Phoenix, Arizona
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Today
Description DAILY RESPONSIBILITIES Monitor and respond quickly and effectively to requests received through the IT helpdesk. Manage the operation and organization of the Helpdesk. Conduct performance evaluations to monitor delivered results from the Helpdesk. Attend team meetings with technical staff. Mentor, coach and develop team members. Document internal procedures. Ask educated questions and listen to customers to determine root cause of issues. Become a technical escalation for IT team mem
Full-time
USD 48.00 - 58.00 per hour











