Help_desk jobs in Austin,_TX

Austin, Texas

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Today

POSITION SUMMARY: The User Services / Helpdesk Specialist 2 is responsible for all aspects of IT end-user support in an enterprise biotech environment including: computer hardware, software, office systems, peripherals, phone, voicemail systems, and provides assistance to system administrators as required. As a member of a helpdesk team, position provides IT services via walk-up, phone, email and ticketing systems. The candidate must have a high level of aptitude for analyzing, troubleshooting,

Full-time

USD 25.00 - 27.00 per hour

Help Desk/Desktop Support Analyst

Remote or Raleigh, North Carolina

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to join a contract team supporting customers. In this role, you will serve as an early point of contact for technical issues, helping users resolve problems related to Windows-based systems, peripherals, point-of-sale equipment, and related support tools. This opportunity is well suited for someone who communicates clearly, stays organized in a ticket-driven environment, and enjoys delivering dependable customer service in a fast

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Contract

USD 17.41 - 20.16 per hour

Help Desk Support Technician

Remote

•

Yesterday

We are seeking a dependable and customer-focused Help Desk Support Technician to provide technical assistance to employees and users experiencing computer, software, and hardware-related issues. The ideal candidate should possess strong communication skills, a problem-solving mindset, and the ability to troubleshoot technical issues efficiently while delivering excellent customer service. Responsibilities Provide first-level technical support for hardware, software, and network-related issues.

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Full-time

Depends on Experience

Oracle HCM Help Desk Functional Consultant (Case Management)

Remote

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8d ago

Requirement details: Job Title: Oracle HCM Help Desk Functional Consultant (Case Management) Location: Remote Duration: 12+ Months Responsibilities: Implement and configure Oracle HCM Help Desk. Manage HR Help Desk and Case Management functionality. Configure case categories, queues, priorities and assignment rules. Handle case routing, escalation and resolution. Configure HR service requests and employee self-service. Manage case lifecycle and workflow configurations. Perform SIT, UAT and func

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Third Party, Contract

Depends on Experience

Help Desk Specialist- Remote (DC, MD, VA- Locals only)

Remote or Maryland

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Today

About Swingtech Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and intelligence communities. With over 15 years of trusted experience as a systems integrator, we apply agile methodologies and deep industry insight to help our customers achieve greater efficiency, compliance, and cost savings. At Swingtech, we're committed to excellence and long-term success for our clients and our team. Location: Remote (w

Full-time

Compensation information provided in the description

Tier II Help Desk Technician

Remote

•

Today

Job Description Accenture is seeking an experienced Tier II Help Desk Technician with a strong track record of delivering high caliber results with high client satisfaction. The successful candidate must be energetic, communicative, intelligent, passionate, and motivated, and will have experience in triaging technical support tickets. Superior communication and collaboration skills are essential to this role. The ideal candidate will have a knowledge of VA and Community Care, as well as ServiceN

Full-time

Prism Trainer/Help Desk Specialist

Remote or District of Columbia

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Today

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,0

Full-time

USD 100,000.00 - 120,000.00 per year

Tier 2 Helpdesk Analyst

Remote

•

Today

Job Title: Tier 2 Helpdesk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity: CACI is seeking an experienced Service Desk (Helpdesk) Tier 2 Analyst to join our team supporting the Department of Veterans Affairs. Applicants must have prior work experience working on Momentum Financials. We are looking for a candidate with strong an

Full-time

USD 63,300.00 - 129,700.00 per year

Tier I Part Time Help Desk Analyst - Overnight Monitoring

Remote or McLean, Virginia

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Today

Overview The Tier I Help Desk Analyst - Overnight Monitoring provides first-level operational support for overnight monitoring activities in a mission-critical federal environment. This position serves as a junior operations and service desk resource responsible for monitoring designated NSOC and enterprise tools, documenting incidents or notable events, creating and updating tickets, and escalating critical issues to senior NSOC personnel in accordance with established procedures. This role i

Part-time

USD 20.00 per hour

2nd Shift Help Desk Support

Remote or Downers Grove, Illinois

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Today

Responsibilities Sentinel Technologies is seeking a customer-focused 2nd Shift Help Desk Support Technician to provide remote technical support and issue resolution for a diverse client base. This role is responsible for troubleshooting end-user hardware, software, operating systems, mobile devices, and cloud-based technology issues while delivering exceptional customer service. The ideal candidate will have experience supporting both Windows and Apple environments, managing ServiceNow tickets,

Full-time

Compensation information provided in the description

Help Desk Technician

Remote

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: Other Job Family: Technical Support Services Job Qualifications: Skills: Computer Hardware, Desktop Computers, Microsoft Office 365 Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: GDIT is seeking a qualified candidate to provide comprehensive IT assistance and consulting services, including

