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Hi, Hope you are doing well. Position: Amazon Connect Lead Location: Atlanta, GA (Onsite) Job Description: Contact Center Technical Lead Experience 8 years Role Overview Handle service delivery and ensure performance across all Amazon Connect Implementation and support areasOversee overall implementation development support operations enhancements and system updatesAct as primary escalation point for incidentsIdentify process gaps and implement improvementsLead and mentor Junior engineersMaintai
Easy Apply
Full-time
$60 - $70