help desk Jobs in raleigh, nc

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Service Desk Analyst

TEKsystems

•

Remote or Maryland, USA

Full-time

Our client is seeking a detail-oriented and customer-focused professional to join our team in a help desk support role. The ideal candidate will manage and resolve an average of 25-30 customer interactions daily, serving as the primary point of contact for end-user technical issues. Key Responsibilities: Serve as a customer advocate, ensuring timely and effective resolution of issues.Apply intermediate to advanced troubleshooting skills to diagnose and resolve technical problems.Handle incoming
Posted 3 days ago | Updated 14 hours ago

PeopleSoft Absence Consultant

Kforce Technology Staffing

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Remote or Altamonte Springs, Florida, USA

Contract, Third Party

RESPONSIBILITIES: Kforce has a client in Altamonte Springs, FL that is seeking a proactive and experienced PeopleSoft Absence Consultant to support our HR and payroll operations through the end of 2025. This is a fully remote role requiring strong configuration skills, analytical thinking, and the ability to manage multiple priorities independently. Key Responsibilities: * Configure and maintain PeopleSoft Absence Management components (arrays, formulas, brackets, etc.) * Support payroll week a
Posted 8 days ago | Updated moments ago

Service Desk Analyst (Weekend/Night Shift)

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim
Posted 12 days ago | Updated moments ago

Desktop and Mobile Support Specialist

NITYA Software Solutions, Inc.

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Texas, USA

Contract

Title: Desktop & Mobile Support Specialist Location: San Antonio, TX Tasks and Responsibilities: Unpacking and configuring new hardware Provide end user training on basic use and functionality of supported devices and software. Documentation and training of troubleshooting guides and installation procedures. Provide equipment relocations for desktop computers, laptop computers and computer peripherals Research, identify and develop alternative solutions when new problems are encountered. Fully
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Posted 1 day ago | Updated 1 day ago

ITSM ServiceDesk+ Administrator

Robert Half

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Remote or Draper, Utah, USA

Contract

Description We are seeking a skilled ITSM ServiceDesk+ Administrator for a 6-month contract role. The ideal candidate will provide support to our team by ensuring the ServiceDesk+ platform operates effectively while also assisting with relevant reporting, metrics, and incident/request management. This position is critical to maintaining smooth IT operations and supporting 3rd-party outsourcing partnerships. Responsibilities: Administer, configure, and optimize ServiceDesk+ for incident manageme
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Posted 3 hours ago

Tech Support Level I

Kforce Technology Staffing

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Remote or St. Louis, Missouri, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a motivated and customer-focused Tech Support Level I to join their MSP team in Saint Louis, MO. Job Summary: This entry-level role is ideal for someone passionate about IT, eager to learn, and ready to provide hands-on support to a variety of clients. You'll be the first point of contact for technical issues, assisting with hardware/software troubleshooting, installations, and basic network support. Key Responsibilities: * Provide Tier 1 h
Posted 3 days ago | Updated moments ago

Client Support Specialist

York Solutions, LLC

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Remote

Contract

JOB DESCRIPTION Demonstrated technical proficiency with the ability to quickly adapt to and master new software, tools, and customer relationship management (CRM) systems such as Salesforce or Zendesk. Proven ability to learn and navigate new computer systems efficiently, ensuring seamless customer interactions and minimizing downtime. Proficient in Microsoft Office Suite (Word, Outlook, Excel), with strong experience in data management, report generation, and communication. Experience with Se
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Posted 3 days ago | Updated 14 hours ago

Business Product Analyst - Remote

Zions Bank

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Remote or Cottonwood Heights, Utah, USA

Full-time

Zions Bancorporation is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. We are seeking a Business Product Analyst to join Zions Bancorporation. The Product Analyst plays a key role in the Salesforce Product team by working with stakeholders to elicit business requirements, analyze business processes, and act as a subject ma
Posted 15 hours ago

Technical Support Representative: Mid-Level

Jack Henry & Associates

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Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and cr
Posted 9 days ago | Updated 7 hours ago

IT Support Specialist - ONSITE

ConsultNet, LLC

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Remote or Westlake, Ohio, USA

