Customer experience jobs in buffalo, ny

ServiceNow Customer Experience Strategist

Remote

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Today

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

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Contract

Depends on Experience

Industry Principal Oracle Cloud Customer Experience Leader

Remote

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4d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

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Full-time

$200,000+

Senior Director, Engineering Quality & Customer Experience

Remote

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Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

Installation Technician III

Buffalo, New York

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Today

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solution

Full-time

HVAC Service Technician

Buffalo, New York

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Today

HVAC Service Technician Location: Buffalo, NY Company: T-Mark Plumbing, Heating, Cooling & Electric Looking for Your Next Great HVAC Career? Join a team that values your experience, invests in your growth, and keeps you busy year-round. If you know residential HVAC and enjoy taking care of customers, T-Mark is the place for you. We\'re looking for an experienced HVAC Service Technician who enjoys troubleshooting, solving problems, and delivering exceptional service to homeowners throughout Wes

Full-time

Software Engineer III, Vehicle Intelligence

Buffalo, New York

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Today

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enj

Full-time

USD 110,000.00 per year

Lead Software Engineer - Online Account Opening and Consumer Loan Origination

Buffalo, New York

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Today

This role is four days onsite at our Seneca One Buffalo, NY location, with the flexibility to work from home one day per week Overview: Responsible at the expert level for writing code and the technical requirements gathering for a team supporting Digital Account Opening and Credit Card Application Customer Experiences. This role partners closely with business and product stakeholders to deliver enhancements that improve the customer experience, reduce funnel drop-off, automate processes, and

Full-time

USD 116,400.00 - 194,000.00 per year

Data Governance Foundation Sr Analyst - AVP

University at Buffalo, New York

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Today

Citi, a leading global bank with approximately 200 million customer accounts in over 160 countries, provides a broad range of financial products and services to consumers, corporations, governments, and institutions. The bank's Enterprise Operations & Technology division underpins these offerings, delivering secure, reliable, and efficient technology solutions that are foundational to managing global resources, ensuring safety, and providing a first-class customer experience. This reflects Citi'

Full-time

USD 77,280.00 - 115,920.00 per year

Marketing - Strategist, Customer Exp

Remote

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Today

Company Description Lumen SolutionsGroupInc. is a technology consulting Services company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and EnterpriseTransformation. Job Title: Customer Experience Strategist ServiceNow Knowledge Management Location

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Contract

Depends on Experience

Staff Software Engineer, Capital

Buffalo, New York

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Today

Full-time

USD 165,000.00 per year

Network Engineer II

Buffalo, New York

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Today

Full-time

USD 74,000.00 per year

W2 - Lead Site Reliability Engineer || Buffalo, NY || Onsite

Buffalo, New York

•

Today

We are looking candidates for Lead Site Reliability Engineer. This role is 100% onsite to Buffalo,NY . Role : Lead Site Reliability Engineer Location: Buffalo,NY 100% onsite Work Authorization: Cliff W2 only Overview Responsible at the expert level for ensuring the reliability, scalability, performance, and operational excellence of critical banking platforms and applications. Serves as a senior individual contributor responsible for designing, implementing, and improving Site Reliability Eng

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Contract

$60

CRM Architect – MS Dynamics 365

Remote

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11d ago

Client: TCS Job Title: CRM Architect MS Dynamics 365 Location: Remote Duration: 6 months Remote Role Requested skills: Skills: Customer Experience (CX) -Customer Service. Customer Experience Solution Architect Must Have 12+ years of IT experience with at least 5+ years as a Solution Architect, Enterprise Architect, or CRM Architect. Extensive experience documenting current-state and target-state architectures. Strong experience with Microsoft Dynamics CRM / Dynamics 365 ecosystems. Deep

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Contract

50 - 53

AI Application Security Architect

Buffalo, New York

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Today

Full-time

USD 200,000.00 per year

Oracle CX Functional Solution Architect

Remote

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Today

Role- Oracle CX Functional Solution Architect Location- Remote US Remote but 25% travel is involved based on client request Note Lead to Cash Module Architecture experience is mandatory Job Description- Oracle CX Solution ArchitectRole Summary Lead end-to-end functional solutioning and business consulting for Oracle CX Cloud implementationsDrive customer engagement across Sales, Service, CPQ, Subscription, Marketing, and Field Service solutionsAct as business advisor, presales leader, and soluti

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Contract

Depends on Experience

Sr Oracle Fusion Cloud Technical Consultant (OIC) Application Managed Services (AMS) | Remote

Remote

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Today

Oracle Fusion Technical Consultant AMS (Oracle Integration Cloud/OIC) Job Type: Permanent (Direct Hire) Location: Remote Start: ASAP We are seeking an experienced Oracle Fusion Technical Consultant Application Managed Services (AMS) to support Oracle Fusion Cloud production environments. The ideal candidate will have strong hands-on experience with Oracle Integration Cloud (OIC), Oracle Fusion Applications, Oracle Cloud Infrastructure (OCI), integrations, reporting, enhancements, and post-go-liv

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Contract

Depends on Experience

EDI Specialist

Remote

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7d ago

Role: EDI Specialist- Client Success Team Location: Remote (United States) Shift: 8:00 AM 5:00 PM EST (1-hour lunch) Hours: 40 hours per week; no overtime or weekend work expected Duration: Contract through mid-January 2027 Position Overview We are seeking a Client Success Team EDI Specialist to join a dynamic client-facing team focused on delivering exceptional customer experiences throughout the implementation and account support lifecycle. This role serves as a key partner to clients, ens

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Contract

Field Service Engineer - West Coast

Remote or California

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Today

Job Summary Field Service Engineer, CT (Computed Tomography) - Medical Imaging Location: California, West Coast (Full-time, Permanent)Salary: $120,000 to $130,000 plus benefits About the Company: Join an innovative medical imaging organization developing advanced CT technology for healthcare providers across the United States. This organization is committed to delivering high-quality diagnostic solutions while providing exceptional technical support and customer service through a collaborative

Full-time

USD 120,000.00 - 130,000.00 per year

Principal Software Engineer

Remote

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Today

Root is on a mission to unbreak insurance by creating experiences people love at prices they can't believe. We believe that investing in world-class technology will facilitate a new class of insurance products, driving a massive positive impact on the hundreds of millions of drivers who carry auto insurance in the US. Root's Engineering team is committed to building a flexible platform on which our product designers and quantitative scientists can quickly test ideas, deploy them into production,

Full-time

USD 223,552.00 - 259,000.00 per year

Field Service Engineer, CT (Computed Tomography) - Medical Imaging

Remote or New Jersey

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Today

Job Summary Field Service Engineer, CT (Computed Tomography) - Medical Imaging Location: New York / New Jersey - East Coast (Full-time, Permanent)Salary: $120,000 to $130,000 plus benefits About the Company: Join an innovative medical imaging organization developing advanced CT technology for healthcare providers across the United States. This organization is committed to delivering high-quality diagnostic solutions while providing exceptional technical support and customer service through a

Full-time

USD 120,000.00 - 130,000.00 per year

Customer experience jobs in Buffalo, NY, USA