telephony Jobs in philadelphia, pa

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Voice Analyst

Robert Half

Remote or Holland, Ohio, USA

Full-time

Description We are offering a contract to permanent employment opportunity for a Telecommunications Specialist. This role involves working remotely in our 24/7/365 Network Operations Center, where you will be responsible for maintaining and provisioning VoIP related products. You will serve as a primary escalation path for technical support and will also work directly with our Technical Support Engineers and VoIP Engineers to troubleshoot voice platforms. Responsibilities: Serve as an escalation

Voice Analyst

Robert Half

Remote or Holland, Ohio, USA

Full-time

Description We are looking for a Telecommunications Specialist to join our team. This role offers a contract to permanent employment opportunity, where you will be part of our 24/7/365 Network Operations Center, providing support and maintenance for our VoIP related products and services. This role is fully remote, providing an efficient platform for you to perform your responsibilities. Responsibilities: Act as a primary escalation path for field agents with VoIP related dispatches and trouble

Voice Analyst

Robert Half

Remote or Holland, Ohio, USA

Full-time

Description We are offering a contract to permanent employment opportunity for a Telecommunications Specialist. This role is primarily remote, focused on provisioning and maintaining VoIP related products and services. You will serve as a primary escalation path for technical support in our Network Operations Center and work closely with our Technical Support Engineers and VoIP Engineers. Responsibilities: Act as the primary escalation path for field agents dealing with VoIP related dispatches a

Technology Architect

Cognizant Technology Solutions

West Point, Pennsylvania, USA

Full-time

Requirement Analysis: Analyze business requirements related to customer service processes and identify opportunities for AI integration. 2. Solution Design: Design end-to-end AI solutions leveraging Salesforce Service Cloud capabilities, including Einstein Bots, Einstein Case Classification, and Einstein Next Best Action, Voice Transcription 3. AI Model Development: Develop and train machine learning models using Salesforce Einstein platform 4. Integration: Integrate AI-powered solutions with ot

Network Architect

Apex Systems

Philadelphia, Pennsylvania, USA

Full-time

Job#: 2025174 Job Description: Apex Systems is seeking an experienced Network Architect for an exciting opportunity for with our clients Telecommunications Infrastructure team. Review the job description below, then send your up-to-date resume to Wyatt via with the job posting# 2025174 referenced in the subject line. Individuals with active CISCO Certifications are encouraged to apply! The Network Architect will work with vendors on creating BOMs to ensure that all the proper equipment and data

Sr Network Engineer

Apex Systems

Philadelphia, Pennsylvania, USA

Full-time

Job#: 2022105 Job Description: Apex Systems is seeking an experienced Network Engineer for an exciting opportunity for with our clients Telecommunications Infrastructure team. Review the job description below, then send your up-to-date resume to Wyatt via with the job posting# 2022105 referenced in the subject line. Individuals with active CISCO Certifications are encouraged to apply! Under minimum supervision, the Senior Network Engineer implements mid to large scale complex network projects i

REMOTE - QA Engineer of CXOne Platform

CSS Tec

Remote

Contract

100% REMOTE - QA Engineer for the CXOne platform! Great opportunity! Overview: Our client, a NJ based Mortgage company, is seeking to hire a Senior QA engineer with deep knowledge in testing the Nice CxOne Customer Experience Platform. This is a 100% remote role and is 6 month contract to hire. Job Summary: The Senior QA Engineer is a results oriented, innovative problem solver with hands on testing experience and automating test cases using Selenium. This person will be responsible for designin

Voice Analyst

Robert Half

Remote or Holland, Ohio, USA

Full-time

Description We are looking for a Telecommunications Specialist to join our team. In this role, you will be providing technical support for our national voice services platform, including troubleshooting and maintaining VoIP systems. This role offers a contract to permanent employment opportunity and the position is fully remote. Responsibilities: Serve as the primary escalation path for field agents with VoIP related dispatches and trouble tickets. Continuously monitor network devices, interface

Senior Platform Owner, Voice

Campbell Soup Company

Remote

Full-time

Since 1869 we've connected people through food they love. Our history was created by remarkable people, ideas, and innovations. It serves as inspiration and foundation for our future success. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Michael Angelo's, noosa, Pace, Pacific Foods, Prego, Rao's Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July

Voice Analyst

Robert Half

Remote or Holland, Ohio, USA

Full-time

Description We are looking for a Telecommunications Specialist to join our team. This role offers a contract to permanent employment opportunity. As a Telecommunications Specialist, you will be responsible for provisioning and maintaining VoIP related products. You will serve as an escalation point of technical support and be responsible for the remote support, installation, and upkeep of our national voice services platform. Responsibilities: Serve as a primary escalation path for field agents

Voice Analyst

Robert Half

Remote or Holland, Ohio, USA

Full-time

Description We are offering an opportunity for a Telecommunications Specialist to join our team. This role mainly revolves around provisioning and maintaining VoIP related products and serving as an escalation point for technical support in our Network Operations Center. This is a remote position that's contract to permenant in employment. Responsibilities: Provide primary escalation for field agents with VoIP related dispatches and trouble tickets. Monitor network devices, interfaces, and troub

Sr Network Engineer

Apex Systems

Philadelphia, Pennsylvania, USA

Full-time

Job#: 2003505 Job Description: SR NETWORK ENGINEER About the Company We strive to maintain a culture of diversity and inclusivity and to provide employees with opportunities for growth, development, continuing education and advancement. You will enjoy a collaborative working environment that values innovation and creativity. Our health and wellness benefits are among the best in the region and our retirement savings plans allow you to plan for the future. Enjoy recreational, entertainment and cu

Voice Analyst

Robert Half

Remote or Holland, Ohio, USA

Full-time

Description We are offering a contract to permanent employment opportunity for a detail-oriented Telecommunications Specialist. The role involves serving as a Voice Analyst within our Network Operations Center, focusing on provisioning and maintaining VoIP related products. This fully remote position will play a significant role in supporting and troubleshooting our voice platforms, maintaining active communication with our customers, on-site technicians, carrier service providers, and our Techn

IVR Engineer [XTGL_36093] _ (Remote Job) [ASHWWIIN]

XTGlobal

Remote

Contract

Hi , Greetings from XTGlobal, Inc.! We at XTGlobal, Inc. are currently sourcing for IVR requirement. Request you to kindly review the job description given below and reply back if you are interested in pursuing this opportunity. Title: IVR Engineer [XTGL_36093] Location: (Remote Job) Type: 12+ Months Contract Position Summary: The Client is looking for an individual looking for the opportunity to make an immediate impact Strong collaborator looking to work with talented individuals from across

Workday Business Systems Analyst - REMOTE

Motion Recruitment Partners, LLC

Remote or Tallahassee, Florida, USA

Full-time

We are seeking a candidate with strong HRIS systems experience to join for a contract opportunity. The Workday Business Systems Analyst is responsible for ensuring the setup and configuration of all HR Technology-Workday. Manage configuration for Workday, Compensation, Advanced Compensation and Recruiting modules. This is a fully remote opportunity. The resource in this role must be able to work Eastern time hours. Contract Duration: 7 months Required Skills & Experience Strong working knowledge

Senior Messaging and Collaboration Engineer

Penn Medicine

Philadelphia, Pennsylvania, USA

Full-time

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our e

Sr. BI Specialist - BI and Reporting - Remote

Prime Therapeutics, LLC

Remote or Washington, District of Columbia, USA

Full-time

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Sr. BI Specialist - BI and Reporting - Remote Job Description Summary Deliver against business intelligence objectives including creating solutions for information delivery and data analytics projects with the goal of empowering and enabling business users with actionable information. Expectations inclu

Workday Integration Developer

Centraprise Corp

Philadelphia, Pennsylvania, USA

Full-time

Workday Integration Developer Philadelphia, PA Fulltime (Permanent) Complete Onsite Job Job Description: Technical/Functional Skills: Telephony Infrastructure (Cisco, Avaya, MS Teams) Experience with video, content sharing and collaboration tools (MS Teams) Experience with voice and video infrastructure tools & components (Cisco, Microsoft, Avaya, etc.) Knowledge of networking and network security stack (Web Proxy, SSL decryption ) Responsibilities: Designing, developing, and maintaining: Work

Project Manager

Buaut

Remote

Contract

Qualifications: Project Manager needed for 6 months, possibly extending to 12.Will be handling 2 different Contact Center implementation projects, one in Indiana and one in Florida.Remote is fine, EST or CST timezones preferred.Should have managed telephony projects or CCaaS projects, specifically involved Genysys and Google Dialog Flow. Genysys is the more important of the two

Unified Communication Lead

ApTask

Remote

Full-time

Job Title: Unified Communication Lead Location-Philadelphia, PA (Remote) Job Function TECHNOLOGY Desired Skills Cisco IP Telephony Key words to search in resume CUCM, Telepresence, VCS, Webex control hub, Telephony Infrastructure, AV Operations, MTRP & TAC, Telephony Infrastructure, AV Operations Technical/Functional Skills -MUST HAVE SKILLS Telephony Infrastructure, AV Operations & Unified Communications. Hands on experience with video, content sharing and collaboration tools (MS Teams, Webex,