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Dearborn, Michigan

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Job Position :: NICE CXone Sr. Developer Job Location :: Dearborn, MI Job Duration :: 6 Months Rate :: $65/Hr Job Description NICE CXone Sr. Developer Overall Experience 5+ years Qualification Bachelors degree Key Competencies Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio Hands-on experience with NICE CXone development (Studio, APIs, scripting). Strong understanding of Cisco UCCE/UCCX call flows and

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Contract

Depends on Experience

NICE- CXone - Developer/SME

Remote

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25d ago

We are seeking a skilled Contact Center Solutions Developer to design, implement, and maintain NICE InContact systems, including IVR, ACD, and workforce management workflows. The role involves developing integrations, automating processes, monitoring system performance, and optimizing customer experiences using AI, NLU, and conversational technologies. Strong expertise in cloud infrastructure (AWS), CRM integrations (Salesforce/Dynamics), and full-stack development is essential. Remote Only in U

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Full-time

Depends on Experience

NICE CXone Implementation Architect for C2C

Remote

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3d ago

Role: NICE inContact / NICE CXone Implementation Architect (Voice & Salesforce Integration) Location: Remote Exp. : 12 to 16 years JD : Role Overview Seeking an experienced NICE CXone (inContact) Implementation Architect to lead enterprise contact center transformation initiatives, including voice platform implementation, omnichannel integration, and Salesforce (SFDC) integration. The ideal candidate will have strong expertise in NICE CXone architecture, IVR/ACD call flows, voice integrations,

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Contract

Depends on Experience

CCaaS Service Solutions Architect (NiCE)

Remote

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6d ago

Core Responsibilities Bridge Business requirements and technical realities by designing and implementing a scalable NiCE CXone MPower cloud-based Contact Center (CCaaS - Contact Center as a Service ) environment. Lead end-to-end architecture, from pre-sales scoping to deployment, specializing in integrations, IVR, routing logic, and Advanced AI technologies. Core responsibilities include but are not limited to: Solution Design including call routing, omnichannel solution, and WFM.Pre-Sales & Co

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Full-time

110,000 - 125000

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