Genesis10 is currently seeking an IT Business Analyst for a contract position with a Global Financial Institution located in Charlotte, NC. This is a 12+ month contract opportunity. This role focuses on Identity and Access Management (IAM) administration. The ideal candidate will handle routine and complex access requests, facilitate security processes, and provide excellent customer support while identifying opportunities for process improvement.
Responsibilities: - Complete routine and complex requests for access administration including creating tickets, verifying approvals, providing user communications and status updates, tracking access status, application installations and setups
- Perform SPOC function by facilitating security administration processes on behalf of other associates
- Ensure user satisfaction by providing preventative maintenance, troubleshooting and quickly resolving routine problems
- Actively identify and pursue process improvements
- Participate in special projects as needed
Requirements: - Strong understanding and experience of Identity and Access Management (IAM) principles and best practices
- Working experience in Access Request Management tools, CyberArk, Privileged Access Management solutions (PAM), Data Driven Access Requests (DDAR), Straight Through Provisioning (STP)
- Proficient in Microsoft Office suite of products (Access, Word, Excel, PowerPoint, Outlook etc.) with ability to quickly analyze and synthesize large volumes of data
- Excellent customer service and interpersonal skills with the ability to build partnerships across all teams and levels
- Strong written and verbal communication skills (English)
- Ability to multi-task and work independently, while displaying strong attention to detail
- Exercises judgment within defined procedures and practices to determine appropriate action
Pay range: $28.48 - $36.48 per hour
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: - Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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