Menlo Park, California
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Today
SLAC Job Postings Position Overview: The SLAC IT Service Desk Supervisor provides operational and technical leadership for front-line IT services in alignment with ITIL-based Service Management practices. This role is accountable for service quality, incident and request fulfillment performance, staff capability, and continual service improvement. The Supervisor serves as the senior escalation point for complex incidents and problems, ensuring stable operations, effective problem resolution, an
Full-time
USD 139,448.00 - 167,830.00 per year









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