helpdesk analyst Jobs in arkansas

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Help Desk Analyst

Robert Half

Little Rock, Arkansas, USA

Full-time

Description We are in search of a Help Desk Analyst to be part of our team based in Little Rock, Arkansas. This role involves diagnosing and resolving unique, nonrecurring problems associated with application software and operating systems. It also includes managing computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment. Responsibilities: Diagnose and resolve unique, nonrecurring problems associated with application software and ope

Site Operations Manager

Revolution Technologies

Little Rock, Arkansas, USA

Contract

The Technical Operations Manager oversees the day-to-day output environment needs of customers, collaborating closely with client contacts, end-users, and other resources to meet Service Level Agreements (SLAs). This role involves creating and implementing operational practices, generating advanced MS Excel reports, monitoring service levels, and acting as the primary point of contact for the customer. Additionally, the Manager facilitates process improvements, coordinates with project teams, co