Service desk jobs in new york

New York, New York

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Today

Service Desk Analyst Location: New York-NY 10016 Duration: 06+ Months (Contract to Hire) Manage level 1 and 2 service Incidents/requests from report to resolution Provide support and services to users, seeking to resolve as many calls as possible at level 1 and 2 Provide customer with a single point of contact for Service Desk activities, for problems, incidents and request items Contribute to the continuous process improvement of the Service Desk Area Remain technically kn

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Contract, Third Party

Depends on Experience

Junior Service Desk Analyst

New York, New York

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Today

RESPONSIBILITIES: Kforce has a client in New York, NY that is seeking a Junior Service Desk Analyst to provide Level 1 technical support in a fast-paced healthcare environment. This entry-level role will assist end users through phone, live chat, email, service portal, and ticket queues while developing technical, troubleshooting, and customer service skills. Responsibilities: * Provide Level 1 support for incidents, service requests, tasks, and work orders * Troubleshoot basic hardware, softwa

Contract

$27 - $28 hourly

Service Desk Analyst

New York, New York

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10d ago

Job Summary: The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the organization, which includes seven hospital networks and the corporate office. Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their assigned tour (I, II or ). Provide support and customer service to users, promote and / or escalate problem, incident, and request action items. Provide real-time Service Desk coverage to meet and exceed service

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Contract, Third Party

Depends on Experience

Service Desk Analyst

New York, New York

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Today

RESPONSIBILITIES: Kforce has a client in New York, NY is seeking a Service Desk Analyst in the tristate area to provide front-line, Level 1 and Level 1.5 IT support within a large, enterprise environment. This role will serve as a primary point of contact for end users, responding to technical issues and service requests through phone, email, and automated ticket queues. Summary: The ideal candidate will deliver exceptional customer service, resolve issues efficiently, and appropriately triage

Contract

$28 - $30 hourly

Junior IT Service Desk Specialist

New York, New York

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Yesterday

Description: Hybrid Mostly Remote in New York, NY Our client is seeking a Junior IT Service Desk Specialist to provide first-level technical support in a Microsoft-based enterprise environment. The specialist will act as the primary point of contact for technical issues, support workstation deployment, and assist with account administration, asset management, and service request fulfillment. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 cons

Contract

Manager, IT Service Desk & End User Computing

Tarrytown, New York

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Today

About the RoleOur client is seeking an experienced Manager, IT Service Desk & End User Computing to lead a high-performing technical support organization serving a multi-site healthcare environment. This role is ideal for a hands-on technical leader who enjoys developing teams, improving service operations, and driving meaningful change. You'll oversee Service Desk and End User Computing operations while implementing IT Service Management (ITSM) best practices, improving operational metrics, and

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Full-time

Depends on Experience

IT Service Desk Specialist (Onsite Greenwich Connecticut)

Greenwich, Connecticut

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Today

Job Title: IT Service Desk Specialist Location: Greenwich, CT (Onsite) Our client is a highly profitable, legacy maritime titan operating a global fleet of about 200 vessels that transport critical commodities worldwide. Backed by over 50 years of proven financial success and a workforce of more than 1k+ onshore professionals, they offer rock-solid global stability and the massive resources of a deeply established industry leader. They are actively seeking an IT Service Desk Specialist to join

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Full-time

USD 80,000.00 per year

Service Desk Analyst

Remote or Arlington, Virginia

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Today

job summary: Serve as a Service Desk Analyst for Randstad Technologies, providing Level 1 IT support to customers through phone support and remote access. Responsibilities include assisting end users with basic technical issues, troubleshooting workstations, and supporting VPN and RDP connections. Prior experience or training with workstation support, VPNs, and remote desktop tools is required. Shifts: 7:00 AM - 4:00 PM EST (Monday-Friday) or 11:00 AM - 8:00 PM EST (Monday-Friday) location: Te

Full-time

USD16 - USD16

Cloud Service Desk Engineer

Remote

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4d ago

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

USD 78,537.00 per year

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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26d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

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Contract

$20 - $25

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

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26d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

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Contract

Depends on Experience

Global IT Manager/Hybrid Hoboken/End User Support

Hoboken, New Jersey

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Today

A global industry leader is seeking a full-time Global IT Manager to lead its worldwide End User Support organization. This is a hybrid position in Hoboken, NJ (2-3 days onsite) supporting over 6,000 employees and 12,000 end-user devices across a global enterprise. This leadership role will drive IT Service Desk operations, ServiceNow initiatives, and the adoption of AI technologies, including Claude, Microsoft Copilot, and AI-powered self-service agents, to modernize the employee support experi

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Full-time

$150000 - $160000

College Aide- Help Desk Technician

New York, New York

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Today

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in of community-based organizations and programs to alleviate the effects of poverty and to opportunities for New Yorkers and communities to flourish. DYCD is seeking an IT Help Desk College Aide to perform the following : - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and software computer syste

Part-time

USD 20.00 - 30.00 per hour

Associate Director, Wireless Engineering

New York, New York

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Today

Position Summary The Associate Director, Wireless Infrastructure manages the daily operations of NYU's local and global wireless network, including the design, implementation, and maintenance of hardware and software. Manage the wireless engineering staff and provide technical guidance, training, and support. Develop and implement project initiatives to sustain network stability and future growth for the NYU campus and global sites' wireless networks. Develop short and long-term strategic plans

Full-time

USD 185,861.50 - 225,861.50 per year

Telecom Engineer - TCENGG 26-09739

New York, New York

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Today

Job Title: Telecom Engineer Duration: 12 Months (35 Hours per Week) Location: Brooklyn & Bronx, NY (100% Onsite Secure Facilities) Job Description:We are seeking a skilled Telecom Engineer to support and maintain enterprise telecommunications infrastructure across multiple locations. This role involves hands-on support, system administration, vendor coordination, and infrastructure management to ensure reliable and efficient telecom services. The position requires working onsite, including suppo

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Contract, Third Party

Depends on Experience

IT Support Specialist

New York, New York

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Today

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position is based in our New York office. Description: We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that supports all PCs, phones, AV equipment, IT peripherals and IT Infrastructure in the office. The position reports to a

Full-time

USD 33.50 - 53.20 per hour

IT Training Specialist

Kings Point, New York

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Today

Job ID: 2615612 Location: Kings Point, NY, US Date Posted: 2026-08-12 Category: Information Technology Subcategory: Knowl/Collab Engr Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description Job Summary We are seeking an IT Training Specialist based at the United States Merchant Marine Academy in Kings Point, NY. This role is onsite and may have flexibility for

Full-time

USD 80,001.00 - 120,000.00 per year

Data & AI Platforms Program Manager

New York, New York

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Today

Overview We are seeking a highly organized and proactive Platforms Program Manager (PM) to oversee the onboarding, governance, and operational excellence of Data & AI platform initiatives. This role will work closely with Digital Transformation (DTX) leaders, engineering teams, and cross-functional stakeholders to ensure platform scalability, compliance, and efficient delivery of enterprise initiatives, including GenAI use cases. The ideal candidate will have strong program management skills,

Full-time

USD 127,500.00 - 221,800.00 per year

Programmer Systems Analyst

New York, New York

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Today

The Information Technology department has an immediate opening for a Programmer/Systems Analyst. The successful candidate will offer support to our Production team and our business unit for a wide variety of critical software applications. The Programmer/Systems Analyst will also develop custom scripts and applications based on our project priority list, test applications regularly, create software patches for older platforms and perform routine maintenance on all our legacy systems Scope and Re

Full-time

USD 105,000.00 - 115,000.00 per year

Service desk jobs in New York, NY, USA