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San Antonio, Texas

•

Today

Capgemini Government Solutions (CGS) LLC is seeking an ITSM Problem Manager to lead enterprise problem management and eliminate recurring incidents through root cause analysis and continuous improvement. This role partners across ITSM and Cybersecurity to improve service reliability, reduce risk, and deliver actionable insights to leadership. Job Responsibilities: As an ITSM Problem Manager, you will: Own the end-to-end Problem Management lifecycle (identification, RCA, remediation, closure)

Full-time

-USD

ServiceNow ITSM Change Manager

Remote

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14d ago

Hiring: ServiceNow ITSM Change Manager Location: RemoteCandidates must reside in one of these states: AL, AR, FL, GA, IL, LA, MI, NH, NC, OH, PA, SC, TN, TX, VA, WI. We need visa independent candidates, those who don't need sponsorshipt now or in future (Candidates who are authorized to work in the United States for any employer) Our Client is seeking a hands-on ServiceNow ITSM Change Manager to lead enterprise Change Management governance, CAB operations, risk mitigation, reporting, and continu

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Full-time

$50 - $55

Incident Manager (ITSM)

Remote

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2d ago

We are seeking a hands-on IT Incident Coordinator / Incident Manager to support a federal program. This role is ideal for candidates with ServiceNow, ITIL, and incident lifecycle experience who enjoy working in a fast-paced, mission-critical environment. Key Responsibilities: Coordinate end-to-end incident management and ensure quick resolutionProvide real-time status updates to stakeholders during incidentsWork with internal teams and vendors to restore servicesEnsure compliance with ITSM/ITIL

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Contract

Depends on Experience

ServiceNow Lead Technical Consultant - ITSM/Now Assist

Remote

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30+d ago

Role: Lead Technical Consultant - ITSM/Now Assist Location: Remote Scope: Lead TC who is an expert with ITSM Now Assist to support workshop sessions, demo solution, refine stories, configure solution and provide advisory support. Required Certifications: CSA, CADCertified Implementation Specialist - ITSMNow Assist Executive Micro Cert This role is not open to 3rd party vendors/suppliers.

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Contract

$90 - $100

Freshservice Administrator / ITSM Analyst

Remote

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2d ago

Freshservice Administrator / ITSM Analyst Role Summary Initech Global is seeking a Freshservice Administrator / ITSM Analyst for a 3-month contract engagement with potential extension based on successful execution of the role. The role is hybrid preferred, with onsite presence preferred when possible. A fully remote arrangement may be considered for the right US based candidate with the required Freshservice, ITSM, and ITIL experience. This role will support the review, cleanup, configurat

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Contract, Third Party

Depends on Experience

ServiceNow ITSM/ITOM Developer

Remote

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9d ago

Seeking an experienced ITSM/ITOM Developer with strong expertise in the ServiceNow platform, including ITSM, ITOM, CMDB, Discovery, and Event Management modules. The role will focus on developing scalable workflows, automations, integrations, and AI-powered operational solutions using Now Assist and emerging Agentic AI capabilities. Responsibilities include enhancing Incident, Problem, Change, Request, and Major Incident Management processes while improving operational efficiency through intelli

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Full-time

150,000 - 170,000

ServiceNow ITSM Senior Developer

Remote

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2d ago

Technical Competency Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent Ability to configure ServiceNow ITSM applications in alignment with approved design plans Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Experience with developing ServiceNow software solutions using Jav

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Full-time

50 - 70

Senior ServiceNow CSM or ITSM Developer DHS with Public Trust (Remote)

Remote or Reston, Virginia

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14d ago

We are open to supporting 100% remote work anywhere within the U.S.* As a Senior ServiceNow Developer, you play a pivotal role in successfully designing and deploying ServiceNow solutions for our clients. In this role, you will be responsible for designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our

Full-time

USD 98,614.00 - 167,644.00 per year

Senior ServiceNow CSM or ITSM Developer DHS with Public Trust (Remote)

Remote or Reston, Virginia

•

Today

*We are open to supporting 100% remote work anywhere within the U.S.* As a Senior ServiceNow Developer, you play a pivotal role in successfully designing and deploying ServiceNow solutions for our clients. In this role, you will be responsible for designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our

Full-time

USD 98,614.00 - 167,644.00 per year

Senior Technical Consultant - ITSM

Remote

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25d ago

Role Summary The Senior Technical Consultant will lead configuration and implementation of Ivanti ITSM improvements to stabilize service operations ahead of EPIC. This role owns the technical build across incident and service request workflows, intake standards, routing/assignment, approvals, notifications, reporting, and release to production. consultant partners closely with process leads, SMEs, and the project manager to deliver tested, documented, and adopted changes within the implementatio

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Contract

$90 - $100

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