DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Business QA Analyst
Location: Columbia, SC
Duration: 12 Months
W2 Only
Scope of Project
The Client supports the development, implementation, enhancement and maintenance of mission-critical applications. This assignment provides advanced business analysis and quality assurance services to help deliver reliable information systems that meet program requirements and established quality standards.
Position Description
The Business Analyst/Quality Assurance Analyst – Advanced performs both BA and QA functions, gathering requirements from stakeholders, conducting requirements analysis, and completing comprehensive software testing within a collaborative Agile environment. This role works closely with program staff, product owners, developers, and project stakeholders to translate operational needs into clear specifications, validate system functionality, and document testing outcomes. Assigned systems and programs will be defined for each engagement.
Duties and Responsibilities
Business Analysis
- Gather, analyze and refine business and technical requirements, user stories, use cases and acceptance criteria.
- Map business processes and workflows; prepare functional specifications, diagrams, reports and user documentation.
- Evaluate existing practices, system capabilities and controls; recommend improvements and resolve requirement gaps.
- Translate policy and operational needs for technical teams and explain technical changes to business stakeholders.
Quality Assurance / Software Testing
- Develop and execute test plans, test scripts and test cases for new or modified software, including regression and integration testing.
- Validate solutions against documented requirements and quality standards; identify, record, track and retest defects.
- Review application logs, database records and performance data to investigate errors and verify expected behavior.
- Create automated tests and maintain test suites when appropriate; document test coverage, outcomes and corrections.
- Coordinate with development teams on defect resolution, release readiness, user acceptance and post-implementation validation.
Required Skills and Experience
- 5+ years of experience with business process analysis, requirements documentation, workflow development and stakeholder communication.
- 5+ years of experience with software QA/testing experience, including test design, execution, defect tracking, reporting and test-result documentation.
- 7+ years of experience of software analysis/testing and customized test procedure experience.
- 2+ years of experience in business process design.
- 5+ years of experience with each of the following tools: TFS, Visual Studio, SQL Server, MS Project, Balsamiq, Microsoft Office and legacy systems
- Previous experience working within State, Federal, and/or local government
Preferred Skills and Experience
- Experience in public-sector Economic Services (including SNAP/TANF) or Early Child Care and Education programs.
- Agile development experience, test automation and knowledge of enterprise applications and integrations.
Education
- Bachelor's degree in business, information systems, computer science or a related field, or equivalent extensive relevant experience.
Additional Skills
- Strong analytical, organizational and communication skills; ability to manage competing priorities and meet deadlines.
