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Help Desk Analyst

MRoads

•

Conyers, Georgia, USA

Contract

Role : Help Desk Analyst Location : Conyers, GA Duration : Long Term Contract Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assis
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Posted 14 days ago

Bilingual Help Desk Analyst w/Call Center Exp

Resourcesoft, Inc.

•

Conyers, Georgia, USA

Third Party, Contract

Requirements: 2 or more years of experience with Microsoft Windows 7/10, MS Office Suite, and Outlook. Proficiency in high-volume call center operations and ticketing systems. Experience in diagnosing and resolving hardware issues. Experience with troubleshooting software and application issues. Experience in resolving network connectivity problems. Experience with Apple iOS mobile devices. Bilingual Spanish fluency and excellent customer service communication skills. Responsibilities: Provide c
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Posted 19 hours ago | Updated 19 hours ago

Help Desk Agent Second Shift

Sentinel Technologies

•

Downers Grove, Illinois, USA

Full-time

We re seeking a highly skilled and customer-focused Second Shift Help Desk Agent to join our team on the evening shift. In this role, you ll provide hands-on technical support, manage service requests, and execute critical patching tasks for our primary client. This is an onsite position with an initial 4 6-week in-office training period. The role is Monday through Friday 3:30pm-12am. Key Responsibilities Case Management: Independently manage and resolve ServiceNow cases during your shift with a
Posted 5 days ago

Desktop Support Technician

VDart, Inc.

•

Irvine, California, USA

Contract, Third Party

Job Title: Desktop Support Technician Location: Irvine, CA (Onsite) Duration / Term: Long-Term Contract Job Description We are seeking a proactive and customer-focused Desktop Support Technician to provide comprehensive hardware and software support for employees and new hires. This role involves imaging systems, troubleshooting across platforms, inventory management, and executive-level support, with occasional travel between offices (up to 150 miles). The ideal candidate will demonstrate stro
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Posted 11 hours ago

Help Desk Analyst

Masterapp Labs

•

Conyers, Georgia, USA

Contract

Job Title: Bilingual (Spanish) Helpdesk Support Analyst Location: Onsite Conyers, GA (Onsite) Interview Type: Onsite Important Requirements: Local Candidates Only Must be Bilingual Spanish Must have Call Center experience Do NOT submit candidates previously submitted to requisition #763341 Job Description: Provide first-level technical assistance on hardware, software, and connectivity issues. Troubleshoot and escalate tickets that exceed Tier 1 capabilities. Open tickets with internal and e
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Posted 1 day ago | Updated 16 hours ago

IT Help Desk Support

Blue Signal

•

Louisville, Kentucky, USA

Contract

IT Help Desk Support Join a nationally recognized healthcare network in delivering top-tier technology support to internal teams. This is an exciting opportunity for a skilled IT professional passionate about resolving technical issues, improving support systems, and collaborating across departments to keep operations running smoothly. You ll be at the heart of user support solving problems, guiding users, and keeping business systems efficient and dependable. **This is a contract position. Thi
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Posted 4 days ago

Sr Service desk

InfiCare Technologies

•

Plymouth, Massachusetts, USA

Full-time

Job title:- Sr Service desk Job location:- Plymouth, MA onsite position Job description:- You might really grab our attention if you can: 4 years of Phone support experience Mandatory 4 years of Windows Technical Service desk experience is necessary. Experience and Level 3 Expertise knowledge Windows 10, Window 11 Knowledge in windows buildout knowledge with the following: Windows, AD, Avamar, VMWare, Citrix, Exchange, SCCM, SCOM etc., ITSM ticketing tools such as Ivanti, ServiceNow etc., User p
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Posted 29 days ago | Updated 6 hours ago

IT Audio and Visual Technician local to ID

Serenity Info Tech, Inc.

•

Boise, Idaho, USA

Contract

General Position Summary: The IT Audio and visual Technician will support all Audio and Visual hardware and software for the courtrooms. This will include help desk tickets, new courtroom installs, remodeling of courtrooms, and Court Reporter Support hardware installs. The position is located based in Boise, Idaho and requires the resource to be fully onsite for the role, but also requires the ability to travel throughout the state. TRAVEL IS REQUIRED: This position will be traveling to all 44
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Posted 6 days ago | Updated 20 hours ago

IT Operations Support Specialist

tCognition, Inc

•

Augusta, Maine, USA

Contract, Third Party

Job Title: Client Technologies Specialist (Night Shift, Hybrid) Work Arrangement: Hybrid. Onsite twice a month (every other Wednesday). Work schedule is Sundays through Thursdays from 11:30pm to 8:00am. Duration: 1 year Client: State of Maine Top 3 Skills: Desktop SupportHelp Desk SupportCustomer Support Job Description: Primary Responsibilities: 50% Customer Service:Provide phone and ticket supportAct as an extension of the Service Desk to assist with after-hours callsLog all calls into the A
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Posted 8 days ago

