Service Desk Analyst jobs

Oxon Hill, Maryland

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Today

Job#: 3058162 Job Description: Service Desk Analyst Location: Oxon Hill, MD (Hybrid) Role Overview This organization is seeking a professional, customer-oriented Service Desk Analyst to join our enterprise-level support team. The selected candidate will provide high-quality technical assistance, resolving service requests and incidents in a fast-paced environment. This position offers excellent opportunities for professional growth and career advancement within the information technology fiel

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Full-time

$25 - $26 per hour

Service Desk Analyst

Boston, Massachusetts

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Today

Job#: 3054811 Job Description: Service Desk Analyst Location: Charlestown, Massachusetts (On-site) Pay rate: $22/hr Role Overview The Service Desk Analyst delivers high-quality technical support across a complex enterprise environment. This role owns the full lifecycle of incident and service request management, including intake, triage, troubleshooting, resolution, and documentation, while providing an exceptional customer experience. The position requires strong technical troubleshooting

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Full-time

$22 - $22 per hour

L2 Service Desk Analyst

Lombard, Illinois

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Today

Description We are looking for a dependable L2 Service Desk Analyst to support employees with a wide range of day-to-day technology needs in Illinois. This long-term contract position is ideal for someone who enjoys solving technical problems, delivering responsive service, and working directly with users across the business. The role calls for a hands-on, detail-oriented support specialist who can manage issues independently while maintaining a customer-focused approach. Responsibilities: Hand

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Contract

USD 23.75 - 27.50 per hour

Service Desk Analyst

Los Angeles, California

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Today

Service Desk Analyst Our client is seeking a Service Desk Analyst to provide frontline technical support in a fast-paced, customer-focused environment. This role is ideal for someone who enjoys troubleshooting technical issues, assisting end users, and delivering exceptional service. The ideal candidate is a strong communicator who can manage inbound support calls, resolve technical issues efficiently, and take ownership of support requests from start to finish. As part of our process after appl

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Full-time, Contract

USD70,000 - USD70,000

Service Desk Analyst II

Leawood, Kansas

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst II in Leawood, KS. Summary: We are seeking a hands-on Service Desk Analyst II who combines strong technical troubleshooting skills with a customer-focused approach. This individual will provide support across hardware, software, networking, and end-user technologies while ensuring issues are properly documented, prioritized, and resolved. Key Responsibilities: * Respond to, evaluate, prioritize, and troubleshoot user

Contract

$26 - $30 hourly

Service Desk Analyst / Desktop Support Analyst (Tier 1/2)

Tucson, Arizona

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Today

Title: Service Desk Analyst / Desktop Support Analyst (Tier 1/2) We are hiring a Service Desk Analyst to provide first and second-level technical support in a fast-paced enterprise environment. This role is ideal for professionals with strong troubleshooting capabilities, excellent customer service skills, and experience supporting end users across software, hardware, networking, and collaboration platforms. Key Responsibilities: Provide remote support for software, hardware, and connectivity is

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Contract

$30 - $31

Tier 1/2 Service Desk Analyst (Senior)

Chicago, Illinois

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Today

Overview DecisionPoint seeks two Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST program. These positions receive and assess incidents and service requests, resolve approved first-contact and Tier 2 issues, maintain complete ticket records, confirm service restoration, and escalate potential outage signals. Senior Analysts handle complex or high-priority cases within the Tier 1/2 support scope and provide technical guidance t

Full-time

Service Desk Analyst

Houston, Texas

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Today

Qualifications: +7 years in IT Support +2 years in Manager support MSP or Multi client support experience Strong understanding of SLAs and KPI Excellent Written and Verbal Communication skills Proven track record of team development Experience with process improvement initiatives Strong analytical and reporting skills Comfortable in handling client escalations directly Knowledge of Windows, M365, networking basics Ability to manage REMOTE/Global teams ITIL foundation certification M

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Full-time, Part-time, Contract, Third Party

Tier 1/2 Service Desk Analyst (Journeyman)

Chicago, Illinois

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Today

Overview DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive incidents and service requests, resolve approved first-contact issues, perform Tier 2 system-support activities within their authorized scope, and escalate problems requiring advanced technical or engineering assistance. The Tier 1/2 Service Desk Analysts serve as initial points of contact for issues involving computer hardware, sof

