Service delivery jobs in North Carolina

Remote or Richmond, Virginia

•

Today

Role - Service Delivery Manager Location: Richmond, VA Service Delivery Manager (SDM) Onsite Role Purpose The Service Delivery Manager (SDM) is the single-point owner for end-to-end IT service delivery for Retail, accountable for operational stability, SLA adherence, and business continuity across retail stores, distribution centres (DCs), and corporate IT systems. The SDM plays a critical leadership role during Priority 1 and Priority 2 incidents, ensuring rapid service restoration, accurate st

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Contract

Depends on Experience

Service Delivery Center - Manager ServiceNow

Remote or Charlotte, North Carolina

•

Today

RESPONSIBILITIES: Kforce has a client that is hiring a Service Delivery Center, Platform Manager/Managed Service Delivery Lead - ServiceNow. This role will be remote, with first week onsite at the client's office in Charlotte, NC. Your key responsibilities: As a Manager in Managed Services practice, the ServiceNow Managed Service Delivery Lead is responsible for leading the end-to-end delivery of ServiceNow-based managed services for a key client. This includes overseeing ServiceNow platform op

Contract

$57.20 - $60.17 hourly

Director IT Service Delivery

Charlotte, North Carolina

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6d ago

Vaco is hiring a full time IT Vendor Manager to sit on-site 3x week in Charlotte, NC. Must be willing to work on a W2 basis and no sponsorship is offered. Local to Charlotte, NC candidates are HIGHLY preferred. We are seeking an experienced IT Vendor Manager to oversee and optimize relationships with Managed Service Providers (MSPs) and other third-party technology vendors. This role is responsible for ensuring service quality, cost efficiency, and alignment with business objectives across a mul

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Full-time

$155000

Service Design & Delivery Engineer

Charlotte, North Carolina

•

Today

Job#: 3032010 Job Description: Service Design & Delivery Engineer Location: Charlotte, North Carolina (On-site) Employment Type: Contract Duration: 12 months Role Overview We are seeking a Service Design & Delivery Engineer to oversee the delivery of collaboration and productivity solutions. This role requires technical knowledge and process expertise to introduce and manage our organization's services, such as the M365 product suite. The objective is to ensure programs are delivered end-t

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Full-time

USD 65.00 - 70.24 per hour

Manager Service Delivery (Remote in US)

Remote or New Orleans, Louisiana

•

Today

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have

Full-time

USD 87,300.00 - 124,700.00 per year

Service Delivery Manager III

Remote

•

Yesterday

Position: Service Delivery Manager Location: Remote Duration: 9 Months Role OverviewSeeking an experienced Service Delivery Manager to oversee onsite and remote IT service delivery, ensuring high service quality, SLA compliance, customer satisfaction, and operational efficiency. The role acts as the primary client contact for all ITO services, driving cross-functional coordination, issue resolution, and continuous process improvement. Key Responsibilities Manage end-to-end IT service deliver

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Contract, Third Party

$66 - $71

Service Delivery Manager - 65% Remote/35% Travel

Remote or Lutz, Florida

•

Today

Description We are looking for a dedicated Service Delivery Manager to work remotely with site travel about 35% of the time in the Houston, TX area in to joining our company client headquartered in the Tampa, FL area. Again, fully remote role with site deployments to our client's end client locations 35% of the time. In this role, you will oversee day-to-day operations while ensuring high-quality service delivery across technical projects. The ideal candidate will bring a strong background in ma

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Full-time

USD 90,000.00 - 120,000.00 per year

Service Delivery Manager

Remote

•

Yesterday

Role Summary A remote Service Delivery Manager is required to oversee cloud operations and lead a technical team supporting HUD Data Center Services. This role combines leadership responsibilities with technical expertise, focusing on ensuring system performance, reliability, and security across Azure and AWS cloud environments. The successful candidate will drive automation initiatives, optimize service delivery, and provide strategic guidance on cloud architecture and operations. Responsibilit

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Contract, Third Party

Depends on Experience

SAP ECS Client Delivery Manager

Remote

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14d ago

Role: SAP ECS Client Delivery Manager (CDM) Location: Remote Job type: Contract Role Overview: The SAP ECS Client Delivery Manager (CDM) is responsible for end-to-end service delivery, customer engagement, and operational excellence for customers hosted on SAP Enterprise Cloud Services. The CDM acts as the primary point of contact for the customer, ensuring high-quality service, SLA adherence, and continuous improvement. Key Responsibilities: 1. Customer Engagement & Relationship Management: Se

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Contract, Third Party

70 - 80

ServiceNow Architect LSD Operations

Remote

•

7d ago

ServiceNow Architect LSD / Operations 12+ months Remote Position Summary The ServiceNow Architect LSD/Operations is a senior technical leader responsible for designing, governing, and optimizing the enterprise ServiceNow platform to support Large Scale Delivery (LSD) and IT Operations functions across ServiceNow. This role provides architectural oversight for ServiceNow implementations, ensuring scalability, performance, and alignment with enterprise IT strategy in a complex healthcare environme

