Service Desk Analyst jobs

Colorado Springs, Colorado

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Today

Job ID: 2616053 Location: Colorado Springs, CO, US Date Posted: 2026-08-24 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a secret cleared Service Desk Technician onsite in Colorado Springs. The Service Desk Technician is a dynamic role that serves as the first point of contact for

Full-time

USD 40,001.00 - 80,000.00 per year

IT Service Desk Analyst

Owatonna, Minnesota

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Today

Service Desk Support Analyst (Contract) Location: Owatonna, Minnesota (Onsite) Duration: 90-Day Contract with Possible Extension Schedule: Monday-Friday, 7:00 AM-4:00 PM or 8:00 AM-5:00 PM Compensation: $24-29/hour Position Overview A manufacturing organization is seeking a customer-focused Service Desk Support Analyst to provide hands-on technical support across a large operational environment supporting nearly 1,000 employees. This role will serve as a key member of a small IT support tea

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Contract

$24 - $29 per hour

Service Desk Analyst

Topeka, Kansas

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Today

Job Description: Position : Service Desk Analyst Location : Topeka Kansas Pay Range: $20/hr - $25/hr on W2 Duration: 12+ months Job Summary This role combines strong technical fundamentals with clear communication in a ServiceNow-driven environment, supporting everything from end-user devices to MS 365, identity/access needs, and connectivity challenges. You'll work primarily remotely with occasional hands-on support, collaborating with a team that values reliability, professionalism, and co

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Contract

$20 - $25 per hour

Service Desk Analyst

Brooklyn Park, Minnesota

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Today

TEKsystems currently has a Service Desk Analyst opportunity available with one of our clients. This position will split between 2 sites which are Brooklyn Park, MN and Coon Rapids, MN. This position will sit 100% on-site between these 2 locations. This person will provide Tier I & II support for PC (hardware and operating system) users. This position provides regular and as-needed technical services to internal customers and is the primary means of interaction between users and the IT department

Full-time

USD 23.00 - 27.00 per hour

Service Desk Analyst

Minneapolis, Minnesota

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Today

IT Service Desk Analyst Minneapolis, MN | Hybrid (2 Days On-Site) | Tuesday-Saturday, 5:00 AM - 1:30 PM (Local Minneapolis Time) About the Role One of TEKsystems' top clients is looking for a highly motivated, customer-focused IT Service Desk Analyst to join their internal IT support team. This team is known for delivering five-star service to internal customers, driving first-contact resolution, and maintaining a high standard of support across the organization. If you thrive in a fast-paced

Full-time

USD 23.00 - 29.00 per hour

Service Desk Analyst

Tucson, Arizona

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Today

Description The Live Expert Service Desk Analyst will provide first and second tier technical support to internal employees. The candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of employees issues/requests, which may range from straightforward to more complicated technical issues. There is also a range of administration duties within this role. Excellent communication and interpersonal skills combined with technical skills

Full-time

USD 29.00 - 29.00 per hour

Service Desk Analyst

Grand Rapids, Michigan

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Today

Description Field incoming help requests from end users via both telephone and e-mail in a courteous manner. Build rapport and elicit problem details from service desk customers. Escalate problems (when required) to the appropriately experienced senior technology staff. Record, track, and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Apply diagnostic utilities to aid in troubles

Full-time

USD 24.00 - 24.00 per hour

Service Desk Analyst

Indianapolis, Indiana

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Today

JOB SUMMARY Provides superior customer service to customers on an ever-growing variety of service needs. Diagnoses and solves system inquiries and error reports daily. This position is required to perform all Service Desk functions including, but not limited to, answering calls, documenting help tickets, and providing solutions. EDUCATION High School Diploma or GED : High School Diploma or GED (Required) EXPERIENCE 2+ years: Customer service experience or experience providing technical support t

Full-time

USD 21.00 - 25.00 per hour

Service Desk Analyst

Neenah, Wisconsin

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Today

Job Description We are seeking a customer-focused IT Support professional to join our client's Service Desk team. In this role, you will serve as the first point of contact for technical support, helping end users resolve technology issues while delivering exceptional customer service. This position in onsite in Neenah, WI. Key Responsibilities: Provide Level 1 technical support and outstanding customer service to end users.Serve as the initial point of contact for IT-related incidents and servi

Full-time

USD 25.00 - 26.00 per hour

Service Desk Analyst

Westlake, Ohio

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Today

Service Desk Analyst Schedule Training (4-6 weeks): Monday through Friday, 8:00 AM - 4:30 PM EST Available Shifts After Training: 2nd Shift: Tuesday through Saturday, 4:00 PM - 12:30 AM EST3rd Shift: Tuesday through Saturday, 12:00 AM - 8:30 AM EST Position Overview We are seeking a Service Desk Support Associate to provide technical support in a fast-paced, 24/7 support environment. This role focuses heavily on network connectivity and retail technology support rather than basic password res

