Verint jobs

Salt Lake City, Utah

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Today

The following requirement is open with our client. Client : TCS Title : Telecom Systems Administrator Location : Salt Lake City, UT (Onsite) Duration : 12+ Months Job Description: The Telecom Administrator is responsible for managing, maintaining, and supporting the organizations telecommunication systems, ensuring reliable and secure communications across Avaya CM, CMS, RedSky E911, Verint, Swampfox Contact Center, Korbyt Wallboard, and Cisco Unity Voicemail platforms. This role supports d

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Contract

Depends on Experience

Business Execution Consultant 2

West Des Moines, Iowa

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Today

Position: Workforce Management Analyst Location: West Des Moines, Iowa Duration: 12 Months + Contract Job ID: 171187 Job Overview: We are seeking a skilled and experienced Business Execution Consultant 2 to join our team in West Des Moines, Iowa. The ideal candidate will have technical expertise in workforce management platforms, particularly Alvaria and Verint, and will play a key role in supporting dual-platform deployments and CCaaS migration efforts. This position requires a strong back

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Full-time

USD 48.00 - 50.00 per hour

Physical Security System Engineer

Charlotte, North Carolina

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Today

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Physical Security System Engineer in Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household

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Full-time

53.56/hr - 60.35/hr

Cloud Contact Center DevOps

Omaha, Nebraska

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Today

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a diffe

Full-time

Head of Voice of Customer & Experience Analytics

Springfield, Virginia

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Yesterday

The Opportunity: The Head of Voice of Customer & Experience Analytics leads the operations-wide strategy for advisor and client/customer experience insights. This role oversees the VOC program, transforming feedback into actionable intelligence across the value chain. By advancing experience analytics capabilities and data-driven influence, this leader drives measurable improvements in satisfaction, retention, and operational performance. Partnering across Operations, Technology, Marketing, Corp

Full-time

Workforce Management Analyst

Des Moines, Iowa

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Today

Workforce Management Analyst West Des Moines, IA 12+ months 3 days in office/2 days remote W2 Rate - $53/hr This role acts as the bridge between operations, technology, and strategy using data and workforce tools to ensure the right number of people are working at the right times, on the right platforms 2+ years experience with Alvaria and Verint Workforce Management platforms, including scheduling, forecasting and configuration management.Ability to manage dual-platform deployments and support

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Contract

USD53 - USD53

Database Technical Support Specialist

Hybrid in Baltimore, Maryland

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6d ago

Dear Applicant, We are excited to share an excellent opportunity with one of our leading clients for a Database Technical Support Specialist in Baltimore, MD Onsite If this role matches your expertise, please apply with your most updated resume for consideration. Job Title: Database Technical Support SpecialistLocation: Baltimore, MD On-site Duration: Contract PositionDescription of Work: Experience in scripting to automate and streamline call center functions. Proven ability to support and i

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Full-time

Depends on Experience

Cloud Contact Center Support Specialist

Woodlawn, Maryland

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11d ago

Please Note: It is an 100% Onsite position Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week. Key Required Skills: Experience in scripting to automate and streamline call center functions.Proven ability to support and implement call center services effectively.Familiarity with leading call center applications such as Amazon Connect and Genesys. Position Description: Responsible for providing technical and analytical support to several large contact center sites.

Full-time

Depends on Experience

IVR Test Engineer

Plano, Texas

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Today

Role: IVR Test Engineer Location: Plano, TX Mode of work: Onsite (100%) Hire type: Contract Primary Skills: Cyara, IVR Testing Job Description: Minimum 5+ years Software quality assurance / technical testing experience in Voice/ Contact Center technologies namely Genesys, IVR, CTI, Softphone, Call Recording, Verint. Hands on experience in contact center Technology, experience in testing Genesys call routing, CTI / custom softphone applications, IVRs validation is a plus. Experience in develop

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Contract, Third Party

Business Execution Consultant

West Des Moines, Iowa

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Today

job summary: Randstad Digital is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and apply. location: West Des Moines, Iowa job type: Contract salary: $41.56 - 46.56 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Technical & Platform Expertise:

Contract

USD42 - USD47

Telephony & Contact Center Architect

Remote

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5d ago

Role: Telephony & Contact Center Architect Location: REMOTE Duration: 12 Months Video Interview Job Description We re seeking a Telephony & Contact Center Performance Architect capable of understanding a multi-vendor BPO call center ecosystem. This role spans telephony architecture, observability engineering, data ingestion, and dashboard performance analytics. Primary Responsibilities Architect and to help understand enterprise telephony ecosystems across outsourced contact centers (Genesys, Ci

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Contract

Depends on Experience

Sr. Engineer, Software

Remote

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17d ago

Job Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environmen

Full-time

USD 103,000.00 - 150,000.00 per year

Senior CX Business Consultant

Remote

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25d ago

Title: Senior CX Business Consultant Location: 100% Remote role Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you ll join a team-oriented culture that prioritizes your personal and profes

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Full-time

$80,000 - $81,000

Systems Administrator (Gong & Nice Nexidia)

Temple Terrace, Florida

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Today

Location: Temple Terrace, FL Salary: $45.00 USD Hourly - $47.00 USD Hourly Description: Role Overview Join our Revenue Technology Admin Team as a Systems Administrator focusing on post-contact analytics and revenue intelligence platforms. You'll oversee tools like Gong and NICE Nexidia-ensuring smooth operations, actionable insights, and meaningful collaboration across Sales, Support, Success, and Marketing. This is a great opportunity for someone passionate about SaaS tools, process optimiz

Contract

USD 45.00 - 47.00 per hour

Manager, Software Engineering

Remote

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17d ago

Full-time

USD 140,000.00 - 170,000.00 per year

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