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Third Party, Contract

Depends on Experience

Senior Field Services Manager (Gas Turbine)

Remote

•

Yesterday

We are seeking a Field Service Execution Lead to spearhead technical planning and maintenance operations across the LATAM region. In this critical individual contributor role, you will be the primary engineer of service delivery, ensuring that complex maintenance events and service agreements are executed with precision, safety, and world-class reliability. If you are a bilingual (English/Spanish fluency) engineer who enjoys autonomy, cross-border collaboration, and the challenge of managing sop

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Full-time

Depends on Experience

"SIAM SME"

Remote

•

Today

Senior SIAM Design Consultant (Contract)Remote + Travel | 10 12 Months-NO 3RD PARTIES- CLIENT DOES SPONSOR RESIDENTS OF THE USA OR CANADA ONLY Overview: Seeking an experienced Senior SIAM Design Consultant to support large enterprise environments undergoing major service management and vendormodel transformation. This is a handson, executionfocused, clientfacing role designing, implementing, or stabilizing SIAM frameworks across complex multiprovider ecosystems. Responsibilities Design or refin

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Full-time

Depends on Experience

Field Service Technology Delivery Consultant/Manager

Remote or Chicago, Illinois

•

Today

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services

Full-time

USD 94,400.00 per year

Workday HRMS Lead - $80 CTC - REMOTE

Remote

•

5d ago

Job Description: Crop to Crop resumes are accepted Work Location: 100% Remote Workday HRMS Lead plays a key leadership role in enhancing the State of Maine s Workday Human Resource Management System (HRMS). This position is responsible for leading the design, configuration, optimization, and support of Workday, ensuring alignment with statewide HR business requirements, policies, collective bargaining agreements, and operational priorities. This role serves as the primary liaison between MaineI

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Contract

Depends on Experience

G2 Directory Services Engineer / Senior Systems Administrator | Active Top Secret clearance

Remote

•

Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Directory Services, System Administration, Technical Support Certifications: None Experience: 8 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Directory Services Engineer / Senior Systems Adm

Full-time

USD 111,155.00 - 150,385.00 per year

Network Solutions (Pre-Sales) Architect

Remote

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20d ago

We are searching for a Network Solutions Architect responsible for demonstrating technical and design expertise based on past/present experience in deployment, administration, configuration, and integration. The ideal candidate will combine sales and technical skills to address client needs, drive business outcomes, and partner with internal teams to help build customer relationships. The Architect will work directly with practice leadership and will be engaged in all aspects of pre-sales/delive

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Full-time

150,000 - 215,000

Systems Engineer III - AV Technologies

Raleigh, North Carolina

•

Today

Overview This position is responsible for the planning, implementation, support, and continuous improvement of enterprise audio visual systems with a primary focus on collaboration platforms and executive conferencing environments. Provides advance production support and technical leadership for virtual meeting infrastructure and boardroom technology. Serves as the subject matter expert in video conferencing systems, ensuring optimal performance availability, and user experience for high-visibi

Full-time

depends on experience

Sales / Pre-Sales Hunter (Energy & Utility)

Remote or Philadelphia, Pennsylvania

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20d ago

Location:REMOTE (East Coast, USA)# of Positions:1Eligibility:OpenClient Name / Domain:ENUBill Rate:$?? per hourEmployment Mode:Contract / Corp-to-CorpContract Duration:12+ mos. ContractExperience:12+ yearsSkills:Customer Facing, Preesentation, RFP, RFQ, Project Manager, NEC, Sales, Dynamics, Collaboration, Technical Sales, Sales Engineering, UPS, Nuclear Energy, HVAC, Electrical Systems, Power Distribution, Reliability Engineering, Energy, Storage, Electrical Engineering, Business Process, Servi

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Contract

Depends on Experience

Genesys CX Enablement & Strategy Architect

Remote

•

Today

Overview LMI is seeking a Lead Genesys CX Enablement & Strategy Architect to support the Department of Veterans Affairs (VA) enterprise deployment of the Genesys Cloud Customer Experience (CX) solution across 65+ contact centers serving more than 11,000 employees. This role blends contact center platform expertise with strategy and advisory capabilities. The position is remote. The Lead Genesys CX Enablement & Strategy Architect serves as both the functional authority for platform enablement an

Contract

USD 175,000.00 - 225,000.00 per year

UI Production Support Engineer

Durham, North Carolina

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a UI Production Support Engineer in Durham, NC. REQUIREMENTS: * Deep experience in managing technology environment stability and availability, ensuring high uptime and reliability * Strong knowledge of ITIL practices for incident management, change management, and service delivery * Proficiency in system support principles, focusing on process automation, monitoring, and continuous improvement * Hands-on experience with Agile software develo

Contract

$48 - $58 hourly

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Service delivery jobs in North Carolina, USA