service desk Jobs in new york

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Service Desk Analyst

Michael Page International

New York, New York, USA

Contract

We seek an IT Service Desk Analyst who is responsible for providing technical support and assistance to internal staff and pension holders, ensuring smooth operations of digital systems and platforms. They troubleshoot issues, offer guidance on pension-related inquiries, and maintain a high standard of customer service to facilitate efficient management. Client Details A sizable Super Fund, aiding its members in attaining optimal financial standing for retirement. Description Provide technical

Service Desk Analyst

Spruce Technology Inc.

New York, New York, USA

Full-time, Contract

Applicants must be local to New York City, NY / New Jersey / or Southern Connecticut Areas (Driveable Distance to NYC/NY)Shift Hours: Schedule will be weekend night shift (Sat 8pm-9am, Sun 7pm-8am, Mon 8pm-8am).Job Summary: The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the enterprise, which includes seven hospital networks and the corporate office. Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their ass

AMER East Central Service Desk Manager

Stripe

New York, New York, USA

Full-time

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important

Service Desk Analyst

Velocity Search Group Inc.

New York, New York, USA

Contract

Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance. This role will provide a helpful and friendly first and second point of contact for our Global Technology Services department. The role will also provide technical support services for customer-related technologies which include fulfilling requests,

IT Service Desk / Technical Support

Trigyn Technologies, Inc.

New York, New York, USA

Contract, Third Party

Trigyn's direct government client has an immediate long term need for an IT Service Desk / Technical Support Consultant in Manhattan, NY. Description: Service Desk Agent provides technical support on software, hardware, network, and telephony issues for all staff. Agents diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes. Duties: ? Provide comprehensive IT technical support to user ? Maintain accurate call information in system ? Log, categorize and prioritize us

Sr. IT service Desk Analyst

Confidential Company

White Plains, New York, USA

Full-time

This position is onsite and requires you to work 50% in White Plains, NY and 50% in Midtown, NYC- This wil be on a weekly basis. Must have excellent knowledge of windows PC operating systems. IT Hardware including and not limited to desktops, laptops, iPads, Thin client terminals, laser printers and smart phones. Cisco network switching, cisco phones, and network terminology, functions and troubleshooting. Active directory and Citrix- Must be able to deploy computers. 4-5 yrs plus exp working e

Service Desk Analyst

Velocity Search Group Inc.

New York, New York, USA

Contract

Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance. This role will provide a helpful and friendly first and second point of contact for our Global Technology Services department. The role will also provide technical support services for customer-related technologies which include fulfilling requests,

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Clinical Service Desk Representative

IDC Technologies

Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Clinical Service Desk Representative with one of our global consulting clients. Kindly click to apply if you are available and interested in the job role mentioned below. Title: Clinical Service Desk Representative Location: 100 % Remote Long Term Contract Position Job Description: - Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests.Possess familiarity w

Service Desk Technician (TIER 1)

Logicalis

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365).Provides support for mobile devices including configuration and em

Service Desk Technician - Bilingual Portuguese/English

Logicalis

Remote

Full-time

Job Description *THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & PORTUGUESE* Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint,

Manager, IT Service Desk Technologies

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM) framework. This individual will serve as the drivi

Service Desk Engineer

Nexus Tek

Remote

Full-time

NexusTek is a U.S based, managed IT service provider to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business. NexusTek s 300 employees span 35+ states to service our growing client base. We have physical offices in Denver, Irvine, and Boston. Working hours Monday thro

Service Desk Support Engineer( FTP and Message Way) -- > Remote

Millennium Global Technologies

Remote

Contract

Job Title: Service Desk Support Engineer Location: Remote Job Title: Service Desk Support Engineer Job Description: Note: Prior experience in the insurance industry will be considered a significant advantage. Job Overview: We are seeking a dedicated and experienced Service Desk Support Engineer to join our team as a consultant. This role will primarily involve providing critical support services to a leader in the insurance industry. The Service Desk Support Engineer will be responsible for

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana