Remote
•
12d ago
Must have Skills: Contact Center Management, Root Cause Analysis, Release and deployment, Amazon Connect, Good To Have Skills: AWS Lambda, Job Description: Troubleshoot and resolve Amazon Connect bugs, issues, and incidents reported by business and Contact Center teams.Analyze Contact Flows, routing, queues, agent configuration, integrations, and AWS components to identify the root cause of issues.Develop and implement engineering fixes, enhancements, and technical solutions to address identifie
Easy Apply
Contract
$50 - $60
















