Cambridge, Massachusetts
•
3d ago
We are hiring a Tier 1 IT Support Specialist to provide first-level technical support for end users in an onsite environment. This role will support users via phone and remote tools, troubleshoot Mac and Windows operating systems, support email and desktop applications, and document all work in a ticketing system. The ideal candidate has strong customer service skills and experience resolving hardware, software, and printer issues. Required QualificationsHigh School Diploma / GED requiredExperie
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