Verint jobs | Dice.com

Track Manager - Verint Customer Engagement

Hybrid in Seattle, Washington

•

18d ago

Role :: Track Manager - Verint Customer Engagement Location :- Seattle, Washington Job Summary This role is responsible for driving operational excellence in large-scale Verint environments, ensuring seamless support delivery and continuous service improvement. The position empowers teams by leveraging advanced collaboration and Verint platform expertise, focusing on optimizing business processes, meeting client SLAs, and fostering a culture of innovation and accountability. Key Responsibilitie

Easy Apply

Contract

Depends on Experience

Electronic Security Technician, Level II

Tampa, Florida

•

16d ago

ELECTRONIC SECURITY SERVICE TECHNICIANS NEEDED IN ATLANTA, GA! Cennox is seeking full-time, enthusiastic E lectronic Security Service Technicians to join our expanding Electronic Security division. We are looking for passionate, experienced security professionals that are ready to work in an environment that allows you to grow as Cennox grows AND WE ARE CONSISTENTLY GROWING! Those with exceptional customer service and who can thrive in a dynamic team culture should apply. WHY SHOULD YOU JOIN

Full-time

Data Analyst, IT Service Center

Remote or Ohio

•

Today

IT Service Center Operations Data Analyst delivers high value insights that improve performance, efficiency, and customer experience of our Service Center operations and projects. This role integrates subject matter expertise in call center metrics and project reporting with strong analytical skills in SQL, Hive, Tableau, and Alteryx to produce scalable reporting, conduct deep dive analytics, and support operational strategies. Responsibilities: Analytical & Critical Thinking Applies advanced a

Full-time

USD 80,900.00 - 115,500.00 per year

Contact Center Analyst

Roseville, California

•

Yesterday

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely o

Full-time

USD 28.85 - 38.46 per hour

Principal Engineer, Software

Remote

•

Today

Job Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collab

Full-time

USD 165,000.00 - 188,000.00 per year

Systems Analyst, CS Workforce Management

Remote

•

Today

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next. Summary of the Role The Systems Analyst, CS Workforce Management, plays a critical role in supporting and optimizing the g

Full-time

USD 95,000.00 - 147,000.00 per year

Cloud Operations Engineer

Remote

•

Today

Job Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environmen

Full-time

Contact Center Workforce Management

Atlanta, Georgia

•

Today

Job Title:Contact Center Workforce Management (WFM) Specialist Location:Any Where USA Nearby Infosys Hub (BUT Preferably EST Zone) Work Arrangement: Onsite position Job Type: Contract Duration: Long-Term Contract Job Summary We are seeking an experienced Workforce Management (WFM) Specialist with strong hands-on experience supporting Contact Center WFM, IVR/WFM systems, and Verint. The ideal candidate will have experience working with enterprise contact center environments, workforce fore

Easy Apply

Contract

Depends on Experience

WEM AQM Prompt Engineer

Remote

•

Today

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is one of the world's leading cloud contact center platforms, a

Full-time

USD 70,400.00 per year

Senior WEM AQM Prompt Engineer

Remote

•

Today

Full-time

USD 88,900.00 per year

Manager, Technical Services & Customer Support

Remote or New Hampshire

•

Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 95,000.00 - 105,000.00 per year

Business Advisor, IT Service Center

Dublin, Ohio

•

Today

What Business Advisor, IT Service Center contributes to Cardinal Health The Business Advisor, IT Service Center serves as a strategic liaison between the IT Service Center, business stakeholders, product teams, and customer support organizations to ensure the effective delivery of technology services across a global enterprise. This role partners closely with operational leaders and service delivery teams to enhance customer experience, improve service performance, and drive operational excellen

Full-time

USD 67,500.00 - 96,300.00 per year

Sr. Engineer, Software

Remote

•

Today

Full-time

USD 142,000.00 - 175,000.00 per year

Technical Project Manager Workforce Management- Chesapeake, VA- Open for C2C

Chesapeake, Virginia

•

Today

Required Skills8+ years of Technical Project/Program Management experience. Strong Workforce Management (WFM) experience. Experience with WFM platforms such as NICE, Verint, UKG/Kronos, Calabrio, or Genesys. Strong Agile/Scrum and SDLC experience. Understanding of APIs, integrations, databases, and data flows. Experience with Jira, Azure DevOps, or similar project management tools. Strong stakeholder management and communication skills. Experience with WFM analytics, reporting, and capacity plan

Easy Apply

Contract, Third Party

Depends on Experience

Certified Pharmacy Technician

Remote

•

Today

Certified Pharmacy Technician Remote Description: DSI is searching for a Certified Pharmacy Technician who will have the responsibilities listed below. Responsibilities: Receives and responds to Call Center calls for the Help Desk; responds to moderately complex customer questions and/or forwards call to appropriate personnel. Research customer inquiries and responds to appropriate parties in a timely manner. Records calls, processes requests and updates account history with results of inqui

Easy Apply

Third Party, Contract

Depends on Experience

Business Analyst – Field Operations / Workforce Management

Hybrid in St. Louis, Missouri

•

5d ago

Title:Business Analyst Field Operations / Workforce Management Location:St. Louis, MO (On-site) Duration: 6 months (possibility of extension) Job Description: OverviewWe are seeking an experienced Business Analyst with strong Field Operations and Workforce Management experience to support enterprise field-service applications and operational capabilities. This individual will work directly with business stakeholders and technology teams to discover requirements, analyze business processes, and

Easy Apply

Contract

Depends on Experience

Unified Communications Engineer

New York, New York

•

Today

About the Position We are looking for a Unified Communications (UC) Engineer to help grow, monitor, and manage our global voice and video infrastructure. This role sits within our larger IT group and will require you to deliver smart solutions in a fast-paced environment without disrupting the daily workflow. The UC team is responsible for all tasks and infrastructure related to collaboration and telephony. Projects include improving tooling and monitoring, deploying UC products and services,

Full-time

Adobe Experience Manager AEM

California

•

Today

Hi, Please find below JD and let me know if you're interested. Role : Adobe Experience Manager AEM Location: Sanjose, CA, 4 days hybrid Mandatory Skills : Adobe AEM, Verint Telligent Community Job description Enterprise Web Engineer Key Responsibilities Adobe Experience Manager AEM Design develop and maintain AEM components templates dialogs workflows Sling Models and OSGi services Develop solutions using AEM 65 Build reusable author friendly components using HTL Sightly and JCR Support AEM auth

Easy Apply

Third Party

Systems Administrator (Gong & Nice Nexidia)

Temple Terrace, Florida

•

Today

Location: Temple Terrace, FL Salary: $45.00 USD Hourly - $47.00 USD Hourly Description: Role Overview Join our Revenue Technology Admin Team as a Systems Administrator focusing on post-contact analytics and revenue intelligence platforms. You'll oversee tools like Gong and NICE Nexidia-ensuring smooth operations, actionable insights, and meaningful collaboration across Sales, Support, Success, and Marketing. This is a great opportunity for someone passionate about SaaS tools, process optimizat

Contract

USD 45.00 - 47.00 per hour