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Technology Cons - Platforms - ServiceNow - ITSM - Manager - Multiple Positions - 1717340

Boston, Massachusetts

•

Today

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technology Consulting - Platforms - ServiceNow - IT Service Management - ITSM - Manager - Multiple Positions - 1717340, Ernst & Young U.S. LLP, Boston, MA. Assists clients by providing insights and recommendations on how ServiceNow aligns with and can support specifi

Full-time

USD 217,280.00 per year

ServiceNow Lead ITSM BPC - Now Assist / AI

Remote

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30+d ago

Job Title: ServiceNow Lead ITSM Business Process Consultant (BPC) Now Assist / AI Location: Remote (USA) Duration: Long-Term Contract We are seeking an experienced ServiceNow Lead ITSM Business Process Consultant (BPC) with deep expertise in ServiceNow ITSM, Now Assist, and AI-powered ServiceNow solutions Required Qualifications 8+ years of experience as a Business Process Consultant, Business Analyst, or ServiceNow Functional Lead. Strong expertise in ServiceNow ITSM modules including Incident

Easy Apply

Third Party, Contract

Depends on Experience

ServiceNow ITSM Migration Lead

Remote

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17d ago

Location:REMOTE# of Positions:1Eligibility:OpenClient Name / Domain:DXBill Rate:$?? per hourEmployment Mode:Contract / Corp-to-CorpContract Duration:6+ mos. ContractExperience:14+ yearsSkills:ServiceNow ITSM, ITOM, Discovery, Event Management, CMDB, Service Mapping, ITIL, Customer Presentation, Flawless Communication The Ask? Client is looking for a ServiceNow Solutions Architect / Technical Consultant ( ITSM, ITOM) to lead the design and implementation of ITSM and ITOM modules, including CMDB,

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Third Party, Contract

Depends on Experience

ITSM Developer

Remote

•

Today

Job Title: ITSM Developer Location: Washington, D.C. or Wilmington, DE (Remote) Duration: 12+ Months Note: Remote - Quarterly travel required for PI Planning (Washington, D.C. or Wilmington, DE). Required Skills: We are seeking a highly skilled ITSM Developer who can serve as a strategic partner between business stakeholders and technology teams. This role combines Business Analysis, Process Improvement, Service Management Consulting, ServiceNow Development, and AI Enablement through Now Assist.

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Contract, Third Party

$50+

ServiceNow ITSM Developer

Remote

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4d ago

Role Summary A ServiceNow Developer is responsible for designing, implementing, and maintaining enterprise-scale ServiceNow applications and workflows to optimize IT service management and support operations. This role involves collaborating with cross-functional teams, automating processes, developing integrations, and enhancing platform capabilities to improve efficiency and service delivery levels. The position requires a high level of technical expertise and the ability to support platform l

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Third Party, Contract

Depends on Experience

ServiceNow Architect - ITSM

Remote

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15d ago

Job Title: ServiceNow Architect ITSM, ITOM & HRSD Location: Melbourne FL (Remote) Years of Experience: 12+ Years Overall, 7+ Years ServiceNow Position Summary We are seeking an experienced ServiceNow Architect to lead the design, architecture, implementation, and optimization of enterprise ServiceNow solutions across IT Service Management (ITSM), IT Operations Management (ITOM), and Human Resources Service Delivery (HRSD). The ideal candidate will possess deep platform expertise, str

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Contract, Third Party

Depends on Experience

ServiceNow TSM (Telecommunications Service Management) Architect

Remote

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3d ago

Hiring: ServiceNow TSM Architect Location: Remote Job Type: Contract We are looking for an experienced ServiceNow Telecommunications Service Management (TSM) Architect to lead enterprise-scale ServiceNow implementations for telecom customers. Must-Have Skills: ServiceNow TSM (Telecommunications Service Management) ServiceNow CSM & ITSM CMDB & CSDM Flow Designer & IntegrationHub JavaScript, Business Rules, Script Includes, Client Scripts REST/SOAP APIs & MID Server OSS/BSS Integrations TM