Full-time

Service Desk Analyst / Desktop Support Analyst - W2 $26/hr

Tucson, Arizona

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Today

Title: Service Desk Analyst / Desktop Support Analyst We are seeking a Service Desk Analyst to provide technical support to end users across a variety of enterprise technologies. This fully remote opportunity is ideal for candidates with Help Desk, Service Desk, or Desktop Support experience who enjoy troubleshooting technical issues and delivering exceptional customer service. Key Responsibilities: Provide support for computer, application, system, device, access, and hardware-related issuesDia

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Contract

$26 - $26

Service Desk Analyst

Nashville, Tennessee

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22d ago

Title: Service Desk Analyst Duration: 12 Months Location: 312 Rosa Parks Avenue, Nashville, TN 37243 (Onsite) *Local candidates only* Job Description: Must be able to lift at least 50 pounds. IT Call Center Experience preferred. Able to handle call volume of up to 30 calls per day. People/Customer Service skills required. Printer Administration and Troubleshooting Server Print Queue and local Queues. Active Directory Management Able to navigate Different OUs. Able to look up attributes. Able to

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Contract

20 - 25

Live Expert Service Desk Analyst / Tier 1 & 2 IT Support Specialist

Tucson, Arizona

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Today

Live Expert Service Desk Analyst / Tier 1 & 2 IT Support SpecialistLocation: Remote / Hybrid We are seeking a Live Expert Service Desk Analyst to deliver first and second tier technical support to internal employees within a dynamic, fast-paced call center environment. In this role, you will analyze, diagnose, and resolve technical issues ranging from routine end-user requests to complex system challenges. Support is delivered seamlessly across phone, live chat, and Slack collaboration channels.

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Contract

Service Desk Analyst

Los Angeles, California

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24d ago

Job Title: Service Desk Analyst Type: 6 Months Contract to Start Note: This role requires full-time onsite presence in Century City, CA, with occasional travel based on business needs. Position Summary: The ServiceDesk Analyst Onboarding Tech is responsible for maintaining the desktop operating environment. They serve as members of the Systems Support team and are the first step in the support escalation ladder. This individual assists the infrastructure team in resolving technical issues for en

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Contract

Depends on Experience

IT Analyst I (Global Service Desk) - Onsite

Plano, Texas

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Today

IT Support Analyst I / Service Desk / Onsite / Plano, TX Our client, a global leader in IT infrastructure services and digital transformation, is looking to hire an IT Support Analyst I for a 6-month contract opportunity in Plano, TX. This position is 100% onsite and offers the opportunity to support enterprise-level IT operations within a global technology organization. This is an excellent opportunity for a customer-focused IT professional looking to expand their technical troubleshooting and

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Contract

$21 - $23

Service Desk Analyst II - IntelliScript (Remote)

Remote or Brookfield, Wisconsin

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Today

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript'

Full-time

USD 54,900.00 - 97,865.00 per year

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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28d ago

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

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Contract

Depends on Experience

Agentic Workplace Experience Service Desk Analyst

Denver, Colorado

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19d ago

Role overview Reporting to the Senior Manager, Agentic Workplace , the Agentic Workplace Experience Service Desk Analyst will play an important role in helping Liberty Global deliver a modern, secure and AI-enabled digital workplace experience for employees. As part of the Agentic Workplace team, you will support colleagues across the United States while partnering closely with teams in the United Kingdom and the Netherlands. You will provide front-line technology support, help drive the adopt

Full-time

USD 60,000.00 - 85,000.00 per year

IT Service Desk Analyst

Milwaukee, Wisconsin

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6d ago

About the Role Bring your curiosity, communication skills, and problem-solving mindset to Baird's IT Service Desk. As the first point of contact for our associates, you'll play a critical role in ensuring their technology works seamlessly so they can focus on serving our clients. This role offers hands-on experience with enterprise IT systems, mentorship from experienced teammates, and opportunities to grow your career. You'll not only troubleshoot and resolve issues but also deliver excellent s

Full-time

Service Desk Manager

Norfolk, Virginia

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Today

The Service Desk manager provides leadership and operational oversight for the Information Services Service Desk with a strong focus around Epic support. The manager will develop a highly capable, customer-focused team that emphasizes effective troubleshooting, first-contact resolution. Duration: This is a temp to perm role that will convert after 6 months. This position is local to Norfolk, VA and the person must be in the office three days per week. Key Responsibilities: Lead the daily ope

Full-time

Service Desk Supervisor

Dallas, Texas

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Today

Job ID: 2618185 Location: Dallas, TX, US Date Posted: 2026-10-20 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking an experienced Service Desk Team Supervisor to oversee daily operations of a 24/7 Service Desk, lead a team of technical support analysts, and manage contractor pers

Full-time

USD 80,001.00 - 120,000.00 per year