Description The Computer Help Desk Technician provides Tier 1 and Tier 2 end-user support for the Joint Communications Support Element (JCSE) personnel at McDill AFB, FL. This role is responsible for incident intake, tracking, resolution, and documentation, as well as desktop/laptop system support and computer image deployment across classified and unclassified environments. The position supports mission-critical operations and requires strong customer service skills, technical troubleshooting e