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Contract

75+

ITSM Lead

Remote or Hybrid in Chicago, Illinois

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15d ago

Position: ITSM Lead Location:Chicago, Illinois Onsite/Hybrid/Remote Experience: [10-35 Years] Job Type: Full-time Role Overview We are hiring an experienced ITSM Lead to drive governance, service transition, and continuous improvement across enterprise IT operations. Key Responsibilities: Lead Service Transition & Risk Management ensuring smooth rollout of servicesManage stakeholders, training, and adoption across business & IT teamsOptimize ITSM tools (ServiceNow) with automation & workflow im

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Full-time

$80,000 - $120,000

ServiceNow ITOM / IT Operations Management

Remote

•

Today

Job Title: ServiceNow ITOM (IT Operations Management) DOD (Dept of Defense) / Department of War(DOW) projects ship required due to program access requirements. Must be eligible to obtain DOD Clearance Duration: up to 12 months Contract with possible extensions Location: Remote Work (Work From Home) Work Schedule: 4/10 First Shift, Monday to Thursday 10 hours per day. Pay Rate: $72.47/hr on W2 [the pay rate may differ depending on your skills, education, experience, and other qualifications]

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Contract

70 - 72

ServiceNow Architect ITSM, ITOM & HRSD

Remote

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8d ago

Position Summary We are seeking an experienced ServiceNow Architect to lead the design, architecture, implementation, and optimization of enterprise ServiceNow solutions across IT Service Management (ITSM), IT Operations Management (ITOM), and Human Resources Service Delivery (HRSD). The ideal candidate will possess deep platform expertise, strong business process transformation experience, and the ability to define scalable architectures supporting complex enterprise and government-regulated en

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Contract

70 - 75

Senior ServiceNow Developer AI & ITSM Modernization

Remote

•

Today

Responsibilities Design and develop ServiceNow solutions using ITSM Pro Plus capabilitiesConfigure and enhance Service Operations WorkspaceImplement and expand GenAI and AI Search capabilitiesSupport Virtual Agent, Live Agent, and conversational ticket submissionDevelop advanced ServiceNow scripting and workflow automationBuild integrations with Microsoft Teams, Entra ID, Intune, SCCM, and SharePointSupport orchestration and bi-directional API integrationsEnhance Employee Center and self-service

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Contract

Depends on Experience

ServiceNow Platform Administrator

Remote

•

Today

The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs. This includes tasks like system upgrades, user provisioning, reporting, and problem resolution, as well as managing access controls, and user permissions. Tier 1 support of ServiceNow Platform Incidents, identifying issues and further troubleshooting efforts. Collaborate with stakeholders to address system problems .S

Full-time

Senior ServiceNow ITSM Quality Assurance Automation ATF Analyst (Remote) NI

Remote or Rockville, Maryland

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13d ago

We are open to supporting 100% remote work anywhere within the U.S.* Local candidates may be expected to work at the client site in Rockville, MD, at least 1-2 days per week. The Work : ICF's Digital Modernization Division is seeking an ITSM Quality Assurance (QA) Analyst with hands-on ServiceNow experience to support NIH projects. In this role, you will help ensure the quality, reliability, and usability of ServiceNow-based ITSM solutions by partnering with developers, business analysts, produc

Full-time

USD 81,499.00 - 138,549.00 per year

Senior ServiceNow CSM or ITSM Developer DHS with Public Trust (Remote)

Remote or Reston, Virginia

•

Today

*We are open to supporting 100% remote work anywhere within the U.S.* As a Senior ServiceNow Developer, you play a pivotal role in successfully designing and deploying ServiceNow solutions for our clients. In this role, you will be responsible for designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our

Full-time

USD 98,614.00 - 167,644.00 per year

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