Full-time

Title: IT Support Specialist Location : Westlake, Ohio Target Start Date : 8/4 Type: (C, CTH, D): CTH Pay Rate / Salary (Ranges OK) : $25/hr We are looking for a reliable and tech-savvy IT Support Specialist to join our team and provide hands-on and remote support for users across multiple Northeast Ohio locations. This position is based onsite in Westlake, Ohio, with occasional travel to other local sites as needed. Key Responsibilities Serve as the first point of contact for end-user techni
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Posted 18 days ago | Updated 6 hours ago

ServiceNow Developer Remote (LATAM)

Randstad - Torc

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Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg
Posted 60+ days ago | Updated 4 days ago

IT Service Desk Analyst

TEKsystems

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Remote or Cincinnati, Ohio, USA

Full-time

Description The Service Desk Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues. QUALIFICATIONS AND PREFERRED SKILLS Essential: 3+ years' of Help Desk support experience providing technical support in a fast-paced enterprise environment. Knowledge of computer hardware, software, and operating systems. Experience troubleshooting and resolving technical issues. Possess strong logic, problem solving, and reasoning skills. Familiarity with Hel
Posted 5 days ago

KYC Senior Technology Lead Business Analyst - C13 (Hybrid)

Citi

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Remote or Tampa, Florida, USA

Full-time

The SMB Know Your Customer (KYC) Ops Organization is an Anti-Money Laundering (AML) function within the SMB business that is responsible globally for ensuring SMB meets the standards mandated by Corporate AML/Compliance and external regulators. Within the SMB KYC Ops Organization, the Global Business Solutions team is responsible for partnering with Operations, Business, Compliance and Technology in gathering, vetting, prioritizing and implementing KYC business requirements and solutions on the
Posted 5 days ago | Updated 7 hours ago

Technical Trainer / Technical Writer - SBG

Document Storage Systems Inc

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Remote or Virginia, USA

Full-time

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Technical Trainer / Technical Writer. The ideal candidates for this posi
Posted 5 days ago | Updated 3 hours ago

DHS HQ Desktop Support Services

SAIC

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Remote

Full-time

Job ID: 2506170 Location: REMOTE WORK, DC, US Date Posted: 2025-08-07 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking incumbent and external talent to support the Department of Homeland Security HQ Desktop Support Services 3.0 (DSS 3.0) contract. These positions will
Posted 60+ days ago | Updated 4 hours ago

Senior CMDB Systems Analyst

Centene Corporation

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Missouri, USA

Full-time

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Collaborates with the business and technology stakeholders to translate high-level business requirements into functional and non-functional technical requirements that will be us
Posted 21 days ago | Updated 7 hours ago

Remote RPG Developer

Kforce Technology Staffing

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Remote or San Diego, California, USA

Full-time

RESPONSIBILITIES: Kforce as a client in need of a Remote RPG Developer. Responsibilities: * Design, develop, test, and maintain in-house applications on IBM System using Websmart (PML, HTML, JavaScript, jQuery, Bootstrap, CSS), RPG, and CLLE * Collaborate with users, Business Analysts, and IT teams to define technical specifications and assess system-wide impacts * Use binding directories, prototypes, sub-procedures, stored procedures, and service programs * Troubleshoot application errors and
Posted 4 days ago | Updated moments ago

Virtual Desktop Infrastructure Administrator (Hybrid)

Barr Engineering

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Remote or Minneapolis, Minnesota, USA

Full-time

The role - what you'll do Barr is seeking a Virtual Desktop Infrastructure (VDI) Administrator to join our Minneapolis, Minnesota, team. You will support Barr's Information Systems group by maintaining and optimizing an infrastructure environment composed of cloud, virtual, and physical systems. You will serve as the subject matter expert for our VDI environment (currently VMware) and play a key role in managing virtualization technologies that support a 1,000+ person company operating in the U
Posted 2 days ago | Updated 7 hours ago

SAP ABAP Architect

Maximus, Inc.

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Remote

Full-time

Description & Requirements We are seeking an SAP ABAP (Advanced Business Application Programming) Architect to join our team supporting our Internal Revenue Service (IRS) client. The selected candidate will play an integral role in providing expert-level technical direction in support of the client's SAP S/4 HANA platform development along with associated environments and components. Position is remote within the US. Essential Duties and Responsibilities: - Oversee and interface with the develop
Posted 28 days ago | Updated 14 hours ago

Senior Staff Verification Engineer

Marvell Semiconductor Inc.

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Texas, USA

Full-time

About Marvell Marvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and be
Posted 36 days ago | Updated 7 hours ago