Genesys jobs in california

Contact Center Systems Manager - Genesys, Salesforce & Five9

Los Angeles, California

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Today

Southern California | Hybrid $105K-$130K Total Cash Compensation + Bonus + Benefits Our client is a growing organization seeking a Manager, Contact Center Systems & Operations to lead and improve the technology, workflows, automations, and operational systems supporting a high-volume customer service environment. This is not a traditional call center management position focused on hiring, coaching, or directly managing frontline agents. Instead, this role is focused on the systems behind the ope

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Full-time

USD 105,000.00 - 130,000.00 per year

Quality Engineer (Genesys Cloud CX)

Remote or Arkansas

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Today

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Quality Engineer (Genesys Cloud CX) to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: Telecommute job type: Contract salary: $46.63 - 56.63 per hour work hours: 8am to 5pm education: Bachelors responsibilities: o Must be familiar with creating gitlab automation scripts o Experience with test data submission requests, preparing and smoke testing data

Contract

USD47 - USD57

Microsoft Dynamics 365 Lead/ Manager with Genesys Experience - 100% Remote

Remote

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2d ago

10 years of IT experience with at least 5 years leading enterprise CRM or Contact Center implementation projects.Proven experience delivering large-scale Customer Experience (CX), Contact Center, or Customer Service transformation initiatives.Strong hands-on experience implementing Microsoft Dynamics 365 Customer Service.Strong experience implementing Genesys Cloud CX or Genesys Engage contact center solutions.Experience integrating CRM platforms with telephony, CTI, IVR, omnichannel communicati

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Contract, Third Party

$55

Genesys Cloud Application Engineer

Remote

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9d ago

Strong hands-on experience with Genesys Cloud CX, including Architect flows (inbound, outbound, in-queue, callback, digital), Data Actions, OAuth clients, and Admin configuration.Proven experience designing and implementing API integrations (REST/JSON, OAuth 2.0) between Genesys Cloud CX and systems such as Dynamics 365, ServiceNow, or custom applications.Experience building bots / virtual agents (Genesys Bot Flows, Dialogflow CX, Amazon Lex, or equivalent) and tuning intents, entities, and conv

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Full-time

$120,000 - $140,000

Remote :: Senior Genesys Cloud CX & Epic Healthcare Integration Expert

Remote

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12d ago

Senior Genesys Cloud CX & Epic Healthcare Integration Expert Remote 6+ Months Video Healthcare Integration experience is required Overview A senior consultant to lead a strategic assessment of Genesys Cloud CX and Epic Contact Center/Patient Engagement capabilities for a healthcare organization. This is a consulting and advisory engagement, not an implementation or support role. The consultant will evaluate platform capabilities, identify areas of overlap, and provide recommendations regardin

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Contract, Third Party

65 - 75

Genesys Cloud Developer-REMOTE

Remote

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19d ago

Genesys Cloud Developer Key Responsibilities Design and develop complex Architect workflows and IVR applications.Develop custom integrations using Genesys Cloud APIs.Build middleware services and microservices.Design secure API integrations with external systems.Lead technical design sessions and code reviews.Mentor junior developers.Optimize routing, automation, and customer experience workflows.Participate in production support and root cause analysis.Required Qualifications 5+ years of softwa

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Contract

Depends on Experience

Genesys Cloud Architect

Remote or Texas City, Texas

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Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Genesys Cloud Architect

Remote or New York, New York

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Today

Full-time

Genesys Cloud Architect

Remote or Philadelphia, Pennsylvania

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Today

Full-time

Genesys Cloud Architect

Remote or Arizona City, Arizona

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Today

Full-time

Genesys Cloud Engineer (Telecom Network Engineer)

Tustin, California

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Today

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer exten

Full-time

USD 96,110.00 - 153,777.00 per year

Principal Professional Services Engineer

Menlo Park, California

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Today

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate col

Full-time

USD 213,512.00 - 223,512.00 per year

Senior AI Architect

California

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Today

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to

Full-time

USD 134,900.00 - 237,300.00 per year

Principal Applied AI Engineer, Finance

Remote or Massachusetts

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Today

Full-time

USD 193,600.00 - 340,600.00 per year

Remote Cybersecurity Architect // UT//AV)

Remote

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12d ago

Hi, Hope youre doing well!! Please find the requirement below. If you find yourself comfortable with the requirement please reply back with your updated resume or call me back at ) Cybersecurity Architect Remote Role Type:Contract-to-hire Duration: 6 Months Contract-to-hire Job Description Required Qualifications: - Bachelor's Degree in Computer Science or related field. - Expertise in cloud-native security patterns (e.g., least privilege, zero trust, micro-segmentation). - 15+ year

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Third Party, Contract

Depends on Experience

OCM Training Lead

Remote

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3d ago

Role Name: OCM Training Lead Work site: Remote + Travel to Miami, FL Duration: 6+ Months Organizational Change Management (OCM) Lead The OCM Lead will drive business readiness, communications, training, and adoption activities for a contact center transformation initiative. This role will partner closely with client stakeholders, project leadership, and the Genesys vendor team to prepare impacted users for the transition to a new contact center platform. The ideal candidate is a strong communic

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Third Party, Contract

Depends on Experience

Solutions Architect (Enterprise Security & Cloud Architecture)

Remote

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5d ago

Ex-Genesys PreferredPre-Screening QuestionsQ1:Have the candidate architected and deployed Zero Trust security models across production AWS and Azure hybrid cloud environments?Q2:Do the candidate have hands-on experience designing and integrating Cloud Security Posture Management (CSPM), SIEM, and Identity Access Management (IAM) solutions alongside enterprise platforms like CyberArk or SailPoint?Q3:Do the candidate have experience in authorising full High-Level Design (HLD) and Low-Level Design

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Contract

Depends on Experience

Zoho CRM Technical Lead Developer

Remote

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18d ago

About Convene Inc. Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities. Full-time remote contract Zoho CRM Technical Lead Developer / Zoho One Deluge REST integrations Purpose of the Position The Zoho CRM Technical Lead is a senior Zoho CRM developer who will play a key role in the technical implementatio

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Contract, Third Party

$65 - $75

Support Operations Analyst III

San Diego, California

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Today

RESPONSIBILITIES: Kforce has a client in San Diego, CA that is seeking a Support Operations Analyst . Weekend hours are required certain months out of the year. Generally during, but not limited to: October, January - April. This is to meet the needs of our customers during extended tax season hours. About the Team: The Workforce Management (WFM) team plays a critical role in ensuring we have the right number of experts, with the right skills, at the right time to serve our customers. We are th

Contract

$38.00 - $48.91 hourly

Amazon Connect Support Engineer

Remote or Texas City, Texas

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Today

Full-time

Genesys jobs in California, USA