Albany, New York
•
Today
Service Desk Technician Albany, NY Contract | 6-Month Minimum with Possible Extension Role Overview First point of contact for employee technology support via phone, portal, and in-person channels. Schedule Options 4 openings: 7A-4P | 10:30A-7P (last 2 hrs remote) | 8A-5P One Saturday/month | Occasional late shift coverage Responsibilities Triage and resolve incidents in Jira Service ManagementPassword resets, account unlocks, and access supportTroubleshoot virtual desktops, VPN, MFA, printers,
Full-time
USD 25.00 - 35.00 per hour












