Service desk jobs in Ohio

Remote

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Today

Job ID: 2618604 Location: Remote Work, KY, US Date Posted: 2026-10-29 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is looking for outstanding Call Center candidates to join our growing Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent i

Full-time

USD 40,000.00 per year

Service Desk Analyst II - IntelliScript (Remote)

Remote or Brookfield, Wisconsin

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Today

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript'

Full-time

USD 54,900.00 - 97,865.00 per year

Site Support Engineer

Westerville, Ohio

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12d ago

Role : Site Support Engineer.Location: Westerville, OH.Job type: Fulltime - Onsite.Must Have Technical/Functional Skills -Experience in providing Deskside SupportKnowledge of Windows Desktop OSData Center, Network Operation SupportSmart-hand support for Server, Network and End user computingBasic Knowledge of reporting/ITSM ToolExperience in supporting VIP usersExcellent Communication4-6 Years of work experience in relevant skillsRoles & Responsibilities -Desk side engineer for technical support

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Full-time

65,000 - 70,000

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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24d ago

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

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Contract

Depends on Experience

Newark IT Service Desk Student Technician

Newark, Ohio

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Today

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In o

Part-time

USD 13.00 per hour

SERVICE DESK MANAGER

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 82,980.00 per year

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

Ping AIC Integration Engineer / Specialist

Remote

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18d ago

Company Overview: Req ID: 391604 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a Ping AIC Integration Engineer / Specialist (REMOTE - US) with hands-on experience supporting and integrating PingOne Advanced Identity Cloud (Ping AIC). The role will focus on configuring, scripting, troubleshooting, and implem

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Contract, Third Party

$60 - $70

IT EUX Junior Engineer I - Remote US Only

Remote

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Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

USD 17.00 - 19.00 per hour

Ping AIC Integration Engineer / Specialist

Remote or McKinney, Texas

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Today

Full-time

USD 60.00 - 70.00 per hour

ServiceNow ITSM / CMDB Engineer

Remote

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Today

ServiceNow ITSM / CMDB Engineer We are seeking an experienced ServiceNow ITSM/CMDB Specialist to support the rollout of a new CMDB and improve integration and automation across the organization s security technology environment. The CMDB has not yet been purchased, so this individual will play an important role in evaluating options, helping make design and implementation decisions, and ultimately deploying and integrating the solution. The environment includes approximately 3,000 databases/as

Contract

75-90/hr

IT Queue Manager - IT Support Services - remote PST

Remote or Garden Grove, California

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Today

IT Queue Manager - IT Support Services Do you thrive at the center of a busy support operation, knowing exactly who should handle what, and when? Our client is launching a new IT Support Services team and needs a frontline leader to run its Service Desk queue for roughly 8,000 business users. As IT Queue Manager, you'll do far more than reassign tickets. You'll triage, prioritize, and route each request to the right analyst, then roll up your sleeves and resolve issues yourself. As the face of I

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Contract

USD30 - USD35

IT Technician

Remote or Watchung, New Jersey

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Today

Description We are looking for an IT Technician to provide reliable front-line desktop support for end users in Watchung, New Jersey. This Long-term Contract opportunity is ideal for someone with hands-on Level 1 support experience who communicates clearly, resolves routine technical issues efficiently, and delivers strong in-person service. The role offers the chance to support daily IT operations while learning client-specific tools and processes through on-the-job training. Responsibilities:

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Contract

USD 21.85 - 25.30 per hour

Customer Excellence Specialist

Cleveland, Ohio

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Today

Customer Excellence Specialist Req number: R8841 Employment type: Full time Worksite flexibility: OnsiteWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right?whatever it takes. Our tailor-made solutions create lasting resu

Full-time

Help Desk Analyst

Green, Ohio

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Today

Description We are looking for a Help Desk Analyst to join a long-term contract opportunity supporting a large-scale security industry technology initiative. This role focuses on providing remote technical support for an enterprise infrastructure program affecting thousands of sites nationwide, with an emphasis on equipment validation, issue resolution, and accurate documentation. The ideal candidate brings prior help desk or technical support experience, communicates clearly with users and inte

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Contract

Analyst, End User Client (Business Applications)

Remote

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Today

Analyst, End User Location: 100% Remote Rate: $19-21/hr. Resume deadline: November 23, 2026 About the Role: This is a customer-focused IT support role responsible for providing technical assistance to end users utilizing the proprietary ordering applications. The IT Service Center Analyst serves as the first point of contact for customer issues, troubleshooting technical concerns, documenting incidents, and collaborating with internal support teams to ensure timely resolution. What You'll Do:

Contract

$19.00 - $21.00

IT Technician

Remote or Watchung, New Jersey

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Today

Description We are looking for an IT Technician to deliver responsive desktop and help desk support for end users. This long-term contract opportunity is ideal for someone with a solid foundation in Level 1 technical support, strong interpersonal communication, and a hands-on approach to resolving everyday hardware and software issues. The team is open to candidates with transferable support experience and will provide training on client-specific tools and environments. Responsibilities: Provid

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Contract

USD 18.21 - 21.09 per hour

Senior ServiceNow Developer/Architect AI Assist

Remote

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Yesterday

Job Title: Senior ServiceNow Developer/Architect AI Assist Location: Remote USA Employment Type: Contract W2 Only Job Description: We are seeking an experienced Senior ServiceNow Developer/Architect with expertise in AI Assist and generative AI capabilities to design, develop, and implement enterprise ServiceNow solutions. The ideal candidate will combine strong ServiceNow platform development and architecture skills with hands-on experience implementing AI-powered capabilities to improve wor

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Contract

65 - 70

Senior SAP Basis Engineer

Remote or Southfield, Michigan

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Today

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA As an Senior SAP Basis Engineer at NTT DATA, you are the go-to person for ensuring our clients' critical software applications, such as ErP and Middleware,

Full-time

Staff Data Analyst

Remote

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Today

Join the company that's building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world's biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what's next. We're one of the fastest-growing private compani

Full-time

USD 150,000.00 - 190,000.00 per year

Service desk jobs in Ohio, USA