Virtual agents jobs

Java Engineer (Architect / Technical Lead) - Agentic AI

Toronto, Ontario

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Today

Senior Java Engineer (Architect / Technical Lead) Agentic AI Location: Toronto, ON (Hybrid 3 days/week onsite) Job Type: 6-Month Contract (Extension up to 12 months possible) or Full-Time (FTE) About the Role We are seeking highly experienced, hands-on Senior Java Engineers with strong Software Engineering, Architecture, and Technical Leadership experience to join an innovation-driven team building next-generation Agentic AI solutions. This is not a traditional feature development role. We ar

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Third Party, Contract

Telecom OSS Tester with AI/Agentic AI Experience

Dallas, Texas

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Today

Position: Telecom OSS Tester with AI/Agentic AI Experience Location: New Jersey OR Dallas, TX Interview Mode: Virtual Contract Mode: Contract Job Description We are seeking a Telecom OSS Tester with AI expertise who can contribute to both OSS testing initiatives and AI-driven automation solutions. The ideal candidate should have experience building AI agents, intelligent test automation frameworks, and leveraging Generative AI technologies while working in Telecom OSS environments. Required

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Contract

AI/LLM Eng

Jersey City, New Jersey

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Today

AI/LLM Eng 12+ Months New jersey Must have experience in: Large Language Models (OpenAI/Azure OpenAI or similar) Very strong Prompt engineering skilla, function calling, RAG architectures Agentic AI frameworks (LangChain, LangGraph, CrewAI, AutoGen or similar) Vector databases (pgvector, Pinecone, Chroma, etc.) Python backend development (FastAPI/Flask) API integrations and workflow orchestration Deep Learning & Machine Learning (model training, fine-tuning, evaluation PyTorch/TensorFlo

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Contract

Power Platform Engineer, Hybrid - 69776

No location provided

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Today

Power Platform Engineer, Hybrid We have an immediate need for an experienced Power Platform Developer/Engineer with strong expertise in Microsoft Power Platform, application development, workflow automation, platform architecture, integrations, governance, and security. This is a hybrid position based in Charlotte, NC or Jacksonville, FL, with 3 days onsite. The ideal candidate will have deep experience in Microsoft Power Apps, Power Automate, Power BI, Power Virtual Agents, Power Platform Arch

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Contract

ServiceNow Now Assist Developer

New Jersey

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5d ago

Role: ServiceNow Now Assist Developer Location: NYC,NY Onsite Duration: Long-term Job Description We are looking for a ServiceNow professional with hands-on experience in Now Assist, ServiceNow's Generative AI capability. The candidate will be responsible for implementing AI-powered solutions, configuring Now Assist features, and integrating GenAI capabilities within ServiceNow workflows. Required Skills 5+ years of ServiceNow experience Hands-on experience with ServiceNow Now Assist Experien

Contract

Need Technical Writer with AI at Seattle, WA

Seattle, Washington

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19d ago

HI, Hope you are doing well, Role: Technical Writer with AI Location: Seattle, WA Duration: 6+ Months **This role is best suited for a technical writer who can bridge the gap between AI technology, contact center operations, and end-user documentation. The right candidate will be able to take complex AI-enabled workflows and translate them into clear, practical documentation that supports adoption, training, and operational success. Responsibilities Support the Knowledge Base and Copilot projec

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Third Party, Contract

Depends on Experience

Need - Technical Writer with AI - Seattle, WA - Locals Only

Seattle, Washington

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24d ago

Job Title: Technical Writer with AI Location: Seattle, WA Rate: DOE **This role is best suited for a technical writer who can bridge the gap between AI technology, contact center operations, and end-user documentation. The right candidate will be able to take complex AI-enabled workflows and translate them into clear, practical documentation that supports adoption, training, and operational success. Responsibilities Support the Knowledge Base and Copilot project delivery and organizational trans

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Contract

$80 - $85

Need Technical Writer with AI at Seattle, WA for Long term Contract

Seattle, Washington

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24d ago

Hi, Role: Technical Writer with AI Location: Seattle, WA Duration: 6+ Months Rate: DOE **This role is best suited for a technical writer who can bridge the gap between AI technology, contact center operations, and end-user documentation. The right candidate will be able to take complex AI-enabled workflows and translate them into clear, practical documentation that supports adoption, training, and operational success. Responsibilities Support the Knowledge Base and Copilot project delivery and o

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Contract

Depends on Experience

Principal Product Manager (Cloud Media Solutions) - Indianapolis, IN (Remote)

Remote

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2d ago

Job Title: Principal Product Manager (Cloud Media Solutions) Contract Location: Indianapolis, IN (Remote) Summary: As the Principal Product Manager, Media Solutions, you will bring strategic leadership, strong business acumen, and deep technical expertise to the Cloud platform. You are a critical thinker who thrives in highly cross-functional environments and can balance long-term vision with execution. In this role, you will lead the strategy, development, and delivery of Cloud Media Solutions,

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Contract

Depends on Experience

AI / Automation Engineer

Richmond, Virginia

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4d ago

This role is contingent upon a contract award. ICF is seeking an AI / Automation Engineer to design, build, and continuously improve the AI-enabled and automated capabilities that power service delivery for a federal technology program. Reporting to the Service Desk Manager, this role is responsible for the technical build-out of Tier Zero self-service tools, virtual agents, intelligent routing systems, and predictive maintenance capabilities that reduce human intervention and improve the end-us

Full-time

USD 108,006.00 - 183,610.00 per year

AI / Automation Engineer

Remote or Richmond, Virginia

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Today

Full-time

USD 108,006.00 - 183,610.00 per year

ServiceNow Architect (AI + CSDM + Automation)

No location provided

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Today

GovCIO is currently hiring a ServiceNow Architect (AI + CSDM + Automation) with an active Secret clearance to integrate security practices into software development and infrastructure operations by automating secure delivery pipelines, compliance controls, vulnerability management, and deployment processes. This role is based in Arlington, VA, as a hybrid/remote position. Responsibilities Responsibilities: Design scalable ServiceNow solutions aligned to enterprise architecture goals Lead implem

Full-time

USD 220,000.00 - 240,000.00 per year

Telephony Engineer

Remote

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11d ago

Telephony Engineer W2 ONLYAs a Telephony Engineer, you will be responsible for designing, deploying, and supporting AI-driven virtual agents, IVR solutions, and cloud telephony integrations. The ideal candidate will have expertise in Kore.ai (or similar Conversational AI platforms) and Five9 Contact Center technologies. ResponsibilitiesDesign, configure, and maintain Kore.ai (or similar) virtual assistantsBuild conversational flows, NLP bots, intent mapping, entity recognition, and AI model opti

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Contract

Manager, Azure Developer

Georgia

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Yesterday

The Manager, AzureDeveloper,is responsible fordesigning, building, andmaintainingrobust data pipelines, analytics products, and automated business solutions using Microsoft Azure andthe MicrosoftPower Platform. This role partners closely with business analysts, data architects, and product leads acrossTechnical(Product Governance)& Innovation to transform complex operational data (including PLM, Master Data, and Supply Chain metrics) into actionable business intelligence. The candidate will desi

Full-time

USD 124,600.00 - 148,200.00 per year

Manager, PLM Developer

Georgia

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Yesterday

The Manager, PLM Developeris responsible forleading the design, development, and delivery of integrated Product Lifecycle Management (PLM), master data, and analytics solutions that support businessobjectivesand data-driven decision-making. This rolepartners closely withbusinessR&D, Quality, and Regulatorystakeholders to analyze analytical and operational requirements, develop logical data models, and deliver scalable solutions across SAPPLM(Recipe and Development Mgmt.),SAPMDG, and MasterAzure/

Full-time

USD 124,600.00 - 148,200.00 per year

Manager, PLM Developer

Georgia

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Yesterday

Full-time

USD 124,600.00 - 148,200.00 per year

Genesys Cloud Application Engineer

Remote

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9d ago

Strong hands-on experience with Genesys Cloud CX, including Architect flows (inbound, outbound, in-queue, callback, digital), Data Actions, OAuth clients, and Admin configuration.Proven experience designing and implementing API integrations (REST/JSON, OAuth 2.0) between Genesys Cloud CX and systems such as Dynamics 365, ServiceNow, or custom applications.Experience building bots / virtual agents (Genesys Bot Flows, Dialogflow CX, Amazon Lex, or equivalent) and tuning intents, entities, and conv

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Full-time

$120,000 - $140,000

CX Business Systems Administrator

Miami, Florida

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Today

About Us Wag! Group Co. strives to be the number one platform to solve the service, product, and wellness needs of the modern U.S. pet household. Wag! pioneered on-demand dog walking in 2015 with the Wag! app, offering access to 5-star dog walking, sitting, and one-on-one training from a community of over 500,000 Pet Caregivers nationwide. Additionally, Wag! Group Co. operates Petted, one of the nation's largest pet insurance comparison marketplaces; Dog Food Advisor, a leading pet food review

Full-time

Senior Solution Architect

Remote

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2d ago

Tittle: Senior Solution Architect Location: Remote Duration; 9 Months Education: BS in Computer Science, Information Systems, Engineering, or other related disciplines, or equivalent technical experience/certification. An advanced degree (MS) is preferred but not required. Experience: Must have at least 8 10 years of progressive experience in solution architecture, with at least 3 5 years designing and implementing enterprise-scale contact center or customer engagement platforms in a federal gov

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Contract

Depends on Experience

Amazon Connect Developer

Richardson, Texas

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10d ago

Amazon Connect DeveloperJob DescriptionWe are seeking an experienced Amazon Connect Developer to design, develop, integrate, and support enterprise Contact Center as a Service (CCaaS) solutions using Amazon Connect, Amazon Lex, Amazon Bedrock, AWS Lambda, and Python. The ideal candidate will have strong hands-on experience with Amazon Connect, IVR, conversational AI, AWS services, and contact center application development, along with the ability to work across the complete software development

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Full-time

120,000 - 130,000