Itil jobs in boston, ma

Principal Engineer - Major Incident Response & ITIL Platform

Marlborough, Massachusetts

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Today

A World-Class Team BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We're a team built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at BJ's At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package

Full-time

USD 137,500.00 - 175,500.00 per year

GovSlack Administrator

Boston, Massachusetts

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10d ago

This role supports the U.S. Air Force Cloud One Architecture and Common Shared Services contract and currently has an opening for a GovSlack Administrator. The CloudOne program is seeking a GovSlack Administrator that will be responsible for managing, configuring, and maintaining an organization's GovSlack instance. Unlike standard commercial Slack admins, a GovSlack Admin must operate within a highly secure AWS GovCloud environment and strictly enforce rigorous government compliance standards.

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Full-time

80,000 - 104,000

Desktop Support Engineer

Boston, Massachusetts

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Today

Hello, Hope you are doing great. We have an immediate Requirements for these role Hiring:Desktop Support Engineer Location: Boston, MA (South Station office) Job Type: Full Time Role Job description: Good Customer Service Skills Demonstrate technical experience Proficient in configuring, managing, and troubleshooting Windows 10 and Windows 11 operating systems Skilled in System administrative tasks Experience troubleshooting Application and Operating System related issues Knowledge on Network

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Full-time

Depends on Experience

IT Manager (Infrastructure/ AWS)

Hybrid in Boston, Massachusetts

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Today

Role: IT Manager (Infrastructure / AWS) Location: Boston, MA, or Lewiston, ME, or Portland, ME 3 days/week (Hybrid) Exp: 10+ Duration: Long-term Interview: F2F interview is required Visa: Note: Candidate must be local (No relocation) Key requirements for the role include: Hands-On Expertise: The role is expected to be 70-80% hands-on senior engineering work and 20-30% management (team, vendors, etc.). The candidate must be comfortable logging into consoles and actively troubleshooting issues. H

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Contract, Third Party

Depends on Experience

Operations Lead-Application, Infrastructure & Service Management

Boston, Massachusetts

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25d ago

Operations Lead-Application, Infrastructure & Service Management (State Street Bank and Trust Company; Boston, MA): Specific duties of the Operations Lead position include: govern the Incident Management Process; govern Continuous Service Improvement for Incident Management; define and Maintain Corporate Policy for Incident Management; maintain a Priority and Impact Determination Matrix for Incident Management; define, measure and control SLAs and KPIs for Incident Management; build and govern a

Full-time

USD 238,285.00 - 262,113.00 per year

IBM Sterling OMS Production Support Lead

Boston, Massachusetts

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Today

Key Responsibilities Lead L2/L3 production support activities for IBM Sterling OMS and related integrated applications Manage critical incidents, prioritize issues, and drive timely resolution within SLA commitments Perform root cause analysis (RCA) and implement permanent fixes to prevent recurring issues Monitor OMS order flows, inventory transactions, fulfillment processes, batch jobs, integrations, and overall system health Coordinate with business users, infrastructure teams, vendors,

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Contract

DOE

IT Project Manager

Wakefield, Massachusetts

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Today

This opportunity is for an experienced IT Project Manager who will lead and drive a variety of technology projects spanning cloud platforms, Microsoft 365, cybersecurity, infrastructure, enterprise applications, system upgrades, and digital workplace solutions. In this role, you will work closely with technical teams, business leaders, and external partners to ensure complex projects are delivered successfully while balancing timelines, budgets, resources, and business objectives. This is an exc

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Contract

$55 - $75

Project Manager / Salesforce

Boston, Massachusetts

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Today

We are seeking an experienced IT Project Manager for a contract opportunity supporting a major public-sector technology modernization initiative. This role will focus on implementing a unified Salesforce Licensing, Permitting, and Inspection (LPI) platform, working across business teams, technical stakeholders, external vendors, and government agencies to deliver a modern digital experience. Onsite 3 times per week for the first 90 days and 2 after. This is an opportunity to take ownership of a

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Contract

$65 - $75

DevOps Platform Engineer Manager

Boston, Massachusetts

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Today

POSITION SUMMARY The Flexjet IT Team supports the technology needs of multiple established companies within the Private Jet industry. The DevOps Platform Engineering Manager is responsible for providing guidance and engineering solutions to fulfill business requirements using industry best practices and in accordance with architectural standards and engineering methodology. Have you always wanted to work for an innovative company that has the agility of a startup but has decades of experience as

