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Contract Freshservice IT Tools Developer / Administrator role

NuWare Tech Corp

Hybrid in New York, New York • Yesterday

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Third Party, Contract

Depends on Experience

Fresh service IT Tools Developer / Administrator

Boston Associate Software Systems

Remote or Hybrid in New York, New York • Yesterday

Easy Apply

Contract

Depends on Experience

ServiceNow Developer

Randstad Digital

New York, New York • Today

Full-time

USD155,000 - USD175,000

Information Technology Specialist 2

StateJobsNY

New York, New York • Today

Full-time

USD 66,951.00 - 85,138.00 per year

IT Business Analyst

Talent Software Services, Inc

New York, New York • 2d ago

Easy Apply

Third Party, Contract

$50 - $54.36

Lead Salesforce Developer/ Administrator

Ledgent Technology

Remote or Hybrid • Today

Easy Apply

Full-time

$130000 - $140000.00 per annum

Transfer IT Consultants (Marketing & Placements)

Valueprosite

Remote or Hybrid in Texas City, Texas • 7d ago

Easy Apply

Full-time

60+

ServiceNow Developer

Brooksource

New York, New York • Today

Contract

$55.00 - $65.00

Lead ServiceNow Developer

VOLT

New York, New York • Today

Full-time

USD 45.00 - 50.00 per hour

ServiceNow Developer

System One

Remote • 4d ago

Easy Apply

Contract

$50

Senior Director, IT Systems

Collibra

New York, New York • Today

Full-time

USD 204,000.00 - 255,000.00 per year

IT Project Manager

Saicon Consultants Inc.

North New Hyde Park, New York • 14d ago

Easy Apply

Third Party, Contract

Depends on Experience

IT Audit & Risk CONTROL ANALYST (Only Visa Independent Candidate/W2)

SumasEdge Corporation

Jersey City, New Jersey • Yesterday

Easy Apply

Contract

Depends on Experience

IT Project Manager

Healthcare IT Leaders

New York, New York • Today

Easy Apply

Full-time

IT Project Manager / Technical Lead- Mandarin

CLPS Global

New York, New York • 10d ago

Easy Apply

Contract

65 - 70

Global IT Manager/Hybrid Hoboken/End User Support

Motion Recruitment Partners, LLC

Hoboken, New Jersey • Today

Easy Apply

Full-time

$150000 - $160000

IT Support Specialist

Galon Solution Inc

Hybrid in Newark, New Jersey • 17d ago

Easy Apply

Contract

Depends on Experience

IT Business Manager (6 months contract) - Japanese Financial Service

Cinter Career

New York, New York • Today

Full-time

USD 65.00 - 75.00 per hour

IT Governance Director, Data & AI Policy

TEKsystems c/o Allegis Group

Newark, New Jersey • Today

Full-time

USD 75.00 - 80.00 per hour

IT Risk & Control Senior Analyst - W2 Role

Resourcesys

Jersey City, New Jersey • Today

Easy Apply

Contract, Third Party

IT Infrastructure Manager

Dana Corporation

New York, New York • Today

Full-time

Director of IT - Bloomberg Connects

Bloomberg L.P.

New York, New York • Today

Full-time

USD 195,000.00 - 230,000.00 per year

IT Engineer - Cloud Infrastructure

Lead Bank

New York, New York • Today

Full-time

USD 150,000.00 - 167,166.00 per year

IT Specialist Junior

BCforward

New York, New York • Today

Easy Apply

Contract

$40.00 - $50 per annum

Information Technology - Backend IT Developer III

Apex Systems

Jersey City, New Jersey • Today

Easy Apply

Full-time

$60 - $71 per hour

Senior IT Project Manager

ComTec Information Systems

Hybrid in Newark, New Jersey • 2d ago

Easy Apply

Full-time

$140,000 - $160,000

IT Project Manager

Cinter Career

New York, New York • Today

Full-time

USD 110,000.00 - 130,000.00 per year

IT Systems Engineer - End-User Support (USA)

Trexquant Investment

New York, New York • Today

Full-time

USD 120,000.00 - 150,000.00 per year

IT Project Manager

New York, New York • Today

Full-time

USD 115,000.00 - 125,000.00 per year

Front Office Equity and Option IT Support Analyst

New Millennium Consulting

Hybrid in New York, New York • 9d ago

Easy Apply

Contract

60 - 70

Job Details

Skills

Analytical Skill
Artificial Intelligence
Authentication
BMC
Change Request Management
Communication
Configuration Management
Configuration Management Database
DevOps
Documentation
IT Asset Management
IT Service Management
ITIL
Identity Management
JIRA
Windows PowerShell
JSON
JavaScript
Microsoft Azure
Microsoft Office
Microsoft Technologies
Migration
OAuth
Provisioning
Python
Release Management
Reporting
SSO
Scripting
Service Management
ServiceNow
Testing
Version Control
Workflow
freshservice

