avaya Jobs in new york, ny

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Avaya Expert

NexGen Data Systems, Inc.

Remote

Full-time

NexGen Data Systems is seeking a Network/Unified Communication (UC) SME. The primary responsibility for the Network / UC SME position is to plan, design, deploy, and continue to support a mission critical project for the Cisco UC Manager and Session Border Controller (SBC) platform. Technologies utilized by the Enterprise UC Network Engineer SME include: Multiple Switch vendors, Juniper, Ruckus, Aruba, Cisco switches, Palo Alto Firewall, Panorama, and Wireless. The position also requires demonst

Senior Core Telephony Engineer

World Wide Technology

Remote

Contract, Third Party

About the Role: We are seeking a highly skilled Senior Core Telephony Engineer with expertise in Cisco Voice and Avaya systems. This role is primarily remote, with occasional on-site requirements. You will be responsible for managing and optimizing our telephony infrastructure, ensuring seamless communication across the organization. Key Responsibilities: Design, implement, and manage telephony solutions using Cisco Voice and Avaya systems.Perform advanced troubleshooting and resolve complex tel

Remote Voice Engineer

LaSalle Network

Remote

Contract

Remote Voice Engineer (8x8) We are seeking a skilled Telecom Specialist to support a growing healthcare organization undergoing multiple acquisitions. This role will focus on designing, implementing, and testing call routing solutions using 8x8; you'll help scale the telecom infrastructure across newly acquired sites. The ideal candidate will bring deep experience in 8x8 call flows, number porting, and telecom documentation, with bonus points for 8x8 Contact Center expertise. Key Responsibilitie

Genesys Contact center engineer (REMOTE)

HL Solutions LLC

Remote

Contract

Job Title: Infrastructure Engineer Genesys (REMOTE) Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end point integration.Must have experience in Genesys Voice, Emai

Infrastructure Engineering Sr Advisor (Genesys) - Remote W2

Techaffinity Consulting

Remote

Contract

Job Title: Infrastructure Engineering Sr Advisor (Genesys) Location: Remote (Bloomfield, CT) Duration: 12 Months Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end

Senior RTC/SIP Engineer - Jersey City, NJ (Hybrid)- 12-18 months

Suncap Technology

Jersey City, New Jersey, USA

Contract

Job Title: Senior RTC/SIP Engineer Location: Jersey City, NJ Hybrid (3x per week onsite) Duration: 12-18 months Position Type: Contract (W2 only) Overview: We are seeking a highly skilled Senior RTC/SIP Engineer to join our client's Access Team Client (Session Border Controller) Team. The successful candidate will work with cutting-edge enterprise voice technologies, integrating and interfacing platforms like Skype, Teams, and WebEx with Client hardware. The team uses Ribbon as the Client plat

Lead Cloud Engineer, Google Conversational Agents - DialogFlow CX (RapidScale)

Cox Communications

New York, New York, USA

Full-time

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work

Infrastructure Engineering Sr Advisor (Genesys IVR) - Bloomfield, CT or Remote

ERPMark Inc

Remote or Connecticut, USA

Contract

Role : Infrastructure Engineering Sr Advisor (Genesys IVR) Location: Bloomfield, CT(Onsite preferred, but Remote/work-from-home is also an option) Contract Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email. Advanced Contact Center Call Flows and script design. Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge o

Solution Architect - AWS Connect

BABB Technology Services Inc

Remote

Full-time

Key Responsibilities: Design and maintain complex contact center systems within federal and enterprise environments.Lead cloud migration efforts from legacy on-premise systems to AWS or other cloud contact center platforms.Collaborate with government and enterprise clients to ensure compliance with regulatory and security mandates.Architect scalable, secure solutions leveraging Avaya, Cisco, or Genesys platforms.Design, build, and support APIs, Web Services, and integrations for large-scale depl

Infrastructure Engineering Sr Advisor (Genesys) - Bloomfield, CT

Lorven Technologies, Inc.

Remote or Bloomfield, Connecticut, USA

Contract

Our client seeks an Genesys Engineer for a Long Term project in Bloomfield, CT . Below is the detailed requirement Title: Genesys Engineer Location : Bloomfield, CT (Remote) Duration: 12 Months (W2) Job Description: Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience Job Description: 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, c

Implementation Engineer - Hybrid

Panurgy

Hanover, New Jersey, USA

Full-time

Implementation Engineer - Hybrid Are you ready to take your career to the next level in the world of IT? Do you have a passion for building and optimizing cutting-edge digital infrastructures? If so, we want YOU to join our client's forward-thinking team as a Implementation Engineer. At Panurgy, we deliver comprehensive IT services to businesses across New Jersey, New York, and Charlotte. Since 2000, we've specialized in managed IT, cloud solutions, cybersecurity, and business continuity, ensur

Voice Technology, Strategy & Analytics Manager

Allstate Insurance Company

Texas, USA

Full-time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Voice Technology, Strategy & Analytics Manager is resp

Senior Voice Engineer (Webex)

Ledgent Technology

Remote

Contract

We are seeking a Senior Voice Engineer to work on a remote team for a client in Houston, TX. The role is contract to hire and you will spend 3-5 months working for Roth Staffing before converting to full time with the client. Responsible for designing, implementing, and managing advanced voice communication systems and technologies. You will leverage your expertise in voice engineering to ensure high-quality, reliable, and efficient voice services across the organization. This role involves tro

Voice Engineer III

AFLAC

Remote

Full-time

Salary Range: $110,000 - $130,000 Job Posting End Date: 5/25/25 We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all The Aflac Way . Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces for Di

Client Acqusition/Business Development - IT Services / Solutions

Sensiple Inc.

Remote

Full-time

Company Overview: Sensiple Inc. is a leading provider of innovative IT services and solutions, helping businesses accelerate digital transformation through cutting-edge technologies. We specialize in cloud services, enterprise software, contact center solutions, RPA, AI/ML, big data, and data engineering. Our industry focus includes banking and financial services (including capital markets), healthcare, retail, and manufacturing. As we continue to grow, we're seeking a results-oriented Business

IBM ACE Lead

AQUA Information Systems, Inc.

Warren, New Jersey, USA

Third Party, Contract

ROLE SUMMARY The Integration lead role is responsible for ensuring the smooth integration and functioning of various systems and software within the organization. This role involves technical leadership, system enhancements, performance, and managing the implementation of integration solutions. ROLE RESPONSIBILITIES Manage and develop IBM ACE, MQ, and Java production environments to develop new integrations optimal performance and availability.POC and new technology investigationApigee experienc

IBM ACE Integration Lead

AQUA Information Systems, Inc.

Warren, New Jersey, USA

Contract

Role: IBM ACE Integration Lead Location: Warren, NJ (Hybrid 3 days) Role Summary: The Integration lead role is responsible for ensuring the smooth integration and functioning of various systems and software within the organization. This role involves technical leadership, system enhancements, performance, and managing the implementation of integration solutions. Responsibilities: Manage and develop IBM ACE, MQ, and Java production environments to develop new integrations optimal performance and