Full-time

IT Service Operations Technician

Waltham, Massachusetts

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Today

As an IT Service Operations Technician you will be responsible for providing technical support and problem resolution for internal users. In this role you will handle a mix of routine and moderately complex IT issues involving software, hardware, and network access. How you will make an impact The specialist works with limited supervision, contributing to improving support procedures, and collaborates with team members to ensure a consistent, user-centered support experience. You will: Respond

Full-time

USD 33.00 - 37.00 per hour

Site System Administrator

Boston, Massachusetts

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 96,050.00 per year

IBM Sterling OMS SRE Application Production Support Engineer

Remote or Boston, Massachusetts

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Today

We are seeking a hands-on IBM Sterling OMS SRE Application Production Support Engineer to ensure the reliability, availability, and operational stability of enterprise order management applications. The candidate will provide L2L3 production support, proactively monitor application health, investigate incidents, and assist with ongoing modernization initiatives involving containers and microservices. This position emphasizes Sterling OMS production support, Splunk, Grafana, SQL, Linux, and inc

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Full-time, Part-time, Third Party, Contract

Information Security Analyst - Wakefield, Ma

Wakefield, Massachusetts

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Today

Job Description A growing professional services organization is seeking an Information Security Analyst to help safeguard enterprise systems, infrastructure, and data across the organization. This role serves as a technical security resource responsible for supporting and strengthening cybersecurity operations while maintaining a secure and reliable technology environment. The ideal candidate will have a strong foundation in information security, network security, and systems administration. Yo

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Contract

$40 - $60

Cybersecurity Operations Specialist

Wakefield, Massachusetts

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Today

Job Description Cybersecurity Operations Specialist Location: Wakefield, MA Employment Type: 12-Month Contract-to-Hire A growing consulting and technical services organization is seeking a Cybersecurity Operations Specialist to join its internal technology team. This role is responsible for maintaining and improving the security of a diverse enterprise environment that supports both office-based and remote operations. The ideal candidate is a hands-on security professional who is comfortable

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Contract

$50 - $60

Information Security Analyst - Wakefield, Ma

Wakefield, Massachusetts

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Today

Job Description A growing professional services organization is seeking an Information Security Analyst to join its cybersecurity and infrastructure team. This role will serve as a key technical resource responsible for protecting enterprise systems, networks, endpoints, cloud environments, and critical business data. The ideal candidate will have a strong background in information security, systems administration, and network security. You will be responsible for monitoring and improving the o

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Contract

$50 - $60

Cybersecurity Infrastructure Engineer - Wakefield, Ma

Wakefield, Massachusetts

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Today

Job Description A growing engineering and technology organization is seeking a Cybersecurity Infrastructure Engineer to serve as a key technical resource responsible for securing and supporting enterprise infrastructure across on-premises and cloud environments. This role offers a unique blend of cybersecurity, systems administration, network engineering, cloud security, and end-user support. The ideal candidate will be comfortable working across multiple technology domains while helping drive

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Contract

$40 - $60

Security Platform Governance & Resilience Lead

Quincy, Massachusetts

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25d ago

Location: Boston/Quincy, Massachusetts, United States Who we are looking for State Street is seeking a Security Platform Governance & Resilience Lead for our Security Platforms team, which is part of the State Street Cyber Fusion Center. The Security Platforms team designs, manages and supports the security technologies that enable cybersecurity operations across State Street. These platforms are critical to the firm's security posture, enabling threat detection, incident response, threat huntin

Full-time

USD 120,000.00 - 202,500.00 per year

The Major Incident and Problem Management Manager

Wellesley, Massachusetts

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Today

Job#: 3056430 Job Description: Apex Systems is a world-class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Major Incident and Problem Management Manager. For applicants who are interested in this opportunity, send your updated resume to Gabriel Ortega, Account Manager, at . Here are the details: Position: Major Incident and Problem Management Manager Location: Remot

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Full-time

$50 - $56 per hour

Application, Infrastructure & Service Management

Quincy, Massachusetts

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25d ago

Application, Infrastructure & Service Management (State Street Bank and Trust Company; Quincy, MA): A senior Robotic Process Automation role that will work with other Robotic Process Automation team members through the phases of use-case data exploration and prototyping to the design, implementation, deployment and support of the use-case. Will be responsible for the following: Provide Production and Platform Support for the following: Blue Prism and UiPath automations, Camunda orchestration wor

Full-time

USD 151,778.00 - 166,955.00 per year

IT Help Desk Supervisor (Hybrid)

Massachusetts

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Today

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It's our promise to you. Who we are At Intact Insurance Specialty Solutions, we are exper

Full-time

USD 88,000.00 - 125,000.00 per year

Itil jobs in Boston, MA, USA