Remote or Toronto, Ontario
•
Yesterday
Role: Genesys platform tester Location: Remote (Canada) Duration: Long TermExperience: 9 Years Description: Hands-on experience creating and executing API payloads in PostmanExperience testing Genesys call flows from the Genesys UI perspective, rather than through phone calls Working/Testing knowledge of the Genesys UI, including checking call status, agent scripts, and secured messages Working/Testing knowledge of CRM integration to Genesys Working/Testing knowledge of chatbots and live-agent
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