Full-time

USD 30.44 - 41.18 per hour

ServiceNow Help Desk Support

Remote

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Today

Job Family: SAAS/PAAS/Cloud Application Development Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applications

Full-time

USD 53,000.00 - 88,000.00 per year

Senior SAP ECP Help Desk Analyst

Remote

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8d ago

Position: Senior SAP ECP Help Desk Analyst Location: Remote with occasional travel to Denver, CO - Expenses paid Duration:3 to 6 months contract to hire Role Overview: Seeking a Senior SAP ECP Help Desk Analyst to provide Tier 1 support for SAP SuccessFactors Employee Central Payroll, assisting employees, HR, Payroll, and business users. Key Responsibilities: Handle payroll inquiries, system issues, and configuration requests. Troubleshoot incidents, resolve issues, and escalate complex

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Contract, Third Party

$55 - $60

Desktop Technician/ End Point Specialist

Austin, Texas

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Today

job summary: Are you a hardware hero who loves being in the thick of the action? We need a Desktop Technician who thrives on high-energy deployments and delivering "white-glove" support. This isn't just about swapping monitors; it's about ensuring our team has the cutting-edge tools they need to succeed. The Mission The Hardware Overhaul: Take the lead on unboxing, configuring, and deploying next-gen workstations and peripherals. The Front Line: Act as the face of IT, guiding end-users thro

Contract

USD25 - USD30

IT Support Specialist

Austin, Texas

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13d ago

Title: IT Support Specialist Location: Austin TX ( Onsite ) Job Brief: As an End User Services Specialist at Client, you will deliver technical support and seamless IT operational experiences to internal team members. You will act as a primary technical resource, ensuring local and remote employees have the hardware, software, identity access, and network reliability needed to build the future of construction technology. Must Haves 2+ years in an enterprise IT support, Help Desk, or End User Se

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Contract

$20 - $30

Endpoint Support Specialist

Austin, Texas

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Today

RESPONSIBILITIES: Kforce has an exciting one-year contract position, with the opportunity to convert into a full-time role, with a client in Austin, TX. This client is seeking an onsite Endpoint Support Specialist, and the role supports various sites with the main office located in Downtown Austin. Principal Accountabilities: * Provide break/fix support for phones, computers, and printers to ensure that endpoint technology assets function at optimal level * Install new and updated end-user devic

Contract

$25 - $29 hourly

Jr. IT Administrator

Austin, Texas

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Today

Jr. IT Administrator About Paradromics At Paradromics, we're enabling a future where direct data interfaces with the brain unlock technology solutions to unmet medical challenges. A revolutionary leap beyond today's lab-confined brain-computer interfaces (BCI), our Connexus Direct Data Interface (DDI) collects an unprecedented number of individual neural signals with a fully implantable device designed for long-term daily service. Our first clinical application is an assistive communication d

Full-time

Director of Global Operations & Compliance

Hybrid in Austin, Texas

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Today

Director of Global Operations & Compliance Location: Austin, TX | Hybrid / WFH | Relocation considered Experience: 10+ years | Start: ASAP Full Time If you are an entrepreneurial, hands-on problem solver who enjoys wearing multiple hats, taking ownership, learning quickly, and getting things done while also thinking strategically this job is for you. We are looking for someone who thrives in a small, growing technology business, is comfortable with ambiguity, understands technology, and naturall

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Full-time

Depends on Experience

SOAH - Systems Administrator III (Microsoft 365 & SharePoint Services)

Austin, Texas

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Today

Job Description Performs complex (journeylevel) systems administration work. Responsibilities include the upkeep, configuration, and reliable operation of agency information systems. Installs and upgrades computer components and system software to ensure system performance, security, and availability. Serves as a help desk administrator, responding to daily calls, emails, and support requests to resolve technical issues and maintain a high level of customer service. Works under general supervis

Full-time

USD 5,888.50 - 5,888.50 per month

Service Technician

Hybrid in Austin, Texas

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Yesterday

Were hiring a Service Desk Technician II for a full-time, hybrid role in Austin, TX, combining remote Tier 2 support with onsite work at client sites across the area. Responsibilities Serve as the go-to Tier 2 technician for our Austin-area clients, splitting time between remote service desk work and onsite visits.Handle Tier 2 remote support and administrative changes across Microsoft 365, Azure/Entra ID, Active Directory and Intune.Lead onsite support for a newly onboarded client in Austin, p

Full-time

Depends on Experience

Help_desk jobs in Austin, TX, USA