Full-time

USD 18.00 - 23.00 per hour

Service Desk Analyst

Omaha, Nebraska

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13d ago

Job Description:Shift will be overnight - 12am - 8:30 am Role Summary The Overnight Service Desk Analyst provides critical after-hours IT support for the organization, serving as the primary point of contact during overnight operations. This role requires a high level of independence, strong troubleshooting skills, and sound judgment to resolve incidents, manage escalations, and maintain service continuity with limited on-site leadership. The analyst supports users across multiple channels, adhe

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Contract

$0 - $0

Level 1 Service Desk Analyst

Phoenix, Arizona

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Today

Level 1 Service Desk Analyst Phoenix, AZ 85086 Onsite 1 Years from projected start date Position Description: Service Desk Analysts assigned to the Service Desk team are responsible for the day to day support of internal and external clients. By leveraging your customer service skills, technical training, and having an understanding of today's technologies, you will solve a wide variety of challenges in a fast paced environment that is managed using ITIL methodology. Provide first level suppor

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Contract

Up to $19

Service Desk Analyst I

Highland, California

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Today

Under the supervision of the Supervisor, IT Operations, the Service Desk Analyst I ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, creating, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and necessary to maintain service level agreements (SLA) expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as assist

Full-time

Service Desk Analyst (Remote)

Remote or Tucson, Arizona

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Today

Job Title: Service Desk AnalystJob Description The Service Desk Analyst provides first and second tier technical support to internal employees in a dynamic, fast-paced virtual call center environment. You will troubleshoot a wide range of software, hardware, and connectivity issues, deliver support via phone, chat, and Slack, and ensure a high level of customer service through clear communication, strong documentation, and timely resolution of incidents. This role requires a blend of technical e

Full-time

USD 29.00 - 29.00 per hour

Service Desk Analyst (Overnight Support) - Onsite

Omaha, Nebraska

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Today

Genesis10 is currently seeking a Service Desk Analyst (Overnight Support) - Onsite for a 6+ month contract-to-hire position with a Major Insurance Company located in Omaha, NE. This position is fully onsite. Compensation: $24.00 - $28.00 per hour, W2, based on qualifications Position Overview: The Overnight Service Desk Analyst provides critical after-hours IT support, serving as the primary point of contact during overnight operations. This role requires a high level of independence and strong

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Full-time

USD 24.00 - 28.00 per hour

Service Desk Analyst

Boston, Massachusetts

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Today

Job#: 3042205 Job Description: Service Desk Analyst (Tier 1) - Healthcare Enterprise IT Environment Join a leading, large-scale integrated healthcare organization supporting thousands of end users across multiple hospitals, clinical sites, and corporate locations. This team plays a critical role in ensuring seamless IT operations that directly impact patient care and business performance. Overview The Service Desk Analyst is responsible for delivering high-quality, Tier 1 technical support ac

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Full-time

$22 - $22 per hour

Tier 1/2 Service Desk Analyst (Managed Service)

Richmond, Virginia

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Today

Job#: 3037796 Job Description: Tier 1/2 Service Desk Analyst ON SITE 5 days a week in North Chesterfield. Pay is $22/HR High-Level Summary The Tier 1/2 Service Desk Analyst provides both front-line and advanced technical support for client's users and systems. This role is responsible for incident intake, troubleshooting, escalation support, and service restoration across a range of desktop, application, and access-related issues. The analyst will operate as a key contributor within the Se

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Full-time

$22 - $22 per hour

Service Desk Analyst

Glenview Manor, Kentucky

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Yesterday

Service Desk Analyst Primary Location: Louisville, KY V-Soft Consulting is currently hiring for a Service Desk Analyst for our premier client in Louisville, KY. Education and Experience 1+ years in a help desk and/or client-side position supporting client device deployments. Knowledge, Skills and Abilities Demonstrated proficiency in: PC Hardware and Peripherals (A+ related) Windows OS 11 MacBook (macOS) Microsoft Office/O365 (2019/2022) Desktop Imaging Patch & Update Management Active Directo

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Contract

Depends on Experience

Junior Service Desk Analyst

New York, New York

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Today

RESPONSIBILITIES: Kforce has a client in New York, NY that is seeking a Junior Service Desk Analyst to provide Level 1 technical support in a fast-paced healthcare environment. This entry-level role will assist end users through phone, live chat, email, service portal, and ticket queues while developing technical, troubleshooting, and customer service skills. Responsibilities: * Provide Level 1 support for incidents, service requests, tasks, and work orders * Troubleshoot basic hardware, softwa

Contract

$27 - $28 hourly

Service Desk Analyst

Dallas, Texas

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4d ago

We're looking for a Tier 1 Service Desk Analyst to join our growing IT team. You'll be the first point of contact for technical support, helping employees resolve hardware, software, and basic network issues while delivering excellent customer service. Responsibilities Provide Tier 1 technical support via phone, email, ticketing system, and in person. Troubleshoot Windows and macOS hardware, software, and connectivity issues. Support Google Workspace, Microsoft 365, Entra ID, Zoom, and Slack. As

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Contract