Call center jobs in franklin, tn

Remote

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3d ago

Customer Service Representative (Remote) Rotation Shift (9 hours) Shift Timing 5:00 AM - 5:00 PM PST Overview The Customer Service Representative (CSR) is part of the Contact Centre team responsible for handling customer inquiries across multiple communication channels including phone, email, chat, fax, and SMS. The role focuses on delivering high-quality service, ensuring a positive customer experience, and maintaining compliance with client and company standards. Key Responsibilities Performan

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Full-time

$16 - $17

Service Desk Personnel | W2/1099 | Applicant Must Be Current TN Resident | No C2C

Nashville, Tennessee

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12d ago

NOTE: APPLICANT MUST BE ON OUR W2 AND CURRENT WI RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Personnel Location: Nashville, TN Duration: 12 Months Interview: MS Teams or In-Person Job Description: Candidate Must Be Local or Reasonably close to Nashville, TN Must be able to lift at least 50 pounds. IT Call Center Experience preferred Able to handle call volumes of up to 30 calls per day. People/Customer Service skills required Printer Administration and Troubleshooting: Server

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Contract

Depends on Experience

IVR / Telephony Engineer

Nashville, Tennessee

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7d ago

ITCON is seeking a skilled Mid-Level IVR / Telephony Engineer to architect and maintain the communications backbone of the call center. This call center facility operates 24/7/365 as the central hub for the government. In this role, you will manage our FedRAMP-authorized Contact Center as a Service (CCaaS) environment. You will ensure that critical law enforcement calls are routed seamlessly, wait times are kept under one minute during surges, and our voice networks are aggressively defended ag

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Full-time

90,000 - 115,000

Service Desk Personnel

Nashville, Tennessee

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7d ago

Service Desk Personnel Location : Nashville, TN 37243 Estimated Duration : 08/17/2026 - 08/17/2027 Days : Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No Hours/Day : 7.5 Time Zone CST Shifts Start Time End Time Description Active Shift 1 8:00 AM 4:30 PM Yes Description THIS REQUISITION IS BEING REOPENED FOR ADDITIONAL CANDIDATE SUBMISSIONS Must be able to lift at least 50 pounds. IT Call Center Experience preferred - Able to handle call volume of up to 3

Part-time, Full-time, Third Party, Contract

$25

Inside Sales, Lead generator

Remote or Hybrid in Lewisville, Texas

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Today

Sales CoordinatorRemote and hybrid- Need local candidates in Dallas/DFW area We are seeking a Lead Qualification Specialist to support our sales organization by identifying, researching, qualifying, and developing new business opportunities for our outside sales team. This position will begin by helping manage and organize a large volume of leads, ensuring timely follow-up, accurate information, and prioritization of opportunities. As the role evolves, the individual will conduct outbound prospe

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Contract

20 - 22

Surveillance Security Officer

Franklin, Tennessee

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Today

Job Description: GardaWorld Security Services is Now Hiring a Surveillance Security Officer! Ready to suit up as a Surveillance Security Guard? What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail. As a Security Officer ? Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers,

Full-time

Compensation information provided in the description

Customer Service Advocate

Remote

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4d ago

Immediate need for a talented Customer Service Advocate . This is a 06+ months contract opportunity with long-term potential and is located in US(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-25640 Pay Range: $20 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Work Location: Remote preferred candid

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Contract

20 - 21

Customer Service Representatives

Remote

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4d ago

Job Title: Customer Service Representatives Location: McKinney, TX Employer: 4Consulting, Inc Position Type: Full Time Worksite: Remote Position Summary 4Consulting, Inc is seeking a qualified Customer Service Representatives to support technology consulting, application development, systems analysis, testing, data management, cybersecurity, infrastructure, or project delivery services for client projects. The selected candidate will perform duties consistent with the clients project

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Full-time, Third Party

Depends on Experience

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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26d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

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Contract

$20 - $25

Data Program Architect

Nashville, Tennessee

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Today

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. Ascensus does not provide visa sponsorship now or in the future and does not hire candidates working under OPT. The Data Program Architect is responsible for defining and driving the architecture vision, strategy, and execution of the enterprise data platform for the Ascensus Governme

Full-time

USD 220,000.00 per year

ServiceNow Administrator/Developer

Nashville, Tennessee

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Today

Koniag Services Inc., a Koniag Government Services company, is seeking a skilled and experienced ServiceNow Administrator/Developer to support the configuration, administration, development, and continuous improvement of the ServiceNow platform for our IT Call Center serving government clients in the Nashville, Tennessee area. The ideal candidate is a technically proficient and detail-oriented professional with hands-on experience administering and developing within the ServiceNow platform, a st

Full-time

ServiceNow Administrator

Nashville, Tennessee

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Today

Koniag Services Inc., a Koniag Government Services company, is seeking a skilled and experienced ServiceNow Administrator to support the configuration, administration, and ongoing maintenance of the ServiceNow platform for our IT Call Center serving government clients. The ideal candidate is a technically proficient and detail-oriented professional with solid hands-on experience administering the ServiceNow platform, a strong foundational understanding of IT service management principles, and a

Full-time

D&T Help Desk Analyst

Remote

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Today

Job Title: D&T Help Desk Analyst Job Location: TX (Remote) Job Duration: 12 Months (Possibility of Conversion) Work Schedule Monday - Friday 7:00 AM - 4:00 PM CST Position Overview The D&T Help Desk Analyst provides first-level technical support by assisting users with software, login, email, Office 365, mobile device, and other technical issues. This is a customer service-focused role that requires strong troubleshooting skills and the ability to guide users through technical solutions.

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Contract

IT EUX Junior Engineer I - Remote US Only

Remote

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Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

L1 Tech Support, Helpdesk

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client seeking a remote Helpdesk Associate to join their team. We are seeking a this person to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and requires strong problem-solvi

Contract

$19 - $19 hourly

L1 Tech Support - Helpdesk

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client seeking a remote Helpdesk Associate to join their team in Atlanta, GA. We are seeking a Helpdesk Associate to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and require

Contract

$19 - $19 hourly

Technical Support Representative I (Remote)

Remote or Carlsbad, California

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Today

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting

Full-time

USD 19.00 - 21.00 per hour

Customer Support Specialist - 100% Remote!

Remote

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Today

Practice: Managed Services Position Title: Customer Support Specialist Position Location: Remote Reports to: Team Lead Customer Support Job Summary: Responsible for the day-to-day support of Managed Services Clients. By leveraging customer service skills and understanding today's technologies and Electronic Health Record software, solve a wide variety of challenges in a fast-paced environment that is managed using ITIL methodology. The work hours for this role are Monday thru Friday 11:30am CST

Full-time

Technical Support Representative I (Remote), 12-Week Temp

Remote or Carlsbad, California

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Today

Full-time

USD 19.00 - 21.00 per hour

Technical Support Representative - Temporary

Remote or Vermont

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Today

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Our College Station, TX location is growing rapidly and loo

Full-time

USD 15.14 - 24.04 per hour

Call center jobs in Franklin, TN, USA