Covington, Louisiana
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Today
Description We are seeking a Helpdesk Support Specialist to provide support in an uptick of tickets. Responsibilities: Provide Tier 1 Helpdesk support to internal users via phone and ticketing system - Handle 15-30 calls per day. - Deliver high-quality customer service, including de-escalation and support. - Accurately document issues, troubleshooting steps, and resolutions - Collaborate effectively with a team environment. - Help Desk Analyst respond to end-user requests for technical assistan
Full-time
USD 12.00 - 16.50 per hour





