1)

Scottsdale, Arizona

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9d ago

L1 Service Desk Support Engineer 6-12 months Scottsdale, Arizona 85260 Key Skills: Service Desk, L1 Support, ITSM, Troubleshooting, Windows, macOS, Office 365, VPN, TCP/IP, Wi-Fi, Ticketing, Incident Management Key Responsibilities: Handle user requests via phone, chat, and email. Log, categorize, and track tickets using ITSM tools. Troubleshoot Windows/macOS, Office applications, VPN, printers, Wi-Fi, and basic networking issues. Escalate complex issues to L2/L3 teams. Document t

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Third Party, Contract

Depends on Experience

Service Desk Analyst

Nashville, Tennessee

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7d ago

Job Title: Service Desk Senior Analyst Location: Nashville, TN (Onsite) Job Type: Contract Required Skills Windows 10/11 and Microsoft 365 support Active Directory, Azure AD / Entra ID, and identity management Networking basics: DNS, DHCP, TCP/IP, VPN, Wi-Fi troubleshooting ITSM tools: ServiceNow, Freshservice, Remedy, or Jira Service Management Endpoint management and remote support tools ITIL framework knowledge

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Contract, Third Party

Depends on Experience

Service Desk Analyst

Nashville, Tennessee

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29d ago

Role Summary: The Service Desk Analyst serves as the first point of contact for end users, providing technical support and resolution for IT incidents and service requests. The role is responsible for delivering high-quality customer service, ensuring timely issue resolution, maintaining SLA compliance, and supporting a wide range of workplace technologies, including Microsoft 365, endpoint devices, identity management, and collaboration tools. Key Responsibilities: Incident & Service Request

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Contract

Depends on Experience

Service Desk Analyst / Desk Side Support

Folsom, California

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22d ago

6+ Months::On-site ::Folsom, CAService Desk Analyst / Desk Side SupportAble to follow policies, processes and procedures used to manage the technical support of the software, hardware, and network infrastructures.Able to comply with all relevant and applicable legislation, regulation, and external standards relating to the technical support of the software, hardware, and network infrastructures.Able to document the technical support provided for the software, hardware, and network infrastructure

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Part-time

Depends on Experience

Service Desk Analyst

Rochester Hills, Michigan

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Today

Service Desk Analyst Req number: R8564 Employment type: Full time Worksite flexibility: RemoteWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right?whatever it takes. Our tailor-made solutions create lasting results across

Full-time

Compensation information provided in the description

Part-Time Bilingual Service Desk Analyst (English/Turkish)

No location provided

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Today

Part-Time Bilingual Service Desk Analyst (English/Turkish) Req number: R8614 Employment type: Part time Worksite flexibility: RemoteWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right?whatever it takes. Our tailor-made s

Part-time

Compensation information provided in the description

Service Desk Specialist - Onsite

Albany, New York

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Today

Genesis10 is currently seeking a Service Desk Specialist for an on-site position with a Major Insurance Company located in Albany, NY or Springfield, MO. This is a 6 month contract/contract to hire opportunity. Compensation: $28.00 - $30.00 per hour, W2, based on qualifications Interview Requirement: All interviews will be conducted in person at the applicable geographic location for the position. Position Overview: This role serves as the first point of contact for end-users, providing technic

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Full-time

USD 28.00 - 30.00 per hour

Help Desk Support / Help Desk Specialist - W2 30.23/hr

Tucson, Arizona

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Today

Service Desk Analyst (Level 1/2 Technical Support) We are seeking a Service Desk Analyst to provide first and second-level technical support for end users in a fast-paced enterprise environment. This role requires strong troubleshooting abilities, excellent customer service skills, and the ability to resolve a broad range of hardware, software, network, and access-related issues. The ideal candidate will take ownership of incidents from initial contact through resolution while maintaining a high

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Contract

$30.23 - $30.23

Clinical Service Desk Support

Los Angeles, California

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Today

Clinical Service Desk Support Technician in Los Angeles, CA. opportunity!! This Jobot Consulting Job is hosted by: Robert Reyes Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $26 - $36 per hour A bit about us: Prestige Hospital System Placed #1 in both California in a broad assessment of excellence in hospital-based patient care. Why join us? Competitive Salary$$ Stellar Benefits (Medical, Dental Vision, Life Insurance) Flexible Schedule

Contract

USD 26.00 - 36.00 per hour

Desktop Support /Service Desk Analyst|Cloud IT Support - FTE

Des Moines, Iowa

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Today

Description TITLE: CLOUD IT SUPPORT SPECIALIST - TIER 1 - 3 - WORK EASTERN TIME ZONE HOURS. IMMEDIATE HIRE! IMMEDIATE INTERVIEW! LOCATION: 100% REMOTE OR HYBRID Direct Hire PERM up to $75K PLUS OVERTIME + BENEFITS! At least 2 years of PROFESSIONAL experience. College experience only won't be considered. PERKS: Company is migrating to the CLOUD! HUGE OPPORTUNITY TO GAIN CLOUD EXPERIENCE Do you love helping others & solving tech challenges? Are you an IT Support Analyst who thrives on delive

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Full-time

USD 65,000.00 - 75,000.00 per year

IT Service Desk Lead

Lancaster, Pennsylvania

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Today

GENERAL DESCRIPTION: The IT Service Desk Lead plays a critical role in providing day-to-day support to High's end users and related end user systems. The lead, in conjunction with the Service Desk Technician, serves as the first point of contact for coworkers that need technical assistance. The lead will oversee and assist with IT Service Desk operations; which include assisting the Service Desk Technician to ensure that incoming support calls are answered; responding to support requests; creat

Full-time

Expert Desk Analyst (Technical Support) *** Direct End Client ***

Tucson, Arizona

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Today

Expert Desk Analyst (Technical Support)<>Role OverviewThe Expert Desk Analyst provides high-touch, "customer obsessed" technical support to internal employees. This role requires an aptitude for working with complex applications and systems to analyze, diagnose, and resolve technical issues ranging from straightforward requests to complicated system failures in a dynamic, fast-paced environment. <>ResponsibilitiesTechnical Troubleshooting: Perform in-depth troubleshooting for software and connec

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Contract

Depends on Experience