White Plains, New York
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Today
Our client - a major utility firm based out of Westchester County, NY - has an immediate need for a Service Desk Analyst. Details listed below: Project Overview: This role will field incoming Help Desk requests from end users via both telephone and e-mail in a courteoprofessional manner. Document all pertinent end user information. Resolve computer issues on impact. Escalate calls to appropriate support groups in IT. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers s
Contract, Third Party
DOE