Analytical Skill
Artificial Intelligence
Authentication
BMC
Change Request Management
Communication
Configuration Management
Configuration Management Database
DevOps
Documentation
IT Asset Management
IT Service Management
ITIL
Identity Management
JIRA
Windows PowerShell
JSON
JavaScript
Microsoft Azure
Microsoft Office
Microsoft Technologies
Migration
OAuth
Provisioning
Python
Release Management
Reporting
SSO
Scripting
Service Management
ServiceNow
Testing
Version Control
Workflow
freshservice

Summary

Freshservice IT Tools Developer / Administrator

Position Summary

We are seeking a Freshservice IT Tools Developer / Administrator to administer, configure, enhance, and support the Freshservice IT Service Management (ITSM) platform. The role will be responsible for translating business and IT service-management requirements into scalable workflows, automations, integrations, reporting, and self-service capabilities.

The ideal candidate combines strong Freshservice administration and development skills with practical knowledge of ITIL/ITSM processes, APIs, integrations, automation, and enterprise support operations.

Required Qualifications

3 5+ years of experience administering or developing ITSM/service-management platforms.
2+ years of hands-on Freshservice experience preferred.
Strong experience configuring ITSM workflows, service catalogs, SLAs, approvals, and automation.
Experience with Freshservice Workflow Automator.
Experience working with REST APIs, webhooks, JSON, and authentication mechanisms such as OAuth.
Scripting experience with PowerShell, Python, JavaScript, or similar technologies.
Working knowledge of ITIL processes, particularly Incident, Problem, Change, Request, Asset, and Configuration Management.
Experience with Microsoft technologies such as Microsoft 365, Entra ID, Azure, and Teams is desirable.
Strong troubleshooting and analytical skills.
Ability to translate business requirements into technical configurations and automated workflows.
Strong documentation and communication skills.

Preferred Qualifications

Freshservice/Freshworks certifications.
ITIL Foundation certification.
Experience implementing or migrating Freshservice in an enterprise environment.
Experience with CMDB architecture and IT asset management.
Experience migrating from platforms such as ServiceNow, Jira Service Management, BMC, or ManageEngine.
Experience with identity management, SSO, SCIM, and automated user provisioning.
Familiarity with DevOps practices, source control, testing, and structured release management.
Experience using AI and automation capabilities within IT service-management environments.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: nuware
Position Id: 9061978
Posted 1 day ago

Fitment

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Contact the job poster

Ani Chatto

Recruiter @ NuWare Tech Corp

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Remote or Hybrid in New York, New York

•

Yesterday

35+ yearsof experience administering or developing ITSM/service-management platforms.6+ years of hands-on Freshservice experiencepreferred.Strong experience configuring ITSM workflows, service catalogs, SLAs, approvals, and automation.Experience withFreshservice Workflow Automator.Experience working withREST APIs, webhooks, JSON, and authentication mechanisms such as OAuth.Scripting experience withPowerShell, Python, JavaScript, or similar technologies.Working knowledge of ITIL processes, partic

Easy Apply

Contract

Depends on Experience

ServiceNow Process Analyst

Remote or New York, New York

•

Today

RESPONSIBILITIES: Kforce has a client in NYC that is seeking a ServiceNow Process Analyst. Key Responsibilities: * Gather and document business requirements for new and existing service requests * Analyze and rationalize service catalog offerings to identify duplication and standardization opportunities * Facilitate workshops and discovery sessions with stakeholders * Design request fulfillment workflows and approval processes * Create user stories, process documentation, and functional require

Contract

$57 - $65 hourly

Fresh service IT Tools Developer / Administrator

New York

•

Today

Position: Fresh service IT Tools Developer / Administrator Client: confidential (NYC) Location: New York city metropolitan area (New jersey candidates only) Visa: EAD Rate: $65-70/hr. on C2c PLEASE SUBMIT DL & copy Excellent communication skills Financial domain/insurance domain exp Freshservice IT Tools Developer / Administrator Position Summary We are seeking a Freshservice IT Tools Developer / Administrator to administer, configure, enhance, and support the Freshservice IT Service Man

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Third Party

ITSM Global Lead Consultant

Hybrid in Edison, New Jersey

•

7d ago

We are seeking an experienced IT Service Management (ITSM) Consultant/Contractor to lead the development and execution of a unified, enterprise-wide ITSM strategy that supports consistent, scalable, and high-quality service delivery across a growing global organization. As a key strategic partner, this person will serve as the central point of leadership for ITSM governance, process standardization, operational excellence, and continuous service improvement across multiple regions. The ideal ca

Easy Apply

Third Party, Contract

Depends on Experience