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NICE CXone SME / Technical Lead / Architect

Remote

•

Yesterday

Job Title: NICE CXone SME / Technical Lead / ArchitectLocation: RemoteEmployment: W2 or C2C Job Summary:We are seeking a NICE CXone SME / Technical Architect with strong hands-on experience in ACD, IVR, WFM, and QA. The role is responsible for designing, configuring, and optimizing the NICE CXone platform, supporting contact center operations, and leading technical implementations and integrations. Key Responsibilities: Configure and manage NICE CXone ACD, IVR, Omni-channel routing (voice, chat,

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Contract, Third Party

Depends on Experience

Architect with NiCE CXone

Dallas, Texas

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9d ago

Position: Architect with NiCE CXone Location: Dallas, TX Duration: Long term Description: Needs to be strong on NiCE CXone and experience on LiveVox will be an added advantage. Looking for experience in, Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVoxDevelop High Level Design and Low Level Design, including data flow diagrams and routing plans.Ensuring scalability, high availability, disaster recovery, and compliance in ar

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Contract

$60 - $70

Nice CXOne IVR Lead Developer

No location provided

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15d ago

About the Role: We are seeking a highly skilled NICE CXone IVR Lead to drive the design, development, and optimization of IVR (Interactive Voice Response) solutions on the NICE CXone platform. The ideal candidate will have extensive experience in CXone Studio, IVR call flows, ACD, speech analytics, bot integrations, and omnichannel contact center solutions. Key Responsibilities: Design, develop, and enhance IVR call flows using NICE CXone Studio. Lead the end-to-end implementation and i

Third Party

Nice CXOne Architect

Detroit, Michigan

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Today

Location: Detroit, MI Salary: $120,000.00 USD Annually - $150,000.00 USD Annually Description: You must be able to accept w2 employment without sponsorship. Not open for c2c arrangements. NICE CXone Architect (Remote - Client in Detroit) About the Role The NICE CXone Architect will lead the design and implementation of enterprise-scale contact center solutions, driving the migration from Cisco UCCE/UCCX to NICE CXone. This role defines the end-to-end architecture, ensures platform scalabil

Contract

USD 120,000.00 - 150,000.00 per year

Project Manager with NICE software exp.

Detroit, Michigan

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12d ago

Job Summary: We are seeking an experienced Program Manager to lead and oversee the successful delivery of cross-functional programs that align with strategic business objectives. The ideal candidate will be responsible for managing multiple related projects, ensuring coordination, minimizing risk, and driving results across stakeholders, timelines, and budgets. Key Responsibilities: Define program goals, scope, deliverables, and success metrics in alignment with organizational strategy. Lead p

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Contract

Depends on Experience

Telephony/IVP/Contact Center/Nice CXone (TX Onsite)

Hybrid in Dallas, Texas

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5d ago

Role: Telephony Platform Engineers with NICE CXone experience. Location: Dallas, TX Onsite NICE CXone / Contact Center Engineer Primary profile they want Typical titles: NICE CXone Engineer NICE CXone Administrator Contact Center Platform Engineer CXone Telephony Engineer NICE InContact Engineer Key skills in resume: NICE CXone Administration CXone Studio scripting IVR call flows Contact center routing Agent configuration Telephony troubleshooting CXone reporting Experience: 5+ years contact

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Third Party, Contract

Depends on Experience

Maintenance Technician ? Beverage Manufacturing

Woodridge, Illinois

•

Today

Overview: Maintenance Technician ? Beverage Manufacturing Location: Woodridge, IL Pay: $41.03 / hour + 6?8% shift differential Schedule: Sunday?Thursday | 9:00 PM ? 5:30 AM Additional: Ability to work holidays and weekends as business needs require About Primo Brands Primo Brands is a leading branded beverage company in North America, focused on healthy hydration. We proudly offer an extensive portfolio of highly recognizable, sustainably sourced, and conveniently packaged beverages distributed

Full-time

Compensation information provided in the description

Maintenance Technician ? Beverage Manufacturing

Woodridge, Illinois

•

Today

Full-time

Compensation information provided in the description

Systems Integration Analyst

Huntsville, Alabama

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Today

Job Family: Data Science Consulting Travel Required: None Clearance Required: Ability to Obtain Top Secret (TS) What You Will Do: The Systems Integration Analyst is a hybrid technical role designed to bridge traditional Building Automation System (BAS) environments with modern enterprise IT, cloud-based architectures with additional Microsoft Power Platform development. This position is intended for a technically strong network or systems professional who can support, modernize, and standard

Full-time

Nice Program Manager

Dearborn, Michigan

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12d ago

W2 Candidates only Two mandatory skilss are NICE software and Contact Center experience. The candidate would need to go into the office in Michigan 4 days / week. Role: Nice Program Manager Location: SE Michigan Onsite Job Summary: We are seeking an experienced Program Manager to lead and oversee the successful delivery of cross-functional programs that align with strategic business objectives. The ideal candidate will be responsible for managing multiple related projects, ensuring coordinati

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Contract

70 - 75

Systems Administrator (Gong & Nice Nexidia)

Temple Terrace, Florida

•

Today

Location: Temple Terrace, FL Salary: $45.00 USD Hourly - $47.00 USD Hourly Description: Role Overview Join our Revenue Technology Admin Team as a Systems Administrator focusing on post-contact analytics and revenue intelligence platforms. You'll oversee tools like Gong and NICE Nexidia-ensuring smooth operations, actionable insights, and meaningful collaboration across Sales, Support, Success, and Marketing. This is a great opportunity for someone passionate about SaaS tools, process optimiz

Contract

USD 45.00 - 47.00 per hour

Nice InContact CXone resource

Lansing, Michigan

•

Today

In person interview needed. Onsite from day 1 Location: Lansing, MI Duration: 12- 12+ months (High Possibility of Further Extensions) Responsibilities Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subje

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Contract, Third Party

$$70/hr

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