Opening for Support Technician - FL

Aptuity Solutions, Inc

•

Fort Lauderdale, Florida, USA

Contract

We have an opening for Support Technician Location - Fort Lauderdale, FL Duration - 12+ months Job Description We are looking for applicants with Apple knowledge and experience in an enterprise environment that utilize or is familiar with Active Directory, Azure, Office 365, windows 10/11 troubleshooting skills. An active A+ certificate is not required but they should have completed it sometime in their technical career. The applicants should list the certifications that they have acquired. Posi
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Posted 5 days ago | Updated 1 day ago

Help Desk Analyst

OP Consulting Group LLC

•

Conyers, Georgia, USA

Full-time, Part-time, Third Party, Contract

Engagement Type Contract Short Description Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #763341** *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one
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Posted 6 days ago | Updated 9 hours ago

Sr. Desktop Support Technician ( 100 % Onsite ) ----- LOCALS ONLY

Zillion Technologies

•

Vienna, Virginia, USA

Contract

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma -- || 908-CALL-487-NOW-4334 Sr. Desktop Support Technician Duration: Long Term Ongoing Project with no end date Location : 100 % Onsite ( Vienna, VA ) Interpersonal/Communication: Excellent oral & written communication skills Excellent customer service skills Professional presence and maturity Detail-oriented Ability to work well with other team members Comfortab
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Posted 4 days ago | Updated 1 day ago

Project Manager - Project Support Specialist -State of MS

RICEFW Technologies Inc

•

Jackson, Mississippi, USA

Contract

Position Description and Job Skill Set Description of the job functions the contractor will be expected to perform. -Acquire knowledge of the new vital records database management system. -Answer incoming calls, online and email requests for assistance with the vital records database management system. -Provide additional training support to hospitals, funeral homes, Coroners offices, hospitals, hospices and nursing homes on how to use the vital records database management system. -Provide te
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Posted 25 days ago | Updated 1 hour ago

Help Desk Analyst 1 (Bilingual - Spanish) --- Atlanta, GA

TetriQ Solutions LLC

•

Georgia, USA

Contract

MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level managemen
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Posted 14 days ago | Updated 1 day ago

Exec Help Senior Technician

Aditi Consulting

•

Washington, District of Columbia, USA

Contract

Payrate: $55.00 - $57.00/hr.Summary: This position is in Washington, DC at the Department of Transportation Headquarters building. The client is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support to Political Appointees, Senior Executives, and their Administrative Assistants. Responsibilities: This role requires a very high level of technical proficiency and requires an individual with executive presence and strong communication skills.
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Posted 19 days ago | Updated 8 hours ago

Help Desk Technician

STEPFORD, Inc.

•

San Carlos, California, USA

Full-time

In-house help desk technical support person. Support is provided by phone, E-mail, remote desktop, RMM (Connectwise). Hours are 9-6 M-F with occasional after-hours work. Salaried position and overtime exempt. Applicant must live within 30 miles of San Carlos, CA. Company Profile: On-site support Remote help desk support VAR (partner for all major product lines) Carrier services (hosted VoIP, private line, Internet) Private hosting Cloud services including backup, DR, O365, security MSP Job Desc
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Posted 60+ days ago | Updated 26 days ago

IT Support Engineer

Perennial Resources International

•

New York, New York, USA

Full-time

NO H1S OR 3RD PARTIES. ROLE IS ONSITE MONDAY-THURSDAY, REMOTE FRIDAY HOURS ARE 9:00AM-6:00PM IT SUPPORT ENGINEER New York, NY Position Description This is a customer oriented support role centered on providing first-level technical support towards end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. A tech savvy individual with willingness to interact with users live or through other digital communication methods to provide guidance, trouble
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Posted 22 days ago | Updated 20 hours ago

Exec Help Junior Technician

Aditi Consulting

•

Washington, District of Columbia, USA

Contract

Payrate: $43.40 - $45.10/hr. Summary: This position is in Washington, DC at the Department of Transportation Headquarters building. The client is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support to Political Appointees, Senior Executives, and their Administrative Assistants. This role requires a very high level of technical proficiency and requires an individual with executive presence and strong communication skills. Top Qualificatio
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Posted 19 days ago | Updated 8 hours ago

IT Infrastructure & Ops Manager

Mitchell Martin, Inc.

•

Charlotte, North Carolina, USA

Full-time, Contract

Title: IT Infrastructure & Ops ManagerLocation: Southeastern U.S. (Onsite) Employment Type: Full TimeCompensation Pay Range:$120000-$135000/YrsDescription * Lead a high-performing team of IT professionals to ensure operational excellence. * Oversee IT supervisors and technical teams to align operations with business objectives. * Balance technical acumen and leadership to manage teams and optimize processes. * Maintain a secure, reliable, and scalable technology environment. * Drive continuous i
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Posted 13 days ago | Updated 8 hours ago

Help Desk Specialist

ResolveTech Solutions Inc.

•

Houston, Texas, USA

Full-time

Help Desk Specialist Houston, Texas 77064 Contract to Hire Rate: $30/Hr on W2 Locals ONLY s and s and those who are authorized to work for a fulltime/perm position are encouraged to apply. Requirements: 3 Years of proven working experience in providing Help Desk supportMaintain a high first-contact resolution percentage.3 Years experience supporting and troubleshooting connectivity to networks.Working knowledge of ITSM system, remote control software, Windows 10/11, Office 365.Experience with r
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Posted 25 days ago