Required Skills & Years of Experience: 1 5 Years Video Conferencing infrastructure and endpoints management Mobile device support and Management Customer Service Working knowledge of iPhones and iPads Strong customer service skills Ability to work in a fast-paced environment Required soft skills: Ability to work independently but in a team environment- Able to meet deadlines Punctual Ability to multi-task and balance their work day Ability to troubleshoot complex problems and determine a solut