Grand Rapids, Michigan
•
Yesterday
**Remote but must be able to work EST hours** **NO Corp-to-Corp** Job Description: Standing up a net new Facilities helpdesk in Freshservice while delivering targeted automation enhancements. Entra ID Group Management, Software Entitlement Logic, and Termination/Offboarding workflows Key Responsibilities: Facilities Helpdesk Design and implement the Facilities service catalog, ticket fields, routing rules, SLAs, and escalation paths.Build and configure Facilities assignment groups, auto-routin
Full-time
USD 60.00 - 66.00 per hour


















