Itil jobs in cincinnati, oh

ITIL Service Management Consultant - (NPW)

Remote

•

Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Customer Success Guide

Cincinnati, Ohio

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20d ago

Must Have Technical/Functional Skills Certified System Administrator (CSA) ITIL Foundation Certification Customer Success, IT service management, or SaaS related certifications are an advantageRoles & ResponsibilitiesServe as the first point of contact for customer inquiries across voice, chat, and email channels.Resolve customer issues at the first point of contact wherever possible, leveraging product knowledge and troubleshooting skills.Deliver a professional, empathetic, and consistent exper

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Full-time

65000 - 80000

ServiceNow Architect

Cincinnati, Ohio

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26d ago

About the job ServiceNow Architect 6+ years of ServiceNow experience, with at least 3+ years in a ServiceNow Architect role. Proven experience assessing and optimizing mid level enterprise-scale ServiceNow environments. Expertise in ServiceNow architecture, platform design, and implementation best practices. Strong knowledge of: ITSMITOMCMDBService CatalogDiscoveryAsset ManagementIntegration HubFlow DesignerPerformance Analytics Experience creating platform roadmaps, governance frameworks, an

Full-time

Major Incident Engineer

Cincinnati, Ohio

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4d ago

Location: Cincinnati, OH (100% Onsite)Travel: Occasional travel requiredOn-Call: Participation in a rotating on-call schedule required Job Overview: o We are seeking a Major Incident & Site Reliability Engineer to support critical production environments by leading high-severity incident response, driving service restoration, and improving system reliability. o This role requires strong technical troubleshooting skills, cross-functional collaboration, and experience managing enterprise producti

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Contract

Depends on Experience

Sr. Project Manager - A&D Security

Remote or Cincinnati, Ohio

•

Today

Description The Senior Manager, M& A Security, is responsible for ensuring the security and integrity of the organization's acquisitions and divesture (A& D) (M& A) activities globally. This role involves developing and implementing robust security strategies to protect sensitive data and assets during critical business activities, conducting detailed cyber security due diligence assessments, and driving comprehensive security plans for newly acquired or divested companies. This position is eli

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Contract

USD 66.00 - 75.00 per hour

Site System Administrator

Cincinnati, Ohio

•

Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 86,450.00 per year

Senior Work Management Engineer

Cincinnati, Ohio

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Today

The E.W. Scripps Company | Remote | Full-Time Are you passionate about building scalable platforms that transform how organizations work? Do you thrive at the intersection of technology and business process? The E.W. Scripps Company is seeking a Senior Work Management Engineer to own and evolve our enterprise-wide work management platform. This is a unique opportunity to shape how teams across Scripps collaborate, deliver services, and drive operational excellence. As the technical owner of ou

Full-time

IT Site Operations Lead

Cincinnati, Ohio

•

Today

Key Responsibilities: Service Delivery & Customer Focus Own incident management and issue resolution at the site with a strong emphasis on customer service, SLAs, and business continuity.Collaborate with business users to track, prioritize, and resolve requests using Jira or equivalent ticketing tools.Demonstrate clear, effective communication with stakeholders at all levels of the organization. Security, Compliance & Risk Management Accountable for IT compliance at the site, including SOX cont

Full-time

VP, Consumer Bank Service Delivery Manager

Ohio

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Today

Role Summary/Purpose: The Service Delivery manager will be responsible for supporting all production applications and services for SYF?s Retail Bank. This role is responsible for collaborating with, 3rd Party Vendors, product owners, program manager and business leaders to ensure that all Service Levels are met or exceeded for the Digital Bank. Essential Responsibilities: Lead and govern the Digital Consumer Bank\'s Change, Incident and Release Management processes within SYF and with various

Full-time

Sr ServiceNow CMDB (Remote)

Remote

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9d ago

Role: ServiceNow CMDBWork Location : Plano, TX (Remote) Lead the CMDB and Configuration Management service, ensuring accurate, complete, and reliable configuration data to support ITSM processes, service delivery, and operational decision-making. Manage complex CMDB-related service delivery activities, including data quality, CI lifecycle governance, relationship mapping, process adherence, and ongoing operational support. Lead cross-functional initiatives with ServiceNow, infrastructure, appli

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Contract, Third Party

Depends on Experience

IFS 7 Application Support - Remote

Remote

•

Today

Key Responsibilities: User Support:Acting as a point of contact for end users, providing guidance, resolving inquiries, and ensuring effective use of the IFS system through training and documentation. User Maintenance:Onboarding and offboarding of users following very specific procedures to ensure compliance with audit requirements. Incident Problem Management:Logging and tracking tickets, resolving incidents and service requests, and proactively identifying and addressing recurring issues. SOX

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Contract, Third Party

Depends on Experience

eSignature/DocuSign Consultant

Remote

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10d ago

Job Title: DocuSign Platform Lead / Senior DocuSign Administrator Location: Remote Client: NTT Data / Thermo Fisher Position Summary We are seeking an experienced DocuSign Platform Lead / Senior DocuSign Administrator to own the administration, configuration, integration, support, and continuous improvement of the enterprise DocuSign eSignature platform. The ideal candidate will bring strong hands-on expertise in DocuSign administration, workflow and template design, REST API/SDK integrations,

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Contract, Third Party

Depends on Experience

Senior Manager A&D Cybersecurity

Remote or Cincinnati, Ohio

•

Today

Description Overview We are seeking a Senior Manager, M& A Security to lead cybersecurity activities supporting acquisitions, divestitures, and strategic business transactions. This individual will serve as the Information Security lead for M& A initiatives, partnering with executive leadership, legal, compliance, infrastructure, application, and business teams to assess cyber risk, perform security due diligence, and execute post-transaction security integration strategies. The ideal candidat

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Contract

USD 75.00 - 80.00 per hour

ServiceNow Technical Lead - ITSM / ITAM / ITOM / CSM / FSM

Remote

•

Yesterday

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical Lead Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Ser

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Contract

Depends on Experience

ServiceNow SPM Technical Consultant

Remote

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9d ago

Role- ServiceNow SPM Technical Consultant Location :- Remote, USA Duration: Long Term Contract ServiceNow SPM Technical Consultant JD: Mandatory requirement to have active CSA & CIS CertificationCAD, CIS SPM, CIS APM Experience Required: 410 Years (Minimum 3+ years in ServiceNow developed and SPM solutions) Key Responsibilities: Design and develop ServiceNow SPM solutions based on business and functional requirements.Configure and customize SPM modules, including: Demand ManagementProject Po

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Contract

Depends on Experience

ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect

Remote

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11d ago

Role:- ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect Location: Remote (USA) Duration: 6 Months JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solutionUnderstanding customer business requirements and convert to functional requirementsResponsible for reviewing requirements for accurate estimationExperienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area

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Contract

$60 - $70

ServiceNow ITAM SME

Remote or San Diego, California

•

Today

Job Title: ServiceNow ITAM SME (Software Asset Management & Hardware Asset Management) Location: San Diego, CA (Remote) Mandatory Skills : ServiceNow CMDB, ServiceNow Integration Hub, ServiceNow ITSM ITAM, HAM, SAM Job description Experience 8+ years of overall IT experience 5+ years of hands-on experience in ServiceNow ITAM implementations Strong experience in SAM Pro, HAM Pro, CMDB, Discovery, and Asset Lifecycle Management Experience working in enterprise-scale ServiceNow environments Key

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Full-time, Part-time, Third Party, Contract

Tier II: IT Specialist (Frankfort, Germany)

Remote

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24d ago

Job Title: Tier II IT Specialist Location:Singapore (Home Base) Travel Requirements: Extensive worldwide travel (up to 70% of the time) Must be a U.S.citizen Must have a Secret Clearance Job Overview: ACI is seeking a skilled and dynamic Tier II IT Specialist to join our global IT team. Based in Singapore, this role involves providing comprehensive technical support and IT solutions across various international sites. The ideal candidate will possess strong problem-solving skills, adaptability,

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Full-time

Depends on Experience

Technical Peoplesoft Applications Manager

Remote

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2d ago

Step into a leadership role where youll shape the future of enterprise systems and drive impactful IT initiatives. Long Term Contract Hybrid in RI-would consider remote for qualified out of state candidate $100/hr ERP Systems, Enterprise Applications, ITSM Frameworks, ITIL, PeopleSoft ,Oracle Cloud, Change Management. This individual will build and maintain a Peoplesoft infrastructure in Oracle cloud and manage a team for operational day to day work as well as major PeopleSoft upgrades. Were

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Contract

98 - 100

Clinical User Experience Analyst-# 26-19735

Remote

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11d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

Itil jobs in Cincinnati, OH, USA