Hi, Hope you are doing well. I am Utkarsh Mishra, Technical Recruiter with SysMind Technologies, I've got an urgent requirement with my client across the USA. Below is the job description, if you are looking for a new role please revert me with your updated resume or you can reach me on my Cell Phone at x 2244 Position: Verint SME Location: New Jersey Job Type/Duration: Contract/12+ Months Experience: 6+ years Job Description: Technical/Functional Skills Subject Matter Expert in Verint
Experience in Setting up High Availability (HA) and Disaster Recovery (DR) options for Contact Center Implement operational automation using scripts. Work on Cisco Server tools, Verint & ConvergeOne platform Work on issues related to performance tuning and Optimization (PTO), using native monitoring, and troubleshooting tools Experience and desire to work in a Global delivery environment Must be able to work in 24x7 production support environment Participate in an on-call rotation for support
Title:Software Engineer Location:100% Remote Duration:6 months potential extension Pay Rate:$80-85 per hour Our client is seeking a Software Engineer to support their CRM team. This person will focus on production support, portfolio support, and application enhancements. This project is to work on a critical application. The ideal candidate will bring a balance of technical and customer support skills to assist with the day-to-day support and development of enhancements for the application. (
We are seeking a Workforce Management Analyst for a very important client. Responsibilities: Real Time WFM Analyst is a positive agent for change with a proven ability to support teams through strategic, transformational, and sometimes disruptive changes to meet the evolving needs of the Company and our clients. This role will support day to day service level attainment in an inbound call center, email, and chat environment. This is a new role to the Company, to support improved real time perfor
This is Srikanth from Reliable Software. We have a position with one of our clients. Below are a few details pertaining to the job. Please take a look at it and let me know if you would like to be considered for the opportunity. Please share with me your updated resume. Position: Front End Developer (70% front end dev / 30% back end dev) Location: 100% Remote Duration: 6 month contract with possible extension Absolutely Must Have: Experience with Verint CM Pro CRM the name of the tool has r
Job Title: Workforce Management Analyst# Of openings: 1Start Date: ASAPDuration: 6 Months+ ContractLocation: Phoenix, AZ (in office 1 day/monthly)Number and type of interviews: 1-2 video interviews This is a non-exempt role that will have a Monday-Friday schedule of 9am-6pm. This position will: Action same day and week-of scheduling changes and adjustments for planned and unplanned out of office, systems issues, and business needs for a department of approximately 250 agents Leverage workfor
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RESPONSIBILITIES: Kforce has a client that is seeking a Workforce Management Analyst in Tempe, AZ. The candidate needs to based in Phoenix/Tempe AZ market. They will go into the office once a month for team meetings. Responsibilities: Real Time WFM Analyst is a positive agent for change with a proven ability to support teams through strategic, transformational, and sometimes disruptive changes to meet the evolving needs of the company and our clients. This role will support day to day service l
Telecom Network Engineer Salt Lake City, UT or Jacksonville, FL 12+Month Contract Responsibilities: Perform backups, restores, and disaster recovery setup for Contact Center Implement operational automation using scripts Work with Cisco Server tools, Verint, and ConvergeOne platform Address performance tuning and optimization issues Thrive in a global delivery environment 24/7 production support and on-call rotation, including weekends Telecom Advanced Features knowledge, including UCCE Compe
Job Summary: Dexian is seeking a Unified Communications Analyst for an opportunity with a client located in Wiliamsville, NY. Responsibilities: Review scope of projects and/or work orders to determine objectives, diversity of involvement, training and resources required Develop a schedule and monitor project status to assure progress toward completion Identify potential difficulties and determine necessary action to minimize or prevent problems Participate in design, planning and operational re
