Location: Milwaukee, WI Salary: $59.00 USD Hourly - $60.00 USD Hourly Description: Our client is currently seeking a Amazon Connect Specialist Consultant
Hands-on Amazon Connect engineer/developer. Connect flows, Lambda, DynamoDB, S3, APIs, CloudWatch, testing/UAT, troubleshooting, and production support. Someone who can execute independently against an established design.
Amazon Connect - Contact flows/IVR, queues, routing, prompts, recordings, configuration, troubleshooting, UAT, deployment and production support
AWS Serverless Development - Lambda (Python/Node.js), S3, DynamoDB, API Gateway, IAM, CloudWatch and event-driven architectures
Amazon Connect APIs & Integrations - AWS SDK/API development, third-party integrations, data exchange and troubleshooting
Recording & Search Solutions - Amazon Connect historical recordings, S3 storage, recording metadata, indexing, search/retrieval and secure access
Amazon QuickSight - Dashboard development, datasets, filters, calculated fields, modifications, troubleshooting and customer training
SMS/MMS & AWS Messaging - SMS/MMS configuration, short-code registration, carrier requirements and AWS registration processes
Testing & Production Support - Functional testing, UAT support, defect resolution, deployment, go-live and hypercare
Technical Delivery - Ability to take over partially completed AWS/Connect development, work independently, follow solution/CX designs and complete builds
Customer Co-Build & Knowledge Transfer - Comfortable working directly with customer technical resources, conducting build sessions, explaining configurations and providing KT
Documentation - Solution/CX design documentation, configuration documentation, implementation updates and technical handoff materials
Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: cxjudgpa
- Position Id: 1154998
- Posted 16 hours ago
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