it service management Jobs in phoenix, az

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IT Service Process Manager

TriWest Healthcare Alliance

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Phoenix, Arizona, USA

Full-time

We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only) Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary This role will be responsible for the ongoing development and management of IT service management processes, to include: Knowledge, Incident, Problem, Event Change and Asset Management leveraging formal Information Technology Inf
Posted 16 days ago | Updated 5 hours ago

IT Asset Management Specialist (100% Onsite)

SR International Inc.

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Phoenix, Arizona, USA

Contract

MUST BE LOCAL RESIDENT OF ARIZONA, Non-Locals will not be considered. City of Phoenix - IT Asset Management Specialist- 128921 (100% On-Site) Location: 305 W. Washington St, Phoenix, AZ. 85003 Closing Date & Time: 4/8/2024 3:00:00 PM Shift Hour: 7AM-3:30pm Job Description: We are seeking a highly organized and detail-oriented IT Asset Management Specialist to join our IT department. The IT Asset Management Specialist will help with maintaining the lifecycle management of information technology
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Posted 25 days ago

Manager, IT Service Desk Technologies

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM) framework. This individual will serve as the drivi
Posted 4 days ago | Updated 5 hours ago

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit
Posted 11 days ago | Updated 5 hours ago

Service Management Senior Associate

Navigant Consulting

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Remote

Full-time

Job Family : Client Experience Travel Required : Up to 10% Clearance Required : None What You Will Do : Services Management is a significant strategic initiative which will require strong leadership and collaboration across all verticals and functional areas of Guidehouse. For the Service Management Senior Associate to be successful, the candidate must be able to collaborate with other stakeholders (including executives), be proactive, have experience in client service and/or sales, strong writi
Posted 6 days ago | Updated 5 hours ago

Senior Knowledge Domain Engineer - User Experience & Service Management

ServiceNow, Inc.

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Remote or Orlando, Florida, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 9 days ago | Updated 5 hours ago

Service Management Automation X (SMAX) Administrator

System Soft Technologies

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Remote

Contract

System Soft Technologies is widely recognized for its professionalism, strong corporate morals, customer satisfaction, and effective business practices. We provide a full spectrum of business and IT services and solutions, including custom application development, enterprise solutions, systems integration, mobility solutions, and business information management. System Soft Technologies combines business domain knowledge with industry-specific practices and methodologies to offer unique solution
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Posted 45 days ago | Updated 31 days ago

IT Service Desk Analyst

Summit 7 Systems

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Remote

Full-time

Salary*: $40,000 $55,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you re a person with life beyond work, that s why we invest in these meaningful health and we
Posted 17 days ago

ServiceNow Specialist (with TSOM - Telecommunications Service Operations Management)

TeknoBit Solutions Inc.

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Remote

Contract

Client is a leading telecommunications company dedicated to delivering high-quality services to our customers. We are currently seeking a skilled Telecommunications Service Operations Management (TSOM) ServiceNow Specialist to join our team and play a key role in optimizing our operations. Job Description: As a Telecommunications Service Operations Management (TSOM) ServiceNow Specialist, you will be responsible for managing and optimizing our telecommunications service operations using the Serv
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Posted 3 days ago

Telecommunications Service Operations Management (TSOM) Service Now

AgreeYa Solutions

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Remote

Contract, Third Party

Job Title: TSOM ServiceNow Specialist Location: Remote Duration: 12+ Months contract with possible extension Client is a leading telecommunications company dedicated to delivering high-quality services to our customers. We are currently seeking a skilled Telecommunications Service Operations Management (TSOM) ServiceNow Specialist to join our team and play a key role in optimizing our operations. Job Description: As a Telecommunications Service Operations Management (TSOM) ServiceNow Specialist
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Posted 18 days ago | Updated 2 days ago

ITSM Change Manager (Hybrid)

Irvine Technology Corporation (ITC)

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Scottsdale, Arizona, USA

Contract

ITSM Change Manager (Hybrid) We have an immediate need for a contract ITSM Change Manager to join one of the nation s largest independent automotive parts retailers. Location: Scottsdale, AZ (Hybrid) This job expects to pay about $40 50 per hour. What You Will Do: Conduct change management review meeting twice weeklyChair daily Operational review of changesPublish communication for potential customer impacting changesTrack past due change tasksEnsure changes comply to standardsDevelop and docum
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Posted 52 days ago | Updated moments ago

IT Contracts & Vendor Management Analyst

Precision System Design Inc.

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Remote or Cleveland, Ohio, USA

Contract

Our F100 client located near Cleveland, OH is looking for a detail-oriented and energetic IT Contracts and Vendor Management Analyst for a REMOTE, 6-month contract-to-hire position. They are searching for a resource to help with their backlog of IT (software, hardware and telecom) procurement work - they're looking for a versatile resource who is comfortable working with a variety of IT vendors and business executives in order to understand technology roadmaps and comply with inventory control p
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Posted 25 days ago | Updated 22 hours ago

Staff Product Designer, IT Asset Management

ServiceNow, Inc.

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Remote or Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 5 days ago | Updated 5 hours ago

Senior Director, IT Crisis Management (Remote)

Kaiser Permanente

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Remote or Pleasanton, California, USA

Full-time

Description: Role is fully remote, however, you must reside (or being willing to relocate) to a state where Kaiser Permanente does business (WA, OR, CA, CO, HI, GA, MD, VA, DC). Is a domain expert, both in security and hospital operations. Can interface closely with TRO and Hospital Operations for exercise planning. Has strong communication and leadership skills. Led the recovery from a cyber-attack for their organization. This position is critical to effectively support critical functions for c
Posted 2 days ago | Updated 3 hours ago

IT Asset Management - Contract - W2 Only (No C2C) - Remote

iTech Solutions

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Remote or Philadelphia, Pennsylvania, USA

Contract

IT Asset ManagementOpen to Remote - Core hours M-F 8:30am - 5pm EST/CST time zones preferredThis position represents the Global & Identity (GXI) organization, Global Delivery & Optimization (GDO) department, Service Performance & Experience (SPX) group, and Technology Asset Management (TAM) team. Individuals in the position will be responsible developing and implementing a standardized model to create and maintain hardware asset data in the hardware asset management tool (ServiceNow). In additio
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Posted 5 days ago | Updated 5 hours ago

IT Asset Management - Contract - W2 Only (No C2C) - Remote

iTech Solutions

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Remote or Philadelphia, Pennsylvania, USA

Contract

IT Asset ManagementOpen to Remote - Core hours M-F 8:30am - 5pm EST/CST time zones preferredThis position represents the Global Experience & Identity (GXI) organization, Organizational Effectiveness & Delivery department, Service Performance & Experience (SPX) group, and Technology Asset Management team. Individuals in the position will be responsible for managing Software Licensing for a major publisher or specific group of licensed software products. Responsibilities include maintaining softwa
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Posted 5 days ago | Updated 5 hours ago

Support Tier I

Kforce Technology Staffing

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Remote or Phoenix, Arizona, USA

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 32 days ago | Updated 1 day ago

ITSM Change Manager

Motion Recruitment Partners, LLC

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Scottsdale, Arizona, USA

Full-time

Our client is seeking an ITSM Change Manager for their Scottsdale location. This is a full-time contract role with a hybrid schedule (2 days remote). Contract Duration: 9 months Required Skills & Experience This position requires a minimum of three years of technical experience in Information Technology. Three or more years supporting, leading, and/or adhering to Change Management. Minimum one year experience in Incident Management. Minimum one year experience in Release Management. Two or mo
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Posted 53 days ago | Updated 5 hours ago

Technical Support Specialist

Motion Recruitment Partners, LLC

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Phoenix, Arizona, USA

Full-time

Our client, a well known international resort and hotel company is urgently looking to hire a Technical Support Specialist to join their team in Phoenix, AZ! ** This is a 12 month contract to hire on a W2 offering a full benefits package** Required Skills & Experience 1-2+ years of experience Experience with Property Management Systems Experience with applications Experience with Networks transmitting Voice/Data/Fax and LAN/WAN communications Experience with telecommunications, PC, mainframe or
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Posted 2 days ago | Updated 5 hours ago

ServiceNow Architect/Developer

Motion Recruitment Partners, LLC

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Phoenix, Arizona, USA

Full-time

An infrastructure services consulting company is currently looking for a ServiceNow Architect/Developer to add to their growing team. This individual should understand ServiceNow architecture best practices but still be extremely hands on with the development side. They started a brand-new Service Now build for a government client about a year ago. This solution is largely "out of the box" vs highly customized with specialized fields because they must consider so many end clients. There is a hig
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Posted 60+ days ago | Updated